Carstar Bothell Auto Rebuild

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1148 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


AP
Adar P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Collision
Spoke with Karrie. She said the business was prompt, courteous and they did a good job.
This review was collected via phone interview by Customer Research Inc.

CK
Cornelia K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Collision
Cornelia said the facility did a good job, as far as she knows. The personnel treated her very well.
This review was collected via phone interview by Customer Research Inc.

SD
Sandra D.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Collision
Spoke with Dan. He said he was well informed and the repair was fast.
This review was collected via phone interview by Customer Research Inc.

JH
Judith H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Collision
Judith said the repairs were done well, very fast, and in less time than what they promised.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Collision
Brian said the business is friendly, and provided a good repair. There were a couple of things that they had to work out.
This review was collected via phone interview by Customer Research Inc.

PB
Patricia B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Collision
Patricia said the business has excellent customer service, and her vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

TT
Trinh T.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Collision
Trinh said the business repaired her vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

FW
Frank W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Collision
Frank said he was very well pleased with the customer service and he was kept very well informed.
This review was collected via phone interview by Customer Research Inc.

NC
Nicholas C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Collision
Nicholas said the business was great.
This review was collected via phone interview by Customer Research Inc.

JH
Joseph H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Collision
Joseph chose not to elaborate on his satisfaction with his overall experience.
This review was collected via phone interview by Customer Research Inc.

KC
Kasey C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Collision
Kasey said the business was really quick with their work. She happy with everything overall.
This review was collected via phone interview by Customer Research Inc.

KV
Kenneth V.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Collision
Kenneth said the customer service was good and they kept him up to date on the status of his vehicle.
This review was collected via phone interview by Customer Research Inc.

CK
Carolyn K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Collision
Carolyn said she was pleased with the business's communication and also pleased by how fast and easy it was to get it taken care of. The staff at the business was very friendly.
This review was collected via phone interview by Customer Research Inc.

JS
Jessica S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Collision
Jessica said the business was really friendly.
This review was collected via phone interview by Customer Research Inc.

GC
Geoffrey C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Collision
Geoffrey said the staff members were really friendly and nice to him. They also provided a ride for him over to the rental vehicle place. He had no problems, and it was all good. There was no promised finish date, but it was done in good time.
This review was collected via phone interview by Customer Research Inc.

CC
Cheryl C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Collision
Cheryl said the repair was timely and the personnel was easy to work with.
This review was collected via phone interview by Customer Research Inc.

KW
Kristina W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Collision
Kristina said she had no problem with the business and the staff responded to any questions she had. She stated that the business did good work.
This review was collected via phone interview by Customer Research Inc.

DC
Donna C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Collision
Donna said the staff was good about setting up the appointment, finding the problem, and communicating with her. The vehicle was cleaned and washed. Nick, the estimator, did a great job.
This review was collected via phone interview by Customer Research Inc.

JL
Jesse L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Collision
Jesse said the staff had great communication and was efficient, repairing his vehicle in a timely manner. He chose this business because of the reviews he read online, and the location.
This review was collected via phone interview by Customer Research Inc.

KH
Kym H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Collision
Kym said the business was wonderful. They did everything she asked for and more, they detailed her vehicle inside and out and even put on some new mud flaps that fell off. They just went above and beyond for her.
This review was collected via phone interview by Customer Research Inc.