Carstar Bothell Auto Rebuild

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1027 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


LB
Linette B.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Collision
Linette said the service was very good.
This review was collected via phone interview by Customer Research Inc.

LP
Lexi P.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Collision
Lexi said the staff were amazing. She chose this business because of the staff. Dan, Nick, and Allie were great.
This review was collected via phone interview by Customer Research Inc.

EC
Ellen C.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Collision
Ellen said the business was fast and friendly. They did a great job in matching her new bumper to the vehicle's original color.
This review was collected via phone interview by Customer Research Inc.

MR
Matthew R.
Washington
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018 Category: Collision
Matthew said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

ER
Eileen r.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Collision
Spoke with Eileen's husband. He said this business did a great job. He said the vehicle was not ready when promised because they took a little extra time to get it right. He did not elaborate as to how late the vehicle ended up being.
This review was collected via phone interview by Customer Research Inc.

AG
Amaree G.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Collision
Amaree said this business was very efficient and quick. She thought it would take a few days, but it only took 1 day. The people at the business were really nice and accommodating. She works all day, and she was able to pick up the vehicle without them being there. The front desk lady made sure she knew everything necessary to pick up the vehicle. The staff gave her a ride to the rental vehicle facility.
This review was collected via phone interview by Customer Research Inc.

RH
Rosalind H.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Collision
Rosalind said the staff were fast and they provided excellent communication. They made the process as easy as possible and she had a wonderful experience.
This review was collected via phone interview by Customer Research Inc.

SK
Sharon K.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Collision
Sharon said the technicians made her vehicle beautiful again.
This review was collected via phone interview by Customer Research Inc.

SK
Sandeep K.
Washington
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Collision
Sandeep said he still has issues with the fuse. It has not been fixed yet. The business has not called back to let him know that the part is in.
This review was collected via phone interview by Customer Research Inc.

MV
Melanie V.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Collision
Spoke with Mary. She said the staff was efficient, and communicable. The service advisor provided thorough explanations of what was being done and why.
This review was collected via phone interview by Customer Research Inc.

AK
Alexander K.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Collision
Alexander said the business did a great job and his vehicle was ready early.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Collision
Spoke with Carol. She said this business was wonderful. The staff was friendly and they got her in quickly. They did a great job. Her vehicle looks brand new. She is very pleased.
This review was collected via phone interview by Customer Research Inc.

ZS
Zhuwei S.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Collision
Zhuwei said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

MP
Marilyn P.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Collision
Marilyn said the quality of the repairs went over and beyond what was expected.
This review was collected via phone interview by Customer Research Inc.

KS
Kevin S.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Collision
Kevin said he had a great overall experience at the business.
This review was collected via phone interview by Customer Research Inc.

DO
Daniel O.
Washington
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04/27/2018 Category: Collision
Daniel said the business was spectacular. They followed up with him with phone calls when they said they would. They went above and beyond on finding the parts for his older vehicle. Nik was an amazing estimator. He explained things well and his quote was accurate.
This review was collected via phone interview by Customer Research Inc.

SK
Sudha K.
Washington
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04/27/2018 Category: Collision
Sudha said she's happy, they did a good job and it was done quickly. They cleaned up her vehicle and her vehicle was done earlier than promised.
This review was collected via phone interview by Customer Research Inc.

VA
Vaishnavi A.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Collision
Spoke with Buggy. He said the job the business did with his vehicle was good. Buggy said he is happy with their work.
This review was collected via phone interview by Customer Research Inc.

NK
Nitin K.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Collision
Nitin said his experience was very good. Everything was fantastic, and everything looks perfect. He found this business online. Compared to other facilities, this one seemed the best, and it is Honda certified.
This review was collected via phone interview by Customer Research Inc.

LJ
Lichen J.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Collision
Lichen said the personnel were nice and efficient. The work was done well.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1027 in total