CARSTAR Collision Clinic Bellevue


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

29 Reviews

100% Would Recommend
Latest Review about 2 months ago
Dawson T. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dawson said the service was really good and they did a good job on the repairs.
Category: Collision
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Alec N. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alec said they went above and beyond with their excellent service. They even gave him a ride home.
Category: Collision
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Dan B. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said the employees took care of the things they said they would on time. He was not sure about being kept adequately informed because he was out of town and his wife dealt with them.
Category: Collision
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Robert D. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the customer service was great at the business. Missy was outstanding.
Category: Collision
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie H. on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Stephanie said the repair took a little longer than expected. The repair took 2 or 3 days longer than the initial estimate because they were waiting on the other facility that was helping them with the repair.
Category: Collision
Service Date: 05/02/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Lash T. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lash said the business delivered the vehicle on time and did a great job.
Category: Collision
Service Date: 05/19/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Hazlerig S. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hazlerig said they did a great job. They were quick.
Category: Collision
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Juliann T. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Juliann said the employees were informative, helpful and friendly.
Category: Collision
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Carole M. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carole said her experience at this business was wonderful. She appreciates everything everybody did. Her vehicle looks gorgeous and she was treated very well. The staff was over the top and couldn't have been nicer. She would like to thank everyone and she would recommend them to others.
Category: Collision
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Dajana S. on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dajana said her experience was quick, easy and comfortable.
Category: Collision
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Patricia B. on 04/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Patricia said the repair at this business took a long time. She was mostly kept adequately informed and she was absolutely satisfied with the way the employees treated her.
Category: Collision
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Jason L. on 04/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jason said the repair work this business did on his vehicle was great. It blends really well and it looks good.
Category: Collision
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Sheldon A. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sheldon said this business did a great job on his vehicle.
Category: Collision
Review Created: 04/06/2017
This review was collected via phone interview by Customer Research Inc.
Farbod P. on 02/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Farbod said this business is amazing, their customer service is great. The staff there were very professional. The service manager was super nice. His vehicle was fixed very well and looks brand new again, as though nothing ever happened. He had to wait an additional 2 days for his vehicle to be completed due to them finding additional damage.
Category: Collision
Review Created: 02/20/2017
This review was collected via phone interview by Customer Research Inc.
Laurie H. on 02/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Laurie said the business did a good job, nothing went wrong and they were on time.
Category: Collision
Review Created: 02/20/2017
This review was collected via phone interview by Customer Research Inc.
David K. on 02/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Joan. She said the business did a superb job and they did what she asked them to do. They were even able to clean her vehicle for her.
Category: Collision
Review Created: 02/18/2017
This review was collected via phone interview by Customer Research Inc.
Hengguo C. on 11/18/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Hengguo said they fixed his vehicle pretty well and the people were pretty good too. The repair was almost a week late because the parts were not delivered on time.
Category: Collision
Review Created: 11/18/2016
This review was collected via phone interview by Customer Research Inc.
Debbie B. on 11/14/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Debbie said the service she received from this facility was excellent. They are kind, responsive and they did great work.
Category: Collision
Review Created: 11/14/2016
This review was collected via phone interview by Customer Research Inc.
Abigail A. on 11/12/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Abigail said the business was quick getting her vehicle repaired and they kept her informed the whole time. They were very helpful and Missy did a great job.
Category: Collision
Review Created: 11/12/2016
This review was collected via phone interview by Customer Research Inc.
Heather P. on 11/10/2016
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Heather said they kept her informed and the customer service was good.
Category: Collision
Review Created: 11/10/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 29 in total