Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1887 Reviews

97% Would Recommend
Latest Review 29 days ago

Reviews


BS
BARRY S.
Seattle, WA
Ford Ranger XLT Supercab 125.4" WB 4WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Great paint match and finish. And that's what it's all about. (Entered by customer via UpdatePlus)

AM
Ashley M.
Everett, WA
Subaru Forester
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/17/2018
Connor never sent his estimate to the at-fault insurance company, but instead photos of my car were sent which allowed the at-fault insurance company to submit their own estimate..... pretty backwards business if you ask me (Entered by customer via UpdatePlus)

JR
JEFFREY R.
Seattle, WA
Pontiac G6 GT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2017
They did a good job.

L
LEE.KYMBERLY LEE,JAIME
Ford F-150 FX4 SuperCrew 157" WB 4WD
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/21/2017
I have a larger pickup and I feel the shop is more suited for smaller vehicles.

MF
MIGUEL F.
Zillah, WA
Mazda CX-9 Touring AWD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2017
They just had good service.

BK
BRANDON K.
Seattle, WA
Ford Fusion Hybrid FWD
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/14/2017
This is my second time using fix auto, the first time I had the same exact issue that I had this time with the rear fog lamp not being fitted correctly to the bumper. the first time the bumper was not replace and this time it was, however I still had the issue with the fog lamp. When I asked the shop they said that there is nothing they can do about it. I got the feeling they could try to fix it but it was going to cost me more money.

LJ
LEILANI J.
Bellevue, WA
Lexus RX 300 Luxury 4WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017
They were on time, kept me informed, and did a good job with the repairs.

JR
JESSICA R.
Seattle, WA
Subaru XV Crosstrek Premium Automatic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017
You guys did your job quickly and well.

SW
SHARON W.
Seattle, WA
BMW 3 Series 325i RWD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017
They went above and beyond. My car was awesome. They cleaned my car. The people at the front desk were awesome.

S
SHAKIRZIANOV.OLESIA KALASHNIK,ANTON
Toyota Corolla L Automatic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2017
Good service and repair

Z
ZAUGG.LAURA C ZAUGG,ERIK D
Honda Pilot EX-L 4WD
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017
The quality of work.

LE
LETICIA E.
Seattle, WA
Honda CR-V EX
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/29/2017
The customer service was abysmal

K
KIMSEY.KATHLEEN E KIMSEY,TYLER M
Mercedes-Benz C-Class C300 Sport 4MATIC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017
The communication.

TD
THAIBINH D.
Seattle, WA
Hyundai Elantra GT Automatic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2017
Good customer service. They were very responsive. It was a good experience.

BV
Brenda V.
Seattle, WA
Toyota Avalon Limited
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2017
The work they do and their communication.

PY
Phillip Y.
Seattle, WA
GMC Terrain SLT1 AWD
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/01/2017
You guys don't release a car until its paid for, you don't take personal checks.

MR
MATTHEW R.
Seattle, WA
Jaguar F-TYPE
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/28/2017
A 3 day repair became a 27 day repair.

LW
Lauren W.
Seattle, WA
Nissan Altima S w/Continuously Variable Transmission
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2017
Good customer service.

JC
JANICE C.
Seattle, WA
Lincoln Town Car Signature L (Fleet)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2017
It was a great job! The young lady (gina?) in the front office was very professional and had great communication skills. Her customer service was absolutely amazing, when she handled my case I was very impressed. She did her job and did it very well. When I went to pick up my car it was detailed, it was a wonderful sight to see the car clean. It made my day and my month.

JB
Jamal B.
Seattle, WA
Hyundai Accent GLS Automatic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017
Finished on time and kept me loop.

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