Capitol Chevrolet Body Shop

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

286 Reviews

97% Would Recommend
Latest Review almost 5 years ago

Review for Capitol Chevrolet Body Shop
Robert G. on 11/28/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said he and his wife dealt with this business and they both thought the personnel were awesome. He said the personnel were very professional, cooperative, and respectful, but he found the quality of the repair to be substandard. The paint doesn't match and there is a lot of metal in the paint. He said his father is an automotive paint technician and his father explained that the metal was there because they spray painted too close to the vehicle and they didn't angle the paint dirction correctly. He said he thinks this business rushed the job at the end because they didn't push in clips on the underside of his vehicle and they missed other details, but he chose not to elaborate. He said they never told him when the vehicle would be returned, but they kept it longer than he expected because they found additional damage. He said his eyeglasses that were in the center console were stolen. When he called this business about the stolen items they told him they would check for the glasses and call him the Friday after Thanksgiving, but no one called. He said he knows they won't find his glasses and case because someone stole them. He and his wife chose this business because they know how to respect women. He said initially they went to Action Auto, but they chose not to have Action Auto work on the vehicle because they were rude to his wife. He said he will never go to a business that disrespects women. His wife found this business when she left Action Auto because they're located on the same street.
Category: Collision
Service Date: 11/20/2012
Review Created: 11/28/2012
This review was collected via phone interview by Customer Research Inc.