Camelback Hyundai is located in northeast Phoenix AZ. We are convenient from Scottsdale, Tempe, Glendale, Mesa, and surrounding areas. Call us today to schedule a service visit. Our expert technicians are here to help you keep your vehicle running like new! Camelback Hyundai is located in northeast Phoenix AZ. We are convenient from Scottsdale, Tempe, Glendale, Mesa, and surrounding areas. Call us today to schedule a service visit. Our expert technicians are here to help you keep your vehicle running like new!
I made the service advisor and service manager aware of the damage, they sent it to their body shop to be repaired and told me I’d have it back by the end of the week. Well two weeks later they finally say it’s ready to be picked up. I show up AND THERE IS ANOTHER SCRATCH & DENT ON THE SAME DOOR! (Second picture)
At this point I’m not about to leave my car in their care a third time to be “fixed” so I ask the service advisor if I can take it to a body shop of my choice to have it repaired and they will cover the cost which he readily agrees would be an appropriate course of action.
I immediately took the car to the body shop and sent the estimate over that same day. The service advisor acknowledged he received it and said he would let me know when the check is ready to be picked up to cover the cost. It’s now been 4 weeks and I’ve been ghosted every time I have called. They say a manager would reach out to me but so far I’ve heard nothing.
So now it’s been six weeks since my original appointment, my car has been damaged two separate times by this dealership, it’s still currently damaged, and my turn signal still needs to be fixed.
0 out of 10, would not recommend.