Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

432 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


SM
SARAH M.
Parrish, FL
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
??
Service was excellent. Everything I was complaining about was fixed. A couple of other maintenance things that needed to be done, was completed—In a very timely manner I might add. They were friendly, very professional. They explained everything that was done, to my satisfaction, as well as showed me the parts that were replaced and why they needed to be replaced. They also washed my vehicle, which I did not expect. They had not worked on my make and model of car before, so they called and spoke with the local dealer, as well as researched on the computer. That was also impressive that they even told me about it. I believe they are trustworthy, and excellent mechanic professionals. I would recommend them to everyone who needs anything done on their vehicles.

SS
Sam S.
Sarasota, FL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Sam said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

KC
Keith C.
Sarasota, FL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Keith said they have done excellent work for him.
This review was collected via phone interview by Customer Research Inc.

BA
Bob A.
Sarasota, FL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Spoke with Ellen. She said she's been doing business with this facility for the past 20 years. She's very happy and she can trust him
This review was collected via phone interview by Customer Research Inc.

FJ
Frank J.
Sarasota, FL
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Frank said the business always does excellent work and he had no issues.
This review was collected via phone interview by Customer Research Inc.

MV
Molly V.
Bradenton, FL
Mercedes-Benz GLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Molly said she really appreciated the great service this business gave her. He was willing to take in her vehicle when she needed help. She liked working with them.
This review was collected via phone interview by Customer Research Inc.

VL
VINCE L.
Sarasota, FL
Volvo V70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Accommodating
They are knowledgeable and tech smart including up to date equipment. I was also impressed by their "pink" modern shop cabinets.

PC
PATTY C.
Bradenton, FL
Mercedes-Benz SLK-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Great work/personality.
Tome is very personable and knowledgeable. Does quality work at fair prices. Great find. No doubt will be a long term relationship.

PS
PAUL S.
Sarasota, FL
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Best service in Sarasota
Having your car serviced here is like taking a visit to a friend or relative. Tom is a great mechanic and his prices are much less than you would pay at Lexus! I would not go anywhere else!

JH
JACK H.
Osprey, FL
Mercedes-Benz E420
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Reliable! Knowledgeable! Honest!
Tom and his crew are the best! We have been using his services for 15 years !

AM
ANDRE M.
Sarasota, FL
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Great Service!
Tom Calloway has a deep foundation of knowledge about these cars, and always provides great value.

SL
STEVE L.
Sarasota, FL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Quality Service
Work completed right in the time frames we had discussed. Quality Service as usual from Calloway!

BL
Beverly L.
Bradenton, FL
Mercedes-Benz C320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Beverly said the service was good at this business.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen L B.
Sarasota, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Exceptional service and experties.
I have been Tom's customer for the past 10 years! During all these years I have had numerous occasions needing Tom's services. Each time I experienced perfect solution to my car related problems. Additionally, I also found Tom to be very helpful as a human being who is absolutely trustworthy and honorable. After such a lengthy record, I am recommending Tom to all, who require expert, honest and courteous service.
Stephen L Berkes, M.D.

MJ
MARK J.
Sarasota, FL
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Excellence, honesty, consistency.
I have done business w Tom for a decade or more. He is unfailingly honest, he is incredibly skilled, and he is a master of attention to detail. He has gone to extremes in the past to get my cars repaired, and has always given me a great value and warranted all of his work for any reason. He once replaced a Volvo dashboard for me, and when we suffered a parts failure (my choice of parts) he undid it and re-repaired it with no labor charges. That's above and beyond the call of duty. Do not go looking for the cheapest labor rate in town, the hourly is up there. Tom has earned it every time, and I believe that lack of wasted time or repeat repairs brings me through with a net lower cost.

AK
ALLISON K.
Sarasota, FL
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Thank for great service. You have saved me incredible money. Again thank you.
Thank you for the great service. You saved me a lot of money. Thank you.

RR
RON R.
Sarasota, FL
Jaguar XJ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Cleanliness of shop and knowledge of work to be preformed.
The work on the VW was great, Thanks.
Will wait to see if work on Jaguar fixed the problem,(small oil leaks) after about 50 miles as will have to check any oil on garage floor.
The new water thermostat fixed the low readings on temperature gage. They indicated normal water temperature on first short run home.

TM
TRISH M.
Sarasota, FL
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Great experience
I can always count on great customer service! All work is explained and I like there’s a discussion about next steps on my vehicle and what to expect on my next service visit.

RF
RICHARD F.
Sarasota, FL
Mercedes-Benz S500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Great Service
I am very pleased with the quality and professional manner in which my vehicle was serviced.

MS
MICHAEL S.
Englewood, FL
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018
Oil change
Did a fantastic job.