We appreciate you taking the time to share your experience, though it’s clear things went significantly off-script for you, and we take that very seriously. It's like we were trying to paint a masterpiece and ended up scribbling on the walls instead. Your concerns about the door issues and the paint job are troubling, and we understand how disappointing that must be, especially when it comes to something as important as your vehicle. If the paint job has left you feeling like your car was caught in a paintball match, that’s a problem we want to investigate further. We sincerely regret that the customer service you experienced didn’t match the caliber we strive for. We are always aiming to improve, and your feedback about the communication (or lack thereof) has been noted. A car repair should not feel like an episode of a reality show, and it’s concerning to hear that you felt dismissed. We hope you can see above and beyond the experience you had with us, and we wish you nothing but
