Gilman Autobody


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

168 Reviews

99% Would Recommend
Latest Review 5 months ago
Marc K. on 08/04/2017
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Marc said this business was very professional and they kept him informed. He chose this facility due to the cleanliness and the professionalism of the employees.
Category: Collision
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Margery G. on 08/01/2017
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Margery said the service was great and went beyond her expectations. Her vehicle was ready earlier than promised.
Category: Collision
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Paulette A. on 04/24/2017
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Paulette said this business provided great customer service. Everyone was nice to work with.
Category: Collision
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Jack P. on 03/21/2017
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Jack said he has prior experience with this business. The quality of work is good and the staff is very friendly.
Category: Collision
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
Jim M. on 03/09/2017
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Jim said the employees at the front desk kept him updated. They were great.
Category: Collision
Review Created: 03/09/2017
This review was collected via phone interview by Customer Research Inc.
Bernard T. on 02/27/2017
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Bernard said their hospitality was great and he felt welcomed. They paid a great amount of attention to detail and they were fair and only did what was needed. They were able to finish the repair in a timely manner.
Category: Collision
Review Created: 02/27/2017
This review was collected via phone interview by Customer Research Inc.
Satyajit R. on 01/24/2017
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Satyajit said they were very helpful and prompt. They explained the situation and they were helpful with the insurance company.
Category: Collision
Review Created: 01/24/2017
This review was collected via phone interview by Customer Research Inc.
Dan R. on 01/14/2017
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Dan said this business had the most exceptional customer service.
Category: Collision
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
Laura H. on 10/22/2016
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Laura said the business provided amazing service.
Category: Collision
Review Created: 10/22/2016
This review was collected via phone interview by Customer Research Inc.
Jason M. on 09/01/2016
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Jason said the vehicle was delayed by one week because of parts. They communicated really well at this business. They kept him updated during the repair. The customer service was really good. They were very kind. It was a positive experience.
Category: Collision
Review Created: 09/01/2016
This review was collected via phone interview by Customer Research Inc.
Berkeley D. on 08/03/2016
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Spoke with Russ. He said he had no issues with the business. He said the repairs were done in a timely manner and they did a good job.
Category: Collision
Review Created: 08/03/2016
This review was collected via phone interview by Customer Research Inc.
Mike C. on 08/01/2016
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Mike said he appreciates the hard work performed by this business. The service was good. There was an issue with the rental but not the fault of this business.
Category: Collision
Review Created: 08/01/2016
This review was collected via phone interview by Customer Research Inc.
Louis D. on 07/30/2016
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Spoke with Jody. She said the service was very good.
Category: Collision
Review Created: 07/30/2016
This review was collected via phone interview by Customer Research Inc.
Ali D. on 07/23/2016
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Ali said the service was great. The employees were fast, courteous, communicated well and she liked working with them.
Category: Collision
Review Created: 07/23/2016
This review was collected via phone interview by Customer Research Inc.
Marianne S. on 05/26/2016
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Marianne said the repairs this business did look good, but when she came to pick her vehicle up there was bird poop on several areas of the vehicle, and the driver side floor was dirty as well. After spending $12,000 on repairs she expected a clean and detailed vehicle which is usually what is supposed to be done. There was no promise date on her vehicle and the dealership the vehicle was taken to caused a lot of the delays so this business is not at fault.
Category: Collision
Review Created: 05/26/2016
This review was collected via phone interview by Customer Research Inc.
Tara B. on 05/25/2016
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Tara said this business was professional, organized and communicated well. This business was recommended by her insurance company and the dealership. She was very pleased with her experience.
Category: Collision
Review Created: 05/25/2016
This review was collected via phone interview by Customer Research Inc.
Jon T. on 04/14/2016
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Jon said the staff at the business is good.
Category: Collision
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Saeed K. on 03/04/2016
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Saeed said everything was satisfactory. It ended up being about seven days longer and the reason for the delay was due to getting parts. This business has very nice people.
Category: Collision
Review Created: 03/04/2016
This review was collected via phone interview by Customer Research Inc.
Amanda P. on 11/12/2015
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Amanda said the quality of work was done in an extremely great and timely manner.
Category: Collision
Review Created: 11/12/2015
This review was collected via phone interview by Customer Research Inc.
Ivonne M. on 10/13/2015
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Ivonne said this business did a really good job. They were great and the ladies at the front desk were great as well. They waited with her to pick up the vehicle when the facility was closing. The vehicle was done on time.
Category: Collision
Review Created: 10/13/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 168 in total