Carstar Bothell Auto Rebuild

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1120 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


AM
Avery M.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Collision
Avery said his vehicle was not ready when promised due to a miscommunication, but he did not elaborate as to how late the vehicle was. The repair was perfect. He was referred to the business by the facility that did his oil change.
This review was collected via phone interview by Customer Research Inc.

SS
Satyendra S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Collision
Satyendra said the repairs were done in a timely manner, the communication was good and they also did a good job.
This review was collected via phone interview by Customer Research Inc.

PR
Patrick R.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Collision
Spoke with William. He said the communication was really good and so were the updates. His vehicle is running perfectly.
This review was collected via phone interview by Customer Research Inc.

CS
Carly S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Collision
Carly said she used this business before. She liked their customer service and their communication.
This review was collected via phone interview by Customer Research Inc.

RP
Rey P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Collision
Rey said he was happy with the work.
This review was collected via phone interview by Customer Research Inc.

HH
Holly H.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2018 Category: Collision
Holly said the vehicle looks good, but there were some scuff marks left on the vehicle.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Collision
Robert said the staff at this business did everything he asked for and they did a good job. His vehicle was ready 1 day earlier than what was originally promised.
This review was collected via phone interview by Customer Research Inc.

GP
Gabriel P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Collision
Gabriel said it was a great experience dealing with this business. The customer service is great. They kept him informed, the rental was on time and they followed up with him. Everything went smoothly. He had no issues.
This review was collected via phone interview by Customer Research Inc.

RL
Ravi L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Collision
Ravi said his repairs went smoothly.
This review was collected via phone interview by Customer Research Inc.

SV
Stephen V.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Collision
Stephen said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

KM
Kenny M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Collision
Kenny said the staff was nice and did a good job. The business provided transportation. He chose this facility after getting several estimates.
This review was collected via phone interview by Customer Research Inc.

JA
Juan A.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Collision
Juan said everybody was really nice and up front about what it was going to take to get his vehicle fixed. Nick was fantastic.
This review was collected via phone interview by Customer Research Inc.

GG
Gregory G.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Collision
Gregory said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

HP
Heather P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Collision
Heather said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

TM
Thida M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Collision
Thida said the business did a really good job on her vehicle and the customer service is really good.
This review was collected via phone interview by Customer Research Inc.

AC
Andres C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Collision
Andres said he had no issues with the repair.
This review was collected via phone interview by Customer Research Inc.

SV
Sriram V.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Collision
Sriram said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

DM
Debra M.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Collision
Debra said there were a few issues at the start, but things got really good at the end.
This review was collected via phone interview by Customer Research Inc.

NP
Nicole P.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Collision
Nicole said the business was not clear about the timing for the delivery of her vehicle. She stated that while the business kept her up to date during the repair process, there was a five hour gap between when the vehicle was finished and when she finally contacted the business in order to check on the status of her vehicle.
This review was collected via phone interview by Customer Research Inc.

CR
Christyann R.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Collision
Christyann said the repair was great, and it was finished when they said it would be.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1120 in total