Capitol Cadillac Lansing Body Shop

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(536 Reviews)

96% Would Recommend
Latest Review almost 7 years ago

Reviews


KR
Kay R.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2014 Category: Collision
Kay said this business worked well with the claims adjustor. They got the part in right away. They really tried to get it done quickly. They do good work.

RM
Ronald M.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2014 Category: Collision
Ronald said the facility was on top of the situation from the beginning and Ryan was excellent.

JW
Jason W.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2014 Category: Collision
Jason said he did not have any problems with this business. He appreciated that they were able to keep his vehicle after they finished the work. He has not seen had a chance to take a good look at it because of the weather, but he does not expect anything to be wrong.

HS
Hanieh S.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2014 Category: Collision
Hanieh said her vehicle was ready on time and this business was very friendly.

KE
Kristen E.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2014 Category: Collision
Kristen said they were really accommodating and willing to work with her schedule.

RS
Roy S.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2014 Category: Collision
Roy said the weather has been so bad that he really has not had an opportunity to check out the quality of the bumper repair.

KJ
Kathy J.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2014 Category: Collision
Kathy said it was good work. It was done promptly. They even cleaned her vehicle inside and out and she really appreciated it. They were very nice.

PB
Patricia B.
Michigan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/21/2014 Category: Collision
Spoke with Forest. He said his wife knew more about the visit than he did but the visit seemed good.

HD
Howard D.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2014 Category: Collision

DA
Donna A.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2014 Category: Collision
Donna said this business was very helpful in listening to her concerns over the phone so she did not have to drive over there because she was in the hospital a few days after the vehicle was brought in for the accident repair. Everything she asked and had concerns about, this business already had plans to do. They made all the arrangements to return her vehicle for her because she could not drive, and they arranged for the return of the rental vehicle. They went above and beyond what they had to do, and really helped her out. Even though she is not driving it yet, her vehicle looks very nice. No promise date was given because they knew she was in the hospital, and it may have been a couple days longer than the ballpark estimate with the massive ice storm, but she was satisfied with the time frame. She was treated very well, especially for some unusual circumstances. Nobody likes to have to have a repair done, especially for a brand new vehicle, but it was not a horrible experience because they comforted her throughout the process.

AM
Anthony M.
Michigan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/10/2014 Category: Collision
Spoke with Darlene. She said she had a good experience, however the vehicle was dirty when they returned it.

TK
Tek K.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2014 Category: Collision
Spoke with Keshav. He said he likes this business.

SE
Sarah E.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2013 Category: Collision
Sarah said her experience was very easy. This business took care of the work in a few days. She came to pick the vehicle up and there were no problems. She said she had to call once to get an update. She wasn't satisfied with the communication because she had to call.

JL
James L.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2013 Category: Collision
Spoke with Twan. He said the overall experience was good.

RS
Robert S.
Michigan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2013 Category: Collision
Spoke with Renee. She said they have always done a good job. This business is nice and courteous, and she trusts them. It was a little longer than what she wanted by about three days. She does not know the reason, but she thinks the reason may have been due to the paint.

Displaying Review 91 - 105 of 644 in total