CARSTAR Collision Clinic Bellevue

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(84 Reviews)

99% Would Recommend
Latest Review about 1 month ago

Reviews


KA
Keri A.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2020 Category: Collision
Keri said the business did a really good job, there was a communication thing but other than that, they did a really thorough job.

JB
John B.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Collision
John said that they're friendly, have a quick turnaround and great customer service.

AS
Arif S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020 Category: Collision
Arif said that they're very thorough. The vehicle was spotless when he picked it up. It was a great experience all around.

MW
Monica W.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2020 Category: Collision
Monicas said they were really friendly, got her in right away and back out fast, it was quick and seamless.

JT
Judy T.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020 Category: Collision
Judy said they had cleaned her vehicle inside and out.

BL
Bifei L.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020 Category: Collision
Bifiei said this was her 2nd time at this business. They handled everything pretty well. They fixed her vehicle. They contacted the insurance company for her, but didn't keep her informed during the repair process. Overall her experience was good.

CM
Cathleen M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020 Category: Collision
Cathleen said this her second time using this facility. The customer service was just fine both times. She is very pleased. The technicians did a great job on her vehicle and it was returned early and very clean.

BM
Brian M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020 Category: Collision
Brian said that they have amazing customer service. Everything was done on time and at a great price. It was perfect.

JB
John B.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2020 Category: Collision
John said the staff were competent informative and did a great job.

SN
Sateesh N.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2020 Category: Collision
Sateesh said he was there last year and went back because they did a good job.

SS
Saket S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2020 Category: Collision
Saket said the business made his life very easy. He stated that they picked his vehicle up for him and so far everything seems like it was done well.

RP
Richard P.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2020 Category: Collision
Richard said they replaced a part that they forgot the last time his vehicle was in. He said they did a good job.

VS
Vmg S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020 Category: Collision
Spoke with Mark. He said the staff are great, the owner runs a good business and has good staff.

KS
Keri S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019 Category: Collision
Keri said the business is great.

PC
Pablo C.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2019 Category: Collision
Pablo said that everything from the beginning to the end was great at this facility. The business kept him updated throughout the repair process, was up front and honest. His vehicle's delivery was delayed because of his insurance but the facility kept in contact with him. He stated that he really appreciated that the staff streamlined everything with the rental vehicle including extending his rental due to the delay. He said he felt that the staff is very customer focused and that they coordinated everything to make it easy on the customer. This facility resolved another problem with his vehicle that was not correctly repaired at another facility. He believes that this additional repair was part of the reason for the insurance delay. He really appreciated that the business gave him a key chain, touch up paint and flower vase for being a customer and that sent the service over the top in excellence. He added that he wanted to let them know to keep it up.