ReScore Reviews™ (27)

ReScore
Overall Rating 3.9629633/5Overall Rating 3.9629633/5Overall Rating 3.9629633/5rating 3.9629633rating 3.9629633
Original
Overall Rating 2.11111/5Overall Rating 2.11111/5rating 2.11111rating 2.11111rating 2.11111
93% Would Recommend
100% Business Response
Latest Review about 6 hours ago
LINDA W. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service, no problems"
All went smoothly and professionally. Thanks!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 12:08 PM
Norman T. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence"
Well-trained staff, courteous, attentive and efficient
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/23/2017 10:26 AM
Pamela G. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service, is great and professional"
Thankyou
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:01 AM
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service and great value!"
It's great to be treated to a donut and a cup of coffee---and then, your service is done and your car is ready to drive home.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/22/2017 09:16 AM
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No Surprises "
The dealership understood that I was traveling and in a bind. They were accurate in their pricing and timing. The shuttle driver was outstanding and the service advisor did not attempt to sell me things I didn’t need. I usually cringe when I see service advisors with updates. Definitely not the case here.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 10:44 AM
Verified Customer on 11/20/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It's good only if you have a warranty"
If it wasn't for the warranty I would not take it here. Price is outrageous for service. Don't get me started with the sales Dept. they are relentless trying to sell you a car!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/20/2017 02:26 PM
Lisa O. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great customer service"
Happy as usual
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 02:16 PM
Robin H. on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good place"
Don't give your email, they use it for marketing, other wise good place.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 02:02 PM
Michael B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service that you receive."
Friendly staff, location is always clean.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 10:49 AM
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
From the kind gentlemen at the desks (I forgot his name), to the ones repairing my vehicle, thank you so much for making each visit a pleasant one. Your kindness and professionalism are demonstrated at each visit. Thank you!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/18/2017 04:30 PM
Kathryn N. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and Attentive"
I felt the person helping me with my car paid attention to what I needed, going above and beyond, and I like the clean lobby with the coffee and snacks.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/18/2017 09:57 AM
RONALD L. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ron Larson"
A little disturbing that Hyundai oil filter not used according to order. No telling what brand oil was used at all. Why wouldn’t a Hyundai use his own co pay product?
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:25 AM
Verified Customer ReScore Review on 11/15/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Vehicle maintenance"
I found Ricky to be extremely helpful and courteous as well as being cooperative in resolving my concern. I look forward to bringing my car back for maintenance work in the future.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 10:59 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Value of service"
I felt the service was excellent. However, I felt that the cost was higher than I wanted. In fact it was $150 over the estimate I received. I accept the fact that these things happen, I would just like to be contacted about it before the cost is implemented.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 10:59 AM
David L., Service Director at Camelback Hyundai responded on 11/15/2017

Judy,

Sorry for the misunderstanding please allow us to correct this and we look forward to servicing your vehicle in the future.

David Lesaffre
Service Director
602-433-3715
Verified Customer on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Camelback Hyundai"
Courteous, informative and speedy service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 12:40 PM
Ken T. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The service people are willing to work with the customer "
I would recommend the great quality of service to any and everyone
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 09:50 AM
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review 11 09 17. jw"
Service rep very polite, patient, informative.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:48 AM
Brad B. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always on time. Always on the price."
Professional.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 10:20 AM
James K. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
GREAT PEOPLE TOO DEAL WITH GOOD DONUTS AND COFFEE CLEAN REST ROOMS AND WAITING ROOM
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 09:38 AM
Verified Customer on 11/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Mechanics do a good job. Service agents ae curteous."
Very good, except the time to change oil took an hour and 40 minutes.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/12/2017 09:12 PM
Victoria V. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change "
Na
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/11/2017 06:58 AM
Displaying Review 1 - 20 of 1381 in total