CARSTAR Collision Clinic Bellevue

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

57 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


AC
Alina C.
Washington
Verified Customer
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12/08/2018 Category: Collision
Alina said the staff explained everything and there were no problems.
This review was collected via phone interview by Customer Research Inc.

DJ
Derek J.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Collision
Derek said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

DN
Douglas N.
Washington
Verified Customer
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12/04/2018 Category: Collision
Douglas said that everything was done perfectly.
This review was collected via phone interview by Customer Research Inc.

JJ
Julia J.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Collision
Julia said the repair was completed in a timely manner and was better than expected. She did not receive a repair update until the end of the repair.
This review was collected via phone interview by Customer Research Inc.

EG
Emily G.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Collision
Emily said her vehicle looks great and she had no issues with this business.
This review was collected via phone interview by Customer Research Inc.

WT
Wesley T.
Washington
Verified Customer
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11/05/2018 Category: Collision
Wesley said this business went beyond his expectations. He did experience a flat tire right after the repair. They drove to him to repair his tire. Amazing customer service was provided and his vehicle looks new. It was great. There was a minor delay ordering parts, but that was on the suppliers end and caused a one week delay. It was no problem. Molly kept in touch through the entire process. It was great, they are on top of their game in regard to that . The estimate spot on. He was very satisfied with the personnel. Their location is convenient.
This review was collected via phone interview by Customer Research Inc.

EB
Erika B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Collision
Erika said the staff was very polite, honest and accommodating.
This review was collected via phone interview by Customer Research Inc.

YF
Yasmin F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Collision
Yasmin said she requested a specific cleanup to do after the repair and the staff did it. They also cleaned the vehicle from the inside out and the repair was done before it was scheduled to be completed.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Washington
Verified Customer
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10/06/2018 Category: Collision
William said the staff kept him up to date, they were quick, and they gave him no hassle.
This review was collected via phone interview by Customer Research Inc.

KR
Kay R.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Collision
Kay said the business was efficient. They provided timely repairs and were very informative about the vehicle.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Collision
David said he was happy with the customer service at this business. He was happy with the timing of the repair and the pricing. He was happy with every thing.
This review was collected via phone interview by Customer Research Inc.

DE
Denise E.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Collision
Denise said the business kept her up to date on when her vehicle would be ready. She stated that she is very grateful and the staff are a wonderful group of people to work with.
This review was collected via phone interview by Customer Research Inc.

LD
Luke D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Collision
Luke said the staff was very nice. They did a wonderful job and everything was beautiful.
This review was collected via phone interview by Customer Research Inc.

SC
Susan C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Collision
Susan said the business took care of the work professionally and made her experience easy.
This review was collected via phone interview by Customer Research Inc.

ZB
Zhijie B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Collision
Zhijie said the repair process went smoothly. He liked it.
This review was collected via phone interview by Customer Research Inc.

AM
Archana M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Collision
Archana said she loved John because he was super responsive. She said they saved her money and they are pretty good.
This review was collected via phone interview by Customer Research Inc.

FL
Frank L.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2018 Category: Collision
Frank said the staff were responsive to his calls and questions. They informed him when his vehicle was ready, which allowed him time to arrange his schedule.
This review was collected via phone interview by Customer Research Inc.

PF
Pui F.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2018 Category: Collision
Pui said overall the business provided very good customer service. He also said he had no complaints.
This review was collected via phone interview by Customer Research Inc.

RD
Robert D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Collision
Robert said the repair was so minor, he did not need updating. There was no communication.
This review was collected via phone interview by Customer Research Inc.

RW
Rebecca W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Collision
Spoke with Joshua. He said this business did a great job putting everything together. It made it easy, and it turned out great. The vehicle was delayed about 3 days, due to the fact they had to take the vehicle to another place for an alignment, and the business was backed up.
This review was collected via phone interview by Customer Research Inc.