Carstar Bothell Auto Rebuild

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1065 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


GS
Gretchen S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Collision
Getchen said her vehicle looked much better when she picked it up than when she dropped it off, she couldn't even tell that there was any damage in the first place. The staff gave her a good assessment in real time, and all throughout the process she was sent messages updating her on what was going on. The staff finished the repair earlier than she expected. She is thankful for everything that was done for her.
This review was collected via phone interview by Customer Research Inc.

SM
Stacie M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Collision
Stacie said her overall experience was good. Nick always goes above and beyond to assist them. They appreciate him.
This review was collected via phone interview by Customer Research Inc.

JH
Joseph H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Collision
Joseph said this business was really good. They finished the job fast and it looked good.
This review was collected via phone interview by Customer Research Inc.

DW
Dennis W.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Dennis said the business did a good job with the repairs,
This review was collected via phone interview by Customer Research Inc.

VM
Vineta M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Collision
Spoke with Allan. He said the service was good at this business. His vehicle was ready 1 day earlier than what was originally promised.
This review was collected via phone interview by Customer Research Inc.

BJ
Barbara J.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Collision
Barbara said the staff told them what they were going to do and did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CL
Catherine L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Collision
Catherine said everything was great. The work was done quicker than she expected.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2018 Category: Collision
Tim said the business did very well.
This review was collected via phone interview by Customer Research Inc.

FP
Francisco P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Collision
Francisco said the business did a good job with the repair.
This review was collected via phone interview by Customer Research Inc.

KS
Kathleen S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Collision
Kathleen said the staff at this business were very good to her. This was her second time using this business and the customer service was excellent. They are very nice. Her insurance company handled the preparations of the estimate and all the paperwork involved.
This review was collected via phone interview by Customer Research Inc.

ML
Margaret L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Collision
Margaret said she was very satisfied with what she was told by the business before hand and with the work that they did as well.
This review was collected via phone interview by Customer Research Inc.

FC
Fernando C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Collision
Fernando said the work was done properly and quickly.
This review was collected via phone interview by Customer Research Inc.

GW
Garret W.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Collision
Garrett said the business could have kept him more updated during the process.
This review was collected via phone interview by Customer Research Inc.

AN
Adam N.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Collision
Adam said the customer service was good.
This review was collected via phone interview by Customer Research Inc.

RL
Roger L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
Roger said everything went smoothly.
This review was collected via phone interview by Customer Research Inc.

JF
Jeremy F.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
Jeremy said this business provided professional work done in a timely manner, as stated.
This review was collected via phone interview by Customer Research Inc.

B
brianne .
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Collision
Brianne said the employees were super communicative, really nice and clear. They replaced the entire bumper and were able to get the parts in 1 day. Her vehicle looks like nothing ever happened.
This review was collected via phone interview by Customer Research Inc.

SS
Sharmila S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Collision
Sharmila said she was satisfied with the job the employees did, their customer service, and timeliness. She didn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

CB
Christopher B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Collision
Christopher said the staff at this business did everything well with his vehicle. The work on his vehicle was completed and the staff was pleasant to work with.
This review was collected via phone interview by Customer Research Inc.

AA
Amber A.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Collision
Amber said the business was super nice and helpful. They were quick to answer any question she had and the work they did looks great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1065 in total