CARSTAR Collision Clinic Bellevue


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

41 Reviews

100% Would Recommend
Latest Review 7 days ago
Frank L. on 04/16/2018
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Frank said the staff were responsive to his calls and questions. They informed him when his vehicle was ready, which allowed him time to arrange his schedule.
Category: Collision
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Pui F. on 04/09/2018
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Pui said overall the business provided very good customer service. He also said he had no complaints.
Category: Collision
Review Created: 04/09/2018
This review was collected via phone interview by Customer Research Inc.
Robert D. on 04/09/2018
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Robert said the repair was so minor, he did not need updating. There was no communication.
Category: Collision
Review Created: 04/09/2018
This review was collected via phone interview by Customer Research Inc.
Rebecca W. on 04/07/2018
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Spoke with Joshua. He said this business did a great job putting everything together. It made it easy, and it turned out great. The vehicle was delayed about 3 days, due to the fact they had to take the vehicle to another place for an alignment, and the business was backed up.
Category: Collision
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Cherry J. on 03/16/2018
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Cherry said she was pleased with the business. They were fast and efficient, and made her vehicle look brand new.
Category: Collision
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Darryl / Cherry J. on 03/16/2018
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Cherry said she was pleased with the business. They were fast and efficient, and made her vehicle look brand new.
Category: Collision
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Kelly M. on 03/14/2018
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kelly said the staff did a great job. They were fast and efficient.
Category: Collision
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Kelly M. on 03/14/2018
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Kelly said the staff did a great job. They were fast and efficient.
Category: Collision
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Kip W. on 03/14/2018
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Spoke with Diane. She said the staff was very professional. The cost came in under the estimate and the results were good. This facility was chosen because this facility had the lowest estimate.
Category: Collision
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Kip W. on 03/14/2018
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Diane. She said the staff was very professional. The cost came in under the estimate and the results were good. This facility was chosen because this facility had the lowest estimate.
Category: Collision
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Kim F. on 03/12/2018
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Kim said she received excellent customer service, and they always do what they say.
Category: Collision
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Kim F. on 03/12/2018
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kim said she received excellent customer service, and they always do what they say.
Category: Collision
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Dawson T. on 10/27/2017
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Dawson said the service was really good and they did a good job on the repairs.
Category: Collision
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Alec N. on 10/27/2017
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Alec said they went above and beyond with their excellent service. They even gave him a ride home.
Category: Collision
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Dan B. on 07/18/2017
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Dan said the employees took care of the things they said they would on time. He was not sure about being kept adequately informed because he was out of town and his wife dealt with them.
Category: Collision
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Robert D. on 07/14/2017
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Robert said the customer service was great at the business. Missy was outstanding.
Category: Collision
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Stephanie H. on 06/23/2017
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Stephanie said the repair took a little longer than expected. The repair took 2 or 3 days longer than the initial estimate because they were waiting on the other facility that was helping them with the repair.
Category: Collision
Service Date: 05/02/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Lash T. on 06/15/2017
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Lash said the business delivered the vehicle on time and did a great job.
Category: Collision
Service Date: 05/19/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Hazlerig S. on 05/15/2017
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Hazlerig said they did a great job. They were quick.
Category: Collision
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Juliann T. on 05/12/2017
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Juliann said the employees were informative, helpful and friendly.
Category: Collision
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 41 in total