Reviews
EH
ELIJAH H.
Castle Rock, CO
Toyota Highlander
Verified Customer
Quick Service
The shop was able to get our vehicle in quickly and were very helpful. No pressure to do unnecessary maintenance. I will be going back
Recommended
RB
RENEE B.
Elizabeth, CO
BMW X3
Verified Customer
Price and staff.
First time there and was pleased on all accounts. So relieved to find a new mechanic that is fair and honest.
Recommended
Tim M. from Castle Rock Imports responded on 07/26/2021
Thank you for allowing us to service your vehicle.
Regards,
Tim
GT
GEROME T.
Larkspur, CO
Toyota Sequoia
Verified Customer
Great service
Alway receive great service!
Recommended
Tim M. from Castle Rock Imports responded on 07/26/2021
Thank you.
Regards,
Tim
SO
SERGIO O.
Toyota Tacoma
Verified Customer
Phenomenal, end of story.
Skip the dealerships and chains, this is the spot if you want a trustworthy, honest, thoughtful and effective fix to any of your problems. These guys know what they’re doing. I felt comfortable, heard, and taken care of from the moment I called and made an appointment, to walking in the door, to picking up my truck. I won’t be going ANYWHERE else from here on out.
Recommended
Tim M. from Castle Rock Imports responded on 07/26/2021
Thank you for your very kind words.
Tim
RC
RICK C.
Larkspur, CO
Audi A6
Verified Customer
They are great mechanics and I recommend them to any one.
Great place for Audi maintenance.
Recommended
Tim M. from Castle Rock Imports responded on 07/26/2021
Thank you! It is always a pleasure serving your vehicle.
Tim
VG
VLAD G.
Castle Rock, CO
Volvo XC90
Verified Customer
Expertise and honesty
Very knowledgeable staff. Unfortunately my car’s problem was unable to be replicated but it’s plain to see after one appointment that the guys know what they are doing and will answer the same questions they probably hear every day without making you feel uneducated for asking. I can’t recommend them highly enough and feel fortunate to have found them.
Recommended
Tim M. from Castle Rock Imports responded on 07/26/2021
We are glad you found us too!
Thank you,
Tim
AL
ANNA L.
Castle Rock, CO
Toyota Highlander
Verified Customer
Trustworthy
My only go to when we need any auto or tire service. They are honest, reliable, fairly priced & just great owners/operators. They won't sell you a bill of goods or perform any service that isn't necessary which I really appreciate, especially as a woman going into an auto business of which I know only the basics. I recommend them to all our friends and family.
Recommended
Tim M. from Castle Rock Imports responded on 07/26/2021
I thank you and Morgan thanks you!!!!!
MB
MICHAEL B.
Monument, CO
Volvo S40
Verified Customer
Very professional
Detailed and precise estimate of services performed, very thorough yet quick service.
Recommended
Tim M. from Castle Rock Imports responded on 07/26/2021
Thank you,
Tim
GI
GLENN I.
Englewood, CO
Nissan Rogue
Verified Customer
Help with out of towners
I have some visitors from out of town that needed help with their car. As usual They did a fantastic job.
Recommended
JI
JEANNIE I.
Castle Rock, CO
Honda Civic Coupe
Verified Customer
Exceeds expectations
I moved to Castle Rock a year ago and have come to be very thankful for this business. The repairs I've had done were done well and at a reasonable price. They've been able and willing to spend time answering many questions I've had about my vehicles, and I have learned that I can confidently rely on their recommendations. It's pretty exciting to be able to say that about an auto repair shop!
Recommended
Tim M. from Castle Rock Imports responded on 07/26/2021
Wow!!!
These words mean so much to us!!!! We strive to be the best.
Sincerely,
Tim
HV
HUMPHREY V.
Mercedes-Benz E350
Verified Customer
Great location with great customer service.
Castle Rock Imports is independently owned and operated and has a great reputation of providing great and fair automotive repair and services to imported vehicles. I came to this shop for repair to my Mercedes timing belt and pulley defect and they were able to remedy the issue the same day. Joshua, who I dealt with, was awesome and great providing superior customer service and updates to the progress of the repair. If you are an owner of an import and nearby, I highly recommend having your vehicle service here.
Recommended
Tim M. from Castle Rock Imports responded on 07/26/2021
I'm glad that we repaired your vehicle and thank for bringing your vehicle to us.
Yes, Josh is awesome!!!
Regards,
Tim
CJ
CATHERINE J.
Castle Rock, CO
Honda CR-V
Verified Customer
So helpful!!!
I woke up to a dead car. Got zero help from the dealership. To my great fortune Castle Rock Imports came to the rescue. They ran a diagnostic, gave me an honest opinion and listened to my tale of frustration! Friendly, helpful, patient and honest. Take your car there!!!
Recommended
Verified Customer
Larkspur, CO
Lexus RX 350
Verified Customer
Fabulous service at a fair price!
Tim, Josh and shop greater, Morgan, were fun to meet. My car was serviced in a timely manner with a friendly expert explanation of fees. I will most definitely be back again.
Recommended
RH
ROBERT H.
Castle Rock, CO
Mercedes-Benz CLA
Verified Customer
Very helpful and informative.
Fast service.
Information provided for future service intervals.
Excellent service.
Information provided for future service intervals.
Excellent service.
Recommended
Tim M. from Castle Rock Imports responded on 07/26/2021
Thank you for trusting us!!!!!
Tim
Verified Customer
Castle Rock, CO
BMW X3
Verified Customer
Expertise and Customer Service
Both Josh and Tim took the time to get to know me, my car, and my repair needs. Did great work on my X3, and even helped with recommendations for future car considerations with the same level of performance, with higher quality and lower repair bills. Putting the customer first. A great shop! Wish I had gone there a long time ago!
Recommended
Tim M. from Castle Rock Imports responded on 07/21/2021
Thank you for your kind words.
tim
Displaying Review 1 - 15 of 657 in total