Carstar Bothell Auto Rebuild


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

947 Reviews

99% Would Recommend
Latest Review 2 days ago
Jonathan B. on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jonathan said it was a 10 day delay for his vehicle because this business was busy. They estimated his vehicle's repairs to be $1,600 but it ended up being a total of $2.500.
Category: Collision
Service Date: 10/12/2017
Review Created: 10/21/2017
This review was collected via phone interview by Customer Research Inc.
Harpreet S. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Harpreet said his vehicle was finished ahead of time and was totally clean.
Category: Collision
Service Date: 09/22/2017
Review Created: 10/08/2017
This review was collected via phone interview by Customer Research Inc.
Mikeshia M. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mikeshia said they were very professional and sympathetic to her situation. They were very timely and communicative.
Category: Collision
Service Date: 09/14/2017
Review Created: 10/02/2017
This review was collected via phone interview by Customer Research Inc.
Dean K. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dean said he was satisfied with the customer service. He liked their online ratings.
Category: Collision
Service Date: 09/22/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Deepak G. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Deepak said he was satisfied with the level of repairs and the customer service. He was happy with the whole experience.
Category: Collision
Service Date: 09/22/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
John M. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said they did not keep him informed of his vehicle's status, they just advised him that if it was parked on the street when he got back from lunch, it was done. He chose this facility because of the several estimates he got, the one provided by this business was the lowest.
Category: Collision
Service Date: 09/20/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Silvestre G. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Silvestre said this business did great work and the staff has a friendly manner. He has no complaints.
Category: Collision
Service Date: 09/15/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Gail I. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gail said she didn't have any difficulties. They were fast and communicative.
Category: Collision
Service Date: 09/19/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Charlene Z. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charlene said this is a very friendly business and they did a great job for her.
Category: Collision
Service Date: 09/14/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Samir K. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Samir said they did good work but he had to call in to check on the status.
Category: Collision
Service Date: 09/20/2017
Review Created: 09/23/2017
This review was collected via phone interview by Customer Research Inc.
Chris N. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said this business is the best. They were efficient and professional. They did what they said they would do in a timely manner.
Category: Collision
Service Date: 09/07/2017
Review Created: 09/23/2017
This review was collected via phone interview by Customer Research Inc.
Monica H. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Monica said it went really smoothly, she got updated on everything and the staff was efficient.
Category: Collision
Service Date: 08/31/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Claton H. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Claton said the business was really quick.
Category: Collision
Service Date: 08/31/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Brian C. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said everything went smoothly and this business did a good job.
Category: Collision
Service Date: 09/08/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Tommy on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tommy said the business did a phenomenal job. They made sure they had all the parts on hand before having him drop the vehicle off.
Category: Collision
Service Date: 08/25/2017
Review Created: 09/05/2017
This review was collected via phone interview by Customer Research Inc.
John O. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said his vehicle was completed in a day. They also took care of an unrelated problem with his tire and detailed his vehicle.
Category: Collision
Service Date: 08/29/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Matthew B. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mathew said the customer service and the communication were good. He chose this facility because it was a preferred provider of the insurance business. It was close and the reviews were decent.
Category: Collision
Service Date: 08/30/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Abhijit P. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Abhijit said this business was quick and easy to work with. There was no hassle.
Category: Collision
Service Date: 08/29/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer L. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jennifer said she would like to thank Dan for all of his hard work. He helped her out a great deal. She really appreciates the ride to her house which was very far. She was very impressed with Dan by how he communicated with her about her vehicle. Dan had a great sense of humor, which she really likes.
Category: Collision
Service Date: 08/11/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Ashley L. on 08/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Deanne. She said the employees did a good job. Her vehicle took 1 week longer because of parts delay. She would have liked to have had more communication with the mechanics.
Category: Collision
Service Date: 08/18/2017
Review Created: 08/26/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 947 in total