CARSTAR Northwest Collision Center Kirkland


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

253 Reviews

99% Would Recommend
Latest Review 5 days ago
Thomas R. on 11/17/2017
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Thomas said they did a great job.
Category: Collision
Service Date: 11/10/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Jocelyn C. on 11/17/2017
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Spoke with Joseph. He said this business was very clear.
Category: Collision
Service Date: 11/15/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Greg K. on 11/16/2017
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Greg said the staff was very polite. His vehicle was returned in a clean condition. He was never given a promise of time but they had to order some special parts which delayed it a bit. Even so, the repair was timely.
Category: Collision
Service Date: 10/31/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Lyudmila K. on 11/13/2017
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Lyudmila said there is a gap in the bumper so she may need to take the vehicle back.
Category: Collision
Service Date: 10/26/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Wazir A. on 11/12/2017
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Wazir said he was satisfied with the customer service and the quality of work.
Category: Collision
Service Date: 10/30/2017
Review Created: 11/12/2017
This review was collected via phone interview by Customer Research Inc.
Erik D. on 10/31/2017
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Erik said the employees were wonderful, did a great job and got his vehicle back to him promptly. This was a great experience for him.
Category: Collision
Service Date: 10/13/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Damanpreet S. on 10/27/2017
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Damanpreet said the business is good. They kept him informed and they were polite.
Category: Collision
Service Date: 10/20/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Andrey L. on 10/21/2017
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Andrey said she chose this business due to the reviews she had seen online. She is happy with their communication except that they promised to send her the receipt and she has not received it yet.
Category: Collision
Service Date: 10/12/2017
Review Created: 10/21/2017
This review was collected via phone interview by Customer Research Inc.
David K. on 10/21/2017
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David said the customer service was excellent. This business provided expectations and met the expectations and deadlines.
Category: Collision
Service Date: 10/16/2017
Review Created: 10/21/2017
This review was collected via phone interview by Customer Research Inc.
Shiva K. on 10/21/2017
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Shiva said the service was very good with time and support.
Category: Collision
Service Date: 10/18/2017
Review Created: 10/21/2017
This review was collected via phone interview by Customer Research Inc.
Abigail S. on 10/19/2017
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Abigail said the business provided a good experience.
Category: Collision
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Rodney B. on 10/17/2017
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Rodney said this business was pretty good. He chose to allow this business to do the work on his vehicle, because when he went to get an estimate, the facility was clean and organized.
Category: Collision
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Alyshah S. on 10/03/2017
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Alyshah said the business always does a good job.
Category: Collision
Service Date: 09/22/2017
Review Created: 10/03/2017
This review was collected via phone interview by Customer Research Inc.
Lance T. on 09/23/2017
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Lance said the personnel he dealt with during his visit to this business were extremely friendly. They got the work completed on time.
Category: Collision
Service Date: 09/15/2017
Review Created: 09/23/2017
This review was collected via phone interview by Customer Research Inc.
Camille M. on 09/23/2017
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Camille said the service was mostly good.
Category: Collision
Service Date: 09/14/2017
Review Created: 09/23/2017
This review was collected via phone interview by Customer Research Inc.
Gibson L. on 09/23/2017
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Gibson said the communication was nice and he was kept updated.
Category: Collision
Service Date: 09/15/2017
Review Created: 09/23/2017
This review was collected via phone interview by Customer Research Inc.
Stephany W. on 09/20/2017
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Stephany said she is a repeat customer of this business. They do nice work and are good to work with.
Category: Collision
Service Date: 09/07/2017
Review Created: 09/20/2017
This review was collected via phone interview by Customer Research Inc.
Jennifer E. on 09/20/2017
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Jennifer said everything was awesome at the business. The staff was top notch, they took care of everything for her and they made it effortless.
Category: Collision
Service Date: 09/08/2017
Review Created: 09/20/2017
This review was collected via phone interview by Customer Research Inc.
Cristobal T. on 09/16/2017
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Cristobal said they were great. They were polite and accommodating. They worked with his schedule and let him drop the vehicle off early. They helped with the rental vehicle.
Category: Collision
Service Date: 08/31/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Gregory S. on 09/16/2017
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Gregory said the business was on time and everything went well. They even washed his vehicle.
Category: Collision
Service Date: 09/11/2017
Review Created: 09/16/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 253 in total