ReScore Reviews™ (1)
recommend them to others!
Cartenders is the only place I take my car for service.
FRIENDLY,GREAT SERVICE, SECOND TO NONE PERFORMANCE.
Unfortunately he is no longer there but the establishment continues to function under his company name. The mechanics and the present owners apparently do not ever test drive their work and have become parts changers. They keep changing parts till they find the fix for your cars ailment and problem. After some 20 years I would not recommend nor will I ever go back there.
My vehicle left worse than when it came in and I had to take it to Tore Kingdom to be fixed. The employees actually the owner can not operate a tire balancing machine.
It is a shame what has happened to this “great shop” today and the attitude of the partner. By Cartenders stay away unless you want to be dissatisfied as a customer
To whom it may concern,
The vehicle was test driven after the repairs were completed. These repairs were requested by the owner of the vehicle . The customer felt a vibration at speeds greater than 45mph after they left with the vehicle. We did not drive the vehicle over that speed during the test drive so we never felt it. The vibration according to the customer was not there before the repairs.
We offered to look at it due to his concern but he quickly ran out of patience and started cussing. He said he'd never come back again but wouldn't let us take a look to see what happened. We called him after he left and offered for him to take the vehicle to Tire Kingdom since they had just aligned the vehicle after the repairswe performed. They found a front wheel out of balance. We paid for the service and the concern was resolved. We know things happen as we are human but we do our very hardest to take care of our customers and be timely. Patience and kindness would be appreciated. As per the parts changer comment we did not recommend these repairs. the customer called for an estimate and then made an appointment.
As anyone can see from our reviews, we have greatly improved since taking over from the old owner and we have excellent service technicians who are on top of their game when it comes to repairs. we go over and above when it comes to taking care of our customers, both new and long term.were sorry that after all the years of coming to our establishment, a simple wheel balance would change your mind about our place after all we do to do the right thing for all.chris wolser
Chris and Angel are great!