I had a 12/8/22 Aat 4:15pm on 11th Ave location. I arrived and waited for 30 minutes, after not receiving an update on a delay I asked reception about how much longer. I was told that they needed to speak to the dentist. I waited 5 more minutes to find out the dentist would need another 15 minutes.
1 hour delays do not just occur, they occur throughout the day. A phone call notifying me that the doctor is running late would have been better appreciated.
Especially because I saw the front staff berate a seperate medical patient for being "too late" to his appointment while I was waiting.
I asked for a new appointment and they could not accommodate me until January 2023.
This place is terrible!! Poor front staff. Poor customer service. I can tell they are short staffed on dental hygienists.
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1 hour delays do not just occur, they occur throughout the day. A phone call notifying me that the doctor is running late would have been better appreciated.
Especially because I saw the front staff berate a seperate medical patient for being "too late" to his appointment while I was waiting.
I asked for a new appointment and they could not accommodate me until January 2023.
This place is terrible!! Poor front staff. Poor customer service. I can tell they are short staffed on dental hygienists.