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Carlord Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(240 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

We are an ASE certified state of the art automotive service facility with over 20 years of experience servicing automobiles and light trucks in the Washington DC Metropolitan area. Here we service foreign and domestic vehicles. We are conveniently located close to the subway and major highways. We employ expert and experience technicians We are an ASE certified state of the art automotive service facility with over 20 years of experience servicing automobiles and light trucks in the Washington DC Metropolitan area. Here we service foreign and domestic vehicles. We are conveniently located close to the subway and major highways. We employ expert and experience technicians that will accurately diagnose and service your vehicle right the first time. Also, our customer service personnel are professional, courteous and friendly and will go the extra mile to guarantee 100% customer satisfaction. ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(301) 779-1693

Business Hours

Mon
10:00 AM - 7:00 PM
Tue
10:00 AM - 7:00 PM
Wed
10:00 AM - 7:00 PM
Thu
10:00 AM - 7:00 PM
Fri
10:00 AM - 7:00 PM
Sat
10:00 AM - 5:00 PM
Sun
closed
* America/Adak
4313 41st St Brentwood, MD 20722-1513
Carlord Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(240 Reviews)

Verified Customer
Oxon Hill, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/06/2024
verified customer Verified Customer
3
Fishy stuff by Lolita
Well I had a tuneup done.1080 full price. Also I was told that sensors, actuator and selenoids also needed replace at later date. And when I showed her my receipt the story changed to it needs replaced again. All of them should not go out at the same time. I think Desmond is good but her IDK. Also He changed out my ignition coils twice to find out that she ordered cheap parts although I was charged full labor and 100 for the coil then audacity to ask me to pay the difference for the more expensive coil.. She said she was doing me a favor by gettingcheap coils. Bullshit. I believe the money is going into her pockets. Coil replace used part for the shop working greattt. Until the best product for my car is ordered. Will give update later. Ohh and my engine light is finnaly out after months of back and forth no more shaky engine or stalling. Thx Desmond.
The Team a. from Carlord Inc responded on 03/19/2024 10:44 AM

Hello, I apologize for you not feeling like you were treated fairly.  Please come in to discuss the issues so we can try to assist you with your assesment of the shop.  It is not our goal to treat our customers in the manner in which you described.  Our mission is to provide accurate, honest and timely automotive services.  

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