Calloway European Automotive Inc

Kindness, amazing service, and Tom's

At 67 years old, it is my distinct honor to write a most positive review for this man. I have dealt with at least as many automobile mechanics as the next relatively normal person my age, plus, perhaps, a few more and I haven’t met one since, at best 1973, who deserves as much praise in all of the areas of knowledge of the craft, respect of one’s spoken word, the ability to do an honest job without giving in to the temptation to take advantage of a client’s lesser knowledge of automobile engineering and knowing the monetary value of his expertise and not ever needing to make any form of apologies for it given his personable demeanor and way of conveying the actual issues surrounding the problems with your car. You can trust this guy and know he is going to treat you and your car the way he would like to be treated. What more could you possibly ask? From anyone?

Tome is very friendly, accommodating and fair. I never feel like any repairs done were not necessary. Tome explains everything with a thorough knowledge of what he has done so that the customer is comfortable with knowing it was done right

Tom is a gifted mechanic and an honest person. Both very important attributes If you don’t know much about cars yourself. He has been taking care of my cars for almost 20 years and I have never had a reason to be anything but very satisfied

Customer service is great

Known Tommy for a while now. If you want an honest, great mechanic then look no further. Good people.

Mr. Calloway is fair. He presents every possible solution to the problem. He appears to be trustworthy. He is not out to gouge the customer like the dealerships. You actually get to keep some of your money in your pocket.

As a woman who has, over the years, been talked down to, had mechanics break things so I had to go back later & have them fixed, and had mechanics use my spares and then try to charge me for them (light bulbs for my old Volvo’s running lamps; I found the emptied boxes in the trunk), Tome is very satisfying to work with. Calloway’s has been servicing my imports for several years. Tome is reliable, honest and has a great deal of integrity. He uses genuine parts and never creates an issue to solve it later. He will make the time to educate me too. My current ride is a 2008 Mercedes which had been sitting in someone’s garage for 5 years. Tome did the pre-purchase inspection, changed out what needed to be changed after purchase (tires, sensors and anything else rubber mostly) and continues to service it. I cannot imagine going anywhere else.

Other items were checked without being asked,

I own a 2001 BMW 740iL which was really acting up. Thom is a master diagnostician and connected all the issues to a failing ignition switch. Problem solved!

I trust Tommy 100% to keep my car running, now that I have only one car. Knowing that I can call on him to fix any problems with the car has lowered my stress levels significantly.

I had engine trouble on Saturday, flying the next day. Tom told me to come by and he’d take a look. He stopped what he was doing, diagnosed a bad coil, fixed it with parts in stock, had me on the road in less than an hour. Outstanding personal attention.

Being able to have communication coupled with the proprietors understanding and providing options in handling proposed repairs. Doing quality work on quality cars.

Service is great! The knowledge and experience of work is outstanding. Shop is always neat and clean.

You can always count on great service at Calloway European