CARSTAR Northwest Collision Center Kirkland

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(618 Reviews)

99% Would Recommend
Latest Review 3 months ago

Reviews


AS
Allen S.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2020 Category: Collision
Allen said that the repairs were great but his vehicle was at the facility for a month. His vehicle was later than promised by ten days because the facility found additional damage to his suspension.

DL
Deborah L.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Collision
Deborah said everything worked totally fine.

JF
Jon F.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Collision
Spoke with Hanni. She said her experience was excellent.

RH
Robert H.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020 Category: Collision
Robert said that the experience was great.

SL
Shane L.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2020 Category: Collision
Shane said he was kept in the loop during the process via voice mail and messages. The technicians were able to work well with the party which caused the incident as well.

KE
Kristen E.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2020 Category: Collision
Kristen said the repair went smoothly and the staff had it done quickly.

MH
Michael H.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2020 Category: Collision
Michael said that overall, it was good. However, after he got his vehicle back, he noticed oil smudges on the inside of the vehicle.

RL
Ranhee L.
Washington
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/23/2020 Category: Collision
Ranhee said there was white paint on the dashboard and the door. She said she removed it but wished that they had done it.

LY
Lakshmi Y.
Washington
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/19/2020 Category: Collision
Lakshmi said overall, she was completely happy and everything was wonderful with her experience with this business.

NS
Naman S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020 Category: Collision
Naman said she had no issues with the repair the business provided. The job was done well and on time.

IL
I L.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020 Category: Collision
I said that they were super awesome with her. They kept in touch with her about her vehicle throughout the process. They helped her with the rental and it was a smooth transition for her.

TB
Tracy B.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020 Category: Collision
Spoke with Greg. He said he had an incredible experience at the business. The staff's customer service was great, they went above and beyond. They had his vehicle finished a day earlier than promised.

YM
Yanine M.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020 Category: Collision
Yanine said the repair was quick and the staff did a really good job.

LS
Lisa S.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020 Category: Collision
Spoke with Sara. She said the staff was really friendly and kept her up to date on everything. It took them 2 days to fix the vehicle and has no complaints.

JO
Julian O.
Washington
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020 Category: Collision
Julian said the staff was polite, kept him well informed and got the work done. He did not have to get an estimate. He also chose this facility because he read good online reviews.

Displaying Review 1 - 15 of 618 in total