CARSTAR Collision Clinic Bellevue

Lenkan said the staff knows what they're doing, they took care of his rental needs and the repair was done in a timely manner.

Vivian said they are fantastic at this business.

Jennifer said it was wonderful.

Hamza said that he had a great experience at this business. John was super helpful with all the information he provided. He also kept him updated on the status of his vehicle. His vehicle was finished promptly, within a week of dropping it off. They went above and beyond to help him out.

Harris said he was very pleased and has used this facility before. He had to be calling them on the communication.

Clayton said they did a good job.

Keenan said he felt that he received the best customer service there.

Jay said he loves them.

Usman said they were active and friendly.

Linda said they arranged a loaner for her, finished 3 days before expected and the technician sanitized her entire vehicle for her, cleaned her interior and she was happy, bumper was fixed nicely, the sensors were tested and they dealt with insurance so she didn't have to. She was impressed with Eric when he met her outside and got the key from her rental to keep her safe in these covidvirus times and showed her the vehicle. She will use them again for a personal repair very soon.

Charles said he has had two experiences with this business and both times the staff went above and beyond. Through the whole process he was still tying to figure out how things work and they explained to him in a way he could under what was going on and why things were taking longer. The insurance was trying to use after market parts and the employees did not like the fit or feel of the parts and they made sure he got OEM parts, that meant a lot to him. The manager was very patient, every one was patient with him when he had why questions. It was a lot more than he expected during this process. It was nice and smooth. All his expectations were met. They had drinks available and made sure he had a place to sit. It was one of the better experiences he had.

Teresa said the business was thorough and quick and the communication was also good.

John said the business gave him a positive experience. He found the staff to be professional and the good quality work was completed in a timely manner.

Todd said that they're very professional and did a great job on his vehicle. They're super pleasant and communicate well.

Keri said the business did a really good job, there was a communication thing but other than that, they did a really thorough job.