CARSTAR Collision Clinic Bellevue

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425-454-4090
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Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

45 Reviews

5 star
89%
4 star
10%
3 star
<1%
2 star
<1%
1 star
<1%
100% Would Recommend
Latest Review about 1 month ago

Reviews

LD
Luke D.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Collision
Luke said the staff was very nice. They did a wonderful job and everything was beautiful.
Recommended
This review was collected via phone interview by Customer Research Inc.
SC
Susan C.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Collision
Susan said the business took care of the work professionally and made her experience easy.
Recommended
This review was collected via phone interview by Customer Research Inc.
ZB
Zhijie B.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Collision
Zhijie said the repair process went smoothly. He liked it.
Recommended
This review was collected via phone interview by Customer Research Inc.
AM
Archana M.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Collision
Archana said she loved John because he was super responsive. She said they saved her money and they are pretty good.
Recommended
This review was collected via phone interview by Customer Research Inc.
FL
Frank L.
Washington
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2018 Category: Collision
Frank said the staff were responsive to his calls and questions. They informed him when his vehicle was ready, which allowed him time to arrange his schedule.
Recommended
This review was collected via phone interview by Customer Research Inc.
PF
Pui F.
Washington
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2018 Category: Collision
Pui said overall the business provided very good customer service. He also said he had no complaints.
Recommended
This review was collected via phone interview by Customer Research Inc.
RD
Robert D.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Collision
Robert said the repair was so minor, he did not need updating. There was no communication.
Recommended
This review was collected via phone interview by Customer Research Inc.
RW
Rebecca W.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Collision
Spoke with Joshua. He said this business did a great job putting everything together. It made it easy, and it turned out great. The vehicle was delayed about 3 days, due to the fact they had to take the vehicle to another place for an alignment, and the business was backed up.
Recommended
This review was collected via phone interview by Customer Research Inc.
CJ
Cherry J.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Collision
Cherry said she was pleased with the business. They were fast and efficient, and made her vehicle look brand new.
This review was collected via phone interview by Customer Research Inc.
DJ
Darryl / Cherry J.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Collision
Cherry said she was pleased with the business. They were fast and efficient, and made her vehicle look brand new.
Recommended
This review was collected via phone interview by Customer Research Inc.
KM
Kelly M.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Kelly said the staff did a great job. They were fast and efficient.
This review was collected via phone interview by Customer Research Inc.
KM
Kelly M.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Kelly said the staff did a great job. They were fast and efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
KW
Kip W.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Spoke with Diane. She said the staff was very professional. The cost came in under the estimate and the results were good. This facility was chosen because this facility had the lowest estimate.
Recommended
This review was collected via phone interview by Customer Research Inc.
KW
Kip W.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Spoke with Diane. She said the staff was very professional. The cost came in under the estimate and the results were good. This facility was chosen because this facility had the lowest estimate.
This review was collected via phone interview by Customer Research Inc.
KF
Kim F.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Collision
Kim said she received excellent customer service, and they always do what they say.
Recommended
This review was collected via phone interview by Customer Research Inc.
KF
Kim F.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Collision
Kim said she received excellent customer service, and they always do what they say.
This review was collected via phone interview by Customer Research Inc.
DT
Dawson T.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Collision
Dawson said the service was really good and they did a good job on the repairs.
Recommended
This review was collected via phone interview by Customer Research Inc.
AN
Alec N.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Collision
Alec said they went above and beyond with their excellent service. They even gave him a ride home.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Dan B.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Collision
Dan said the employees took care of the things they said they would on time. He was not sure about being kept adequately informed because he was out of town and his wife dealt with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
RD
Robert D.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017 Category: Collision
Robert said the customer service was great at the business. Missy was outstanding.
Recommended
This review was collected via phone interview by Customer Research Inc.