Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1216 Reviews

ReScore Reviews™ (52)

ReScore
Overall Rating 4.6538477/5Overall Rating 4.6538477/5Overall Rating 4.6538477/5Overall Rating 4.6538477/5rating 4.6538477
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Clark Mills, NY
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Recent visit
...

Verified Customer
Monroe, CT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Easy to get an appointment
Scheduled online.

JF
Jeanette F.
Herkimer, NY
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Lasting Impression
As usual great courteous service

JP
Jamie P.
Ilion, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2019 Category: Service
Review
Clean, punctual and fast!

DL
Dawn L.
Saint Johnsville, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2019 Category: Service
I am very pleased
My 2018 Elantra has proved to be an excellent choice. It is a comfortable and reliable vehicle.

PS
Paul S.
Rome, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
place of servvice======scary.
Place of service==================boring=========dull=========waiting area========needs to be up-dated=======more inviting.

KM
Katherine M.
Utica, NY
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019 Category: Service
Would recommend to everyone.
It is always a pleasure to have Carbone service my vehicles. They are friendly and helpful.

SC
Steve C.
Frankfort, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Service
It’s close to my house.

Verified Customer
Oriskany Falls, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Car service
Always good service and value

JS
James S.
New Hartford, NY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Sales person
Great customer service

Verified Customer
Utica, NY
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2019 Category: Service
.
.

Verified Customer
New Hartford, NY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/29/2019 Category: Service
Its not. Carbones crumiest facility
Not happy

RG
Robert G.
Marcy, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Service
Always a good experience at Carbone. Fast, reliable and easy to get an appointment.

KD
Karen D.
Utica, NY
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Fast service
Oil and filter, fuel additive, service questions answered and representative knowledgeable. Thanks again.

PS
Patricia S.
Clinton, NY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
service
very good, but did not ask the right questions

Verified Customer
Rome, NY
2017 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/28/2019 Category: Service
Carbone
Service was acceptable and done in a timely matter.

Verified Customer
West Winfield, NY
2015 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/27/2019 Category: Service
AWFUL
I will NOT return here for service, staff unprofessional, and did NOT complete work to standard for the vehicle

KP
Kenneth P.
Rome, NY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
fastest Service in the East!!
Hyundai sent a letter for a service update. Went online to the dealership (Carbone). Got a next day appointment. Got there and processing was FAST. Service was even FASTER. Totally impressed with CARBONE and HYUNDAI!!

GV
Gerrit V.
Hamilton, NY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Quick service!
I was given prompt service with the KSDS update. I used their shuttle and had breakfast! Came back to a completed job!
Excellent job!

DK
David K.
Utica, NY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Carbone experience
All and all my experience this time around with Carbone has been worry free. That being said I chose to lease my current car. And that makes all the difference. I'm not walking into a dealership with a five year old car I own with a problem that could likely cost hundreds of dollars to fix. That's the beauty of leasing. You give the car back before it develops any costly problems.