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CarMax

Average Score
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
1.5
(2 Reviews)
0
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Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
50%
1 star
50%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(704) 535-7791
No Business Hours Provided

Business Hours

* No Time Zone provided
7700 Krefeld Drive Charlotte, NC 28227
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CarMax's Reviews
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
1.5
(2 Reviews)
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Recent Reviews
GM
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Gwendolyn M.
Charlotte, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/07/2022
7
Poor maintance before selling
I bought a 2018 Nisan rogue in March of 2022. Supposedly fully inspected. 3 months later when I needed my window wipers I had to replace them. Had to buy an air filter because it was black. I will soon need tires I just found out. I have found out you can't trust the inspection on their cars. I am not young I can't do my own maintenance anymore. I feel I am owed for air filter, wiper blades and something for tires. If I look at the cabin filter it is most likely to be as bad as the air filter.. my grandson has purchased vehicles from CarMax not long after purchase he had a problem with his vehicle service dept was rude to him took a month to get it fixed.
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