Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

84 Reviews

100% Would Recommend
88% Business Response
Latest Review over 1 year ago

Reviews


JG
Josh G.
Minnesota
RAM 3500 HD
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2016 Category: Service
Josh said this business did everything on time. They were quick, polite and easy to work with.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Minneapolis, MN
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016
Front End Work
The work took longer than I'd hoped but with an older car that has to be expected. They kept me informed on the progress and held to their estimate even though it took them longer than they anticipated.

CM
Carol M.
Saint Paul, MN
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2016
Fast and reliable service.
They service is great and fast. They always seem to fit me in when I need service. If you are looking for a good place to take your car this is it.

JB
Jay B.
Saint Paul, MN
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Jay said they did a great job. They had good communication and great customer service.
This review was collected via phone interview by Customer Research Inc.

TM
Trevor M.
Minnesota
Toyota Camry
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2016 Category: Service
Trevor said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

CC
Christopher C.
Saint Paul, MN
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
Christopher said this business fixed exactly what was needed, they had good prices and it was a prompt fixed.
This review was collected via phone interview by Customer Research Inc.

LE
Linda E.
Minneapolis, MN
Dodge Caliber
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2016 Category: Service
Linda said the service at this business is great. She would recommend them.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Linda, we appreciate your business.  Thank you for leaving us feedback.


DH
Doni H.
Saint Paul, MN
Lexus RX 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2016 Category: Service
Doni said the business is always courteous, and she is in and out quickly.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Doni, thank you for your feedback and for bringing your vehicles to B'YOND Automotive.


LS
Larry S.
Saint Paul, MN
MINI Cooper
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2016 Category: Service
Larry said this business went above and beyond what he requested them to do.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Larry, nice play on words.  Thank you so much for choosing us to be your automotive shop!


JH
Jason H.
Minnesota
Pontiac Bonneville
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2016 Category: Service
Jason said the employees at this business have great customer service, and they try their best to respect and wow the customers. They get the customer in and done in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Jason, thank you for taking the time to give us feedback.  We appreciate it your business.  


SA
Sophia A.
Saint Paul, MN
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2016 Category: Service
Sophia said the business provided good service.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Sophia, thank you for feedback!!


EM
Emily M.
Plymouth, MN
Ford Fusion
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2016 Category: Service
Emily said this business always provides great service, but at this last visit she requested that her vehicle be done by 4pm and it wasn't done until 530pm.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Emily, thank you for you understanding regarding your last visit. We appreciate the feedback and look forward to seeing you for your next servicing.


MW
Mary W.
Saint Paul, MN
Chrysler Town
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Spoke with Marcy. She said she appreciates the great job the business provides. They were very prompt and clear on the bill. Everything went smoothly and she has no issues.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Marcy, thank you for concise positive feedback.  We look forward to seeing you again.


CE
Caprice E.
Maplewood, MN
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2016 Category: Service
Caprice said the receptionist at this business was courteous, and the service was good.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Caprice, thank you for the feedback.  It is a pleasure to work with you.


MH
Matt H.
Somerset, WI
Ford Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/14/2016 Category: Service
Matt said he bought a vehicle from the business, but the vehicle had an issue with it.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Matt, thank you for the feedback!


JK
Jackie K.
South Saint Paul, MN
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2016
Treat me with respect
If I have to have my vehicle worked on, this is the place to go. Staff is knowledge, friendly and they had great coffee :). Plus there are only a 10 minute work to catch the bus. Thank you BYA!!!
Chi W. from B'Yond Automotive

Jackie, thank you for the feedback.  We are privileged to be your service shop.  Take care, we shall see you for your next oil change.  :)


DM
Denice M.
Saint Paul, MN
Ford Fusion
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2016
Chi is great!
Timely & always great on communication!
Chi W. from B'Yond Automotive

Denice, Thank you for the feedback and business!


AW
Adam W.
Zimmerman, MN
Ford Pickup
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/28/2016 Category: Service
Adam said none of the issues his vehicle was having have been solved since he took the vehicle to this business to resolve said issues.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Adam, thank you for your feedback.  We hope during your next service that your vehicle replicates the sounds we have discussed, so that we can properly address them. 


PE
Pete E.
Minneapolis, MN
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016 Category: Service
Pete said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Pete, thank you for taking the time to give us feedback.  We hope to see you for your next service!


JT
Jared T.
Minneapolis, MN
Chevrolet Blazer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/24/2016 Category: Service
Jared said the business fixed his vehicle, and helped him out with a ride, when he was stranded. They followed up with him during the day.
This review was collected via phone interview by Customer Research Inc.
Chi W. from B'Yond Automotive

Jared, thank you for choosing us to repair your vehicle.  We shall see you for your next servicing.  


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