Carwell Automotive Inc


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

49 Reviews

96% Would Recommend
Latest Review 3 months ago

P L. on 08/16/2017
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"Damaged my vehicle on purpose"
This shop purposefully damaged the steering system under the guise of diagnostics. I took the car to two other mechanics, who were shocked. They did not admit it.
Service Date: 08/16/2017
Review Created: 08/16/2017 07:58 PM
Eston L. on 08/01/2017
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"Excellent Customer Service"
I can't say enough nice things about Jeff and his team. The quality of work is very high and you get the personal service you can't find at other shops. I would highly recommend him for any automotive issues in Clayton or this part of Johnston County
Service Date: 08/01/2017
Review Created: 08/01/2017 10:36 PM
EVELYN C. on 06/27/2016
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"My 20 year old car"
I am very happy with the work that was done on it. The car is driving smoothly and haven't seen any oil leaks. I did ask that the right rear passenger light be looked at as there was a short or something and that was not done. It is still out. Now I have to shell out more money after paying $1080 to have this looked at.
Vehicle: Toyota Camry
Service Date: 05/31/2016
Review Created: 06/27/2016 07:36 AM
JERRY M. on 05/23/2016
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"Jeff care about his customers"
Awesome place to do business
Vehicle: Chevrolet Silverado
Service Date: 04/22/2016
Review Created: 05/23/2016 11:00 AM
Mark S. on 05/23/2016
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Mark said the business did a good job.
Vehicle: Ford Expedition EL
Category: Service
Service Date: 04/12/2016
Review Created: 05/23/2016
This review was collected via phone interview by Customer Research Inc.
Mikel T. on 05/21/2016
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Mikel said Jeff is a good mechanic at the business.
Vehicle: Ford Explorer
Category: Service
Service Date: 05/17/2016
Review Created: 05/21/2016
This review was collected via phone interview by Customer Research Inc.
Hilary F. on 05/20/2016
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Hilary said this business went out of their way to find the correct part for her. They did everything in a timely manner and they were very negotiable.
Vehicle: Fiat 500
Category: Service
Service Date: 05/16/2016
Review Created: 05/20/2016
This review was collected via phone interview by Customer Research Inc.
Chris S. on 05/19/2016
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Chris said the business was very attentive and kept him informed during the service. They called him and he never had to call them.
Vehicle: Chrysler Town
Category: Service
Service Date: 05/16/2016
Review Created: 05/19/2016
This review was collected via phone interview by Customer Research Inc.
Emma Jean H. on 05/18/2016
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Emma said this business did the work on time, they did what they said they were going to do and they got close to the price they quoted her.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 04/26/2016
Review Created: 05/18/2016
This review was collected via phone interview by Customer Research Inc.
Chris G. on 05/14/2016
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Chris said she always has a good experience using this business and they are wonderful. They are thorough, do a great job, and their prices are very fair.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/29/2016
Review Created: 05/14/2016
This review was collected via phone interview by Customer Research Inc.
Tim V. on 05/12/2016
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Tim said he has used the business for years. They are always honest and trustworthy.
Vehicle: Cadillac CTS
Category: Service
Service Date: 05/10/2016
Review Created: 05/12/2016
This review was collected via phone interview by Customer Research Inc.
Ray T. on 05/07/2016
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Ray said he went in to the business for an oil change. When he got the vehicle back, the drivers' side window had been knocked out and replaced with a used one. Also when putting the window in, the business scratched up the side of the side of the vehicle.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 05/04/2016
Review Created: 05/07/2016
This review was collected via phone interview by Customer Research Inc.
Jeff C., president at Carwell Automotive Inc responded on 05/10/2016

In responce Ray it was the passenger window that got broken when a rock hit the window when the landscaper was weed eating and we made every effort to replace the window and the outside of the tahoe only had a little scratch and that may have been there before not sure, We also replaced an inside door trim that was broken and knocked off $175.00 OFF your bill for the running issue as well to try to make it right for you even though it cleary states in our and most everyone elses policy that we are not responsible for any damage to your vehicle while the vehicle is here but we strive to keep our customers HAPPY and do all we can to keep them that way, We are very sorry this happened and it was not intensions for the broken window but we did our best to make it right.

RICHARD AND ERICA W. on 05/06/2016
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"Inspection "
Got me right in Great service
Vehicle: Nissan Xterra
Service Date: 05/05/2016
Review Created: 05/06/2016 08:57 AM
Kevin C. on 05/06/2016
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Kevin said the business provided great service.
Vehicle: Chevrolet Cab
Category: Service
Service Date: 04/22/2016
Review Created: 05/06/2016
This review was collected via phone interview by Customer Research Inc.
Mark B. on 05/04/2016
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Mark said they were able to repair his vehicle at this business. There was no other businesses around that could. The prices are reasonable at this business.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 04/29/2016
Review Created: 05/04/2016
This review was collected via phone interview by Customer Research Inc.
JERRY M. on 04/28/2016
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"Jeff takes pride in his work and go out of the way to make his customer feel at easy."
I have been a customer for over six years and have never had a problems. Thanks!!
Vehicle: Chevrolet Silverado
Service Date: 04/18/2016
Review Created: 04/28/2016 04:46 AM
Sam J. on 04/23/2016
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Sam said they have done everything he asks of them, at a fair price.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 04/01/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Carlos T. on 04/23/2016
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Carlos said the business always services and repairs his vehicle correctly the first time. He would recommend them.
Vehicle: Honda Civic
Category: Service
Service Date: 04/11/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Anthony S. on 04/23/2016
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Spoke with Brandon. He said the business did a good job.
Vehicle: Saab 9-3
Category: Service
Service Date: 03/21/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Richard And Erica W. on 04/23/2016
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Richard said he has used this business since 2000. Jeff is always great, and treats him well. He has 7 vehicles serviced by the business.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/22/2016
Review Created: 04/23/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 49 in total