Castle Rock Imports

I have had several cars serviced at Castle Rock Imports and have received excellent customer service. Every service is done as said and all my cars have run great. I drive 40,000 miles a year so I have my car serviced routinely during the year.

Tom said this business did what they said they were going to do and everything worked out good. Tim and Josh were very accommodating. They're always able to get all his vehicles in when he needs service and he really appreciates what they have done for him.

Pat said the service was excellent.

Their work is guaranteed and always has been excellent. You want cheap & shoddy workmanship? Go somewhere else. You'll always get a fair price for their excellent repairs.

Tim and Josh are great to work with

Bruce said the staff did a good job.

John said that they were real open about everything and they did a good job. It took a little longer, but it's ok.

Outstanding customer service. Highest level of integrity.

Can't say enough POSITIVE things about the gang at Castle Rock Imports! Efficient service with no un-necessary "add-on" work and always great customer service from Tim & Josh in front!

This is the best mechanic I have ever had! Truly a pleasure to work with each time that I bring my car in for service. Amazing!!

Do good work and always helpful.

They are the best! No complaints.

The techs are super knowledgable and transparent! They help you every step of the way! I wouldnt take my vehicle anywhere else!

Different vehicles, different times over the years, but always the same good service!

The very best in town! Castle Rock Imports does an amazing job they’re always so courteous and professional and they look out for their customers. It’s so nice to work with such honest people and I love giving their name to my friends when they need the best service on their cars!

Well you accept the fact that an older car will eventually need those really ugly repairs, but for a 2001 B5 S4, replacing the heater core isn't even questioned. However you really need someone that's done this complex operation before, since you have to remove the entire dashboard. Well the CRI folks have done it a lot and the "perfect" end results I got back reflect that. Thanks again Tim, Josh, and the whole CRI team!

We have used Castle Rock Imports for the service of our two Hondas and our Lexus. They have always given us great service and do not try to sell unnecessary services. When our Lexus needed more work than it was worth, Tim recommend we get rid of the car rather than waste the money. The only time we were not satisfied, it was not with CRI but with a subcontractor and Tim kept returning it until they corrected the issue.

Wouldn't take our vehicles anywhere else.

I am never without a smile when I go to Castle Rock Imports. The service starts with a warm welcome, efficiency reigns, and the quality of the work is excellent. My Lexus and I drive away knowing we have been well served.

Kim said she's used their services for a long time and she trusts them.