CARSTAR Collision Clinic Bellevue

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(94 Reviews)

99% Would Recommend
Latest Review 18 days ago

Reviews


HS
Harris S.
Bellevue, WA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/11/2020 Category: Collision
Harris said he was very pleased and has used this facility before. He had to be calling them on the communication.

CD
Clayton D.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020 Category: Collision
Clayton said they did a good job.

KP
Keenan P.
Kirkland, WA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020 Category: Collision
Keenan said he felt that he received the best customer service there.

JA
Jay A.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2020 Category: Collision
Jay said he loves them.

UC
Usman C.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2020 Category: Collision
Usman said they were active and friendly.

LL
Linda L.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020 Category: Collision
Linda said they arranged a loaner for her, finished 3 days before expected and the technician sanitized her entire vehicle for her, cleaned her interior and she was happy, bumper was fixed nicely, the sensors were tested and they dealt with insurance so she didn't have to. She was impressed with Eric when he met her outside and got the key from her rental to keep her safe in these covidvirus times and showed her the vehicle. She will use them again for a personal repair very soon.

CJ
Charles J.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020 Category: Collision
Charles said he has had two experiences with this business and both times the staff went above and beyond. Through the whole process he was still tying to figure out how things work and they explained to him in a way he could under what was going on and why things were taking longer. The insurance was trying to use after market parts and the employees did not like the fit or feel of the parts and they made sure he got OEM parts, that meant a lot to him. The manager was very patient, every one was patient with him when he had why questions. It was a lot more than he expected during this process. It was nice and smooth. All his expectations were met. They had drinks available and made sure he had a place to sit. It was one of the better experiences he had.

TL
Teresa L.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020 Category: Collision
Teresa said the business was thorough and quick and the communication was also good.

JS
John S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2020 Category: Collision
John said the business gave him a positive experience. He found the staff to be professional and the good quality work was completed in a timely manner.

TB
Todd B.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2020 Category: Collision
Todd said that they're very professional and did a great job on his vehicle. They're super pleasant and communicate well.

KA
Keri A.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2020 Category: Collision
Keri said the business did a really good job, there was a communication thing but other than that, they did a really thorough job.

JB
John B.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020 Category: Collision
John said that they're friendly, have a quick turnaround and great customer service.

AS
Arif S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020 Category: Collision
Arif said that they're very thorough. The vehicle was spotless when he picked it up. It was a great experience all around.

MW
Monica W.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2020 Category: Collision
Monicas said they were really friendly, got her in right away and back out fast, it was quick and seamless.

JT
Judy T.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2020 Category: Collision
Judy said they had cleaned her vehicle inside and out.