Carstar Bothell Auto Rebuild


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

976 Reviews

99% Would Recommend
Latest Review 4 days ago
Zachary H. on 02/17/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Zachary said the business made the repair process easy. Everything looked great, and his vehicle was ready before the time promised.
Category: Collision
Service Date: 02/14/2018
Review Created: 02/17/2018
This review was collected via phone interview by Customer Research Inc.
Ron D. on 02/13/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said it met all of his expectations and it looked good when he got it back.
Category: Collision
Service Date: 01/30/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Rui M. on 02/10/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Rui said his vehicle was completed a day late because the technician sustained an injury.
Category: Collision
Service Date: 01/29/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Shailend K. on 01/30/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Shailend said he did not understand why the bumper needed to be replaced on his vehicle. Also, a paint job should have been included in the repairs and it wasn't. He should have been included in the conversation as to what repairs were made. The text messages were delayed, and he was still receiving them after picking up the vehicle.
Category: Collision
Service Date: 01/24/2018
Review Created: 01/30/2018
This review was collected via phone interview by Customer Research Inc.
Gary S. on 01/27/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gary said the employees were great and awesome.
Category: Collision
Service Date: 01/24/2018
Review Created: 01/27/2018
This review was collected via phone interview by Customer Research Inc.
Kenneth P. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kenneth said the staff were professional and it did take longer to get his vehicle back than he expected. There wasn't really a promised date. Overall his vehicle looks great.
Category: Collision
Service Date: 01/12/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Nicholas C. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nicholas said this business did a good job. His vehicle was ready before the promised date.
Category: Collision
Service Date: 01/11/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Josh R. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Josh said the business seemed to check in often and they also came through and followed through with what they said they were going to do.
Category: Collision
Service Date: 01/12/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Changhong H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Changhong said the team did a good job. Even though it was around the holidays the repair was still completed at a reasonable time.
Category: Collision
Service Date: 01/08/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Anthony F. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Anthony said she would recommend the business for service.
Category: Collision
Service Date: 01/10/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Richard M. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said the employees were great to deal with and they did a good job.
Category: Collision
Service Date: 12/28/2017
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Kelsey N. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kelsey said she used this business before. They were done ahead of time,. Her vehicle was better than before. She liked their customer service. They kept in touch with her and that was refreshing to her.
Category: Collision
Service Date: 12/21/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
James M. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the staff was very helpful and they kept him informed throughout the process.
Category: Collision
Service Date: 12/07/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Allan A. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Allan said everything was good. His vehicle was delayed by one week but he was not given a reason for the delay.
Category: Collision
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Carol G. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carol said the business provides a good service.
Category: Collision
Service Date: 11/27/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. on 12/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Paul said it took a little longer than he expected but he was not given a promise of time.
Category: Collision
Service Date: 11/28/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Laura R. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Laurie said this business provided good service. The guy she worked with did a really good job.
Category: Collision
Service Date: 11/16/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Brian P. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the business does a good job.
Category: Collision
Service Date: 11/17/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Priyamvada G. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Priya. She said she didn't have any issues. The staff took care of everything so she didn't have to do her follow-ups. It was convenient and easy for her. She was thankful and very happy with their service.
Category: Collision
Service Date: 11/09/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Daphnie C. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Daphnie said the business is fast, professional and easy to work with.
Category: Collision
Service Date: 11/16/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 976 in total