Carstar Collision Specialties 2

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

135 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


RB
Roland B.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2016 Category: Collision
Roland said the business did a good job and they kept him informed. His vehicle was not ready when promised due to the insurance company. He is unsure how long the vehicle was delayed. He chose this facility because of the review he read online. He stated the review was right, this is a great business.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Washington
Verified
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10/17/2016 Category: Collision
Steve said the employees were friendly and courteous.
This review was collected via phone interview by Customer Research Inc.

AS
Amir S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2016 Category: Collision
Amir said everything with this business went smoothly. He was really happy with them.
This review was collected via phone interview by Customer Research Inc.

SS
Susan S.
Washington
Verified
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10/13/2016 Category: Collision
Susan said the business was very efficient and they did a great job.
This review was collected via phone interview by Customer Research Inc.

CR
Curtis R.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Collision
Curtis said the staff at this business was very responsive and kept him well informed during his service.
This review was collected via phone interview by Customer Research Inc.

SD
Scott D.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Collision
Scott said the service was easy.
This review was collected via phone interview by Customer Research Inc.

MH
Michaela H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2016 Category: Collision
Michaela said the employees were very helpful, nice and did a good job.
This review was collected via phone interview by Customer Research Inc.

MR
Mary R.
Washington
Verified
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08/06/2016 Category: Collision
Mary said the staff was nice and helpful. She was kept well informed. The staff really cared. Her vehicle was ready a day earlier.
This review was collected via phone interview by Customer Research Inc.

MW
Melanie W.
Washington
Verified
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08/05/2016 Category: Collision
Melanie said this business was great to deal with.
This review was collected via phone interview by Customer Research Inc.

JJ
Jake J.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016 Category: Collision
Jake said they did a great job cleaning his vehicle. He thought that was over the top.
This review was collected via phone interview by Customer Research Inc.

NY
Noryang Y.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2016 Category: Collision
Noryang said this business was good.
This review was collected via phone interview by Customer Research Inc.

LL
Larisa L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016 Category: Collision
Larisa said the business provides excellent service. The work was done well and she had no problems. She has used them before and they did such a good job then, that she trusted them to do it again and they did.
This review was collected via phone interview by Customer Research Inc.

AD
Anuragkumar D.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016 Category: Collision
Anuragkumar said the service at this business was good. He did not have to worry about anything and this facility did everything for him. He was somewhat kept informed throughout the experience. There were some issues with the insurance company that they had to work out. He thinks the estimator did an okay job. They did all they could with the knowledge they had. Their communication was okay. He received regular emails about the service and was alerted when his vehicle was ready. He saw their ratings on one of the websites. This particular location was really highly rated.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Washington
Verified
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01/21/2016 Category: Collision
Michael said this business got the job done quickly and they were efficient.
This review was collected via phone interview by Customer Research Inc.

BD
Burke D.
Washington
Verified
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01/18/2016 Category: Collision
Spoke with Burke's son. He said he chose the facility because they were able to schedule him in promptly.
This review was collected via phone interview by Customer Research Inc.

GZ
Gang Z.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2016 Category: Collision
Gang said he was very satisfied with the service at this business. They were flexible with their schedule and he found them to have done a great job. They were pretty good with sticking to their quote. He said he felt like he was treated well.
This review was collected via phone interview by Customer Research Inc.

DD
Daniel D.
Washington
Verified
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01/13/2016 Category: Collision
Daniel said this business did a quick job. They added an extra part that his vehicle was missing. Everyone was friendly and the work was done on time.
This review was collected via phone interview by Customer Research Inc.

CA
Charles A.
Washington
Verified
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12/24/2015 Category: Collision
Charles said this business worked hard to get his vehicle back on time. They knew he only had a limited amount of time to have his rental vehicle. The vehicle was completed before the estimated time of completion.
This review was collected via phone interview by Customer Research Inc.

JT
Jody T.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2015 Category: Collision
Jody said this business provided good service and they were very accommodating. There was a small bubble spot in the paint. There was a delay due to the parts.
This review was collected via phone interview by Customer Research Inc.

MH
Mychel H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2015 Category: Collision
Mychel said they were the best because they fixed her vehicle better than how it was before. She was 100 percent satisfied with the way she was treated.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 135 in total