Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

275 Reviews

99% Would Recommend
Latest Review 26 days ago

Reviews


DW
DAVE W.
Prattville, AL
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Great service
I tried to have the problem with the truck fixed at a dealership, and after three months of dealing with them, they still hadn’t fixed it. Central Alabama Auto had it fixed in a day and a half, and kept me apprised of the progress all along. Very friendly and great service!

DJ
Daniel J.
Prattville, AL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Daniel said they got him in and out pretty quick.
This review was collected via phone interview by Customer Research Inc.

MN
Mike N.
Millbrook, AL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Mike said the business did a great job and in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MV
Mike V.
Prattville, AL
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Mike said the business is honest and completes the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RB
ROD B.
Marbury, AL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Excellent customer service. Great work
Central Alabama Automotive is the place to take your diesel. They are courteous and knowledgeable. Jeremy diagnosed my problem immediately and recommended an economical solution. Work was done professionally as expected. Invoice price sent by email was the final price. No surprises. Great shop and recommend enthusiastically.

CT
CHARLES T.
Prattville, AL
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018
Best repair shop in town
Friendly, fast, and they know what they're doing. I will be back

JT
Jason T.
Montgomery, AL
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Jason said the employees did the work well and at a decent price.
This review was collected via phone interview by Customer Research Inc.

CJ
CASEY J.
Prattville, AL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Quick and helpful
Great communication, let me know my initial issue was bigger than I realized. Still managed to get my repair completed in a decent frame of time. Price for parts and labor were fair. Recommended.

LH
Lula H.
Prattville, AL
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Lula said he stands behind his work and he's never too busy to stop and ask her how her vehicle is doing. She has even recommended him to some of her family too.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Millbrook, AL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Tim said the service was timely.
This review was collected via phone interview by Customer Research Inc.

JF
JANET F.
Montgomery, AL
Mazda CX-7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Great service close to home!
I was referred to Central Alabama Auto by a coworker who said that Jeremy did very good work. So, I gave them a call and spoke with Chris, who was very busy but never delivered anything less than excellent customer service to me while handling her busy day. She took all my information over the phone and told me to come in at my convenience. I took my car the next day and didn't have to wait long at all. Chris and the service team were very helpful and friendly. They took care of my repair needs in a timely manner; I picked my car up the following day and I was totally satisfied with their work. I have no reservations about taking my car for future service with them or even recommending others to use them for their service needs. They saved me a trip to Mazda in Pelham Alabama as well as provided reasonable prices for their great work. Great job Central Alabama Auto and thanks again!

AW
ADAM W.
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Customer Service
Jeremy and his guys are very professional and do excellent work. They do everything they can to give you a great job at a great price. I take everything to him from diesels to gas burners and he gets the job done! Chris is super nice and easy to work with as well. Good all around shop.

JL
JACOB L.
Prattville, AL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2018
Good service!
Great service and relatively quick so be around the holidays!

DD
Doug D.
Prattville, AL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Trustworthy
The mechanics do not try and up sell you on products or services. If it is not needed, they won’t do it. I brought my Honda infor and oil change and noises in my brakes. I thought for sure it was needing brakes. But, the mechanic noted it was not necessary and the noise may have been dirt. It would have been easy for them to replace and I would have been none the wiser. Jeremy and his crew are the best and the prices are very competitive.

TB
TARVIS B.
Hayneville, AL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018
Excellent service
Great customer service. Very knowledgeable and stand behind their work.

WR
Weston R.
Deatsville, AL
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
Weston said the business's communication and estimated time for completion was a bit aggravating.
This review was collected via phone interview by Customer Research Inc.

CB
Carl B.
Prattville, AL
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Carl said the customer service was great.
This review was collected via phone interview by Customer Research Inc.

CM
Cliff M.
Prattville, AL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Cliff said the business had great customer service, he likes going to this business.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
Prattville, AL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
John said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

WO
William O.
Prattville, AL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
William said they were good to deal with.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 275 in total