Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

208 Reviews

100% Would Recommend
Latest Review over 1 year ago

Reviews


MC
mann c.
Taylors, SC
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/28/2017
dishonest, unprofessional, and try to take advantage of peopl
My SUV won't reverse. I was promised my SUV's transmission will be thoroughly diagnose that goes beyond just reading codes/fluids. Also, SUV was to be looked at first thing in morning, shouldn't take more than 20 minutes, and I was to be notified by 9PM. I can tell you none of this was honored. I had to call at 10am and it wasn't done yet then towards 1pm I finally got an answer. They told me it cost $2500-2800 (cost of the SUV basically) to rebuilt transmission when transmission shop across the street charges $1500. They said the fluid was black/burnt which is a lie because I changed the transmission fluid/filter myself and hasn't been driven more than 20 minutes that includes me driving SUV to them. They ended charging me a diagnose fee of about $50 for half an hour and shop supplies of $5.79 (really?) just to check my fluid which anyone can do. LOL They are a joke...dishonest, unprofessional, and try to take advantage of people. Avoid them. My transmission just needed the snap ring replace why it won't go reverse and not a rebuilt transmission.

JO
JIM O.
Taylors, SC
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2014
No nonsense communication
Did what I asked by when promised at reasonable price...

LE
LESTER E.
Chrysler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2014
Egly Chrysler
You are very kind, friendly & knowledgeable.
You make me "Chuck"le.
Thank you.

JO
JEFF O.
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2014
Honest and Dependable
They are competent, honest, and provide reasonably priced service.

VL
Vern L.
South Carolina
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2014 Category: Service
Vern said they did everything correctly.
This review was collected via phone interview by Customer Research Inc.

BO
Bill O.
South Carolina
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2014 Category: Service
Spoke with Carol. She said the owner of the business is honest and she is very comfortable taking the vehicle to him for service. Her only concern is that he does not always return a call when he says he will.
This review was collected via phone interview by Customer Research Inc.

SP
Sherry P.
South Carolina
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Service
Sherry said they treated her really good. The vehicle was taken care of.
This review was collected via phone interview by Customer Research Inc.

WT
Wendi T.
North Carolina
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2014 Category: Service
Wendi said they were much easier to deal with and did everything in a timely manner. The service was good and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

CC
Craig C.
Pennsylvania
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2014 Category: Service
Craig said he would have liked the business to contact him when the vehicle was ready to pick up.
This review was collected via phone interview by Customer Research Inc.

BM
BAPTIST CHURCH M.
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2014
97 Ford E 350 Short Bus
Chuck and his crew do great work at reasonably prices and usually suggests ways to save money over the long haul!!

MP
Michael P.
Georgia
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2014 Category: Service
Michael said he was very happy with the service he received at this business. They went out of their way to correct an error on his wife's vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Mika M.
Connecticut
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2014 Category: Service
Mika said they did a good job and it was done quickly.
This review was collected via phone interview by Customer Research Inc.

RC
ROBERT C.
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2014
Clear communication and high quality work
My daughter waited until she drove down here from the North, in order to get such quality service.

DW
DAVID W.
Taylors, SC
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2014
Brake work
Thank you for your help and prompt response with the brake work. I really appreciated your help and consideration. They have always been willing to help me and meeting my mechanical needs. They have a great knowledge on the work that is needed.
Thank you again for helping me so promptly.
Dave

PM
Prascilla M.
South Carolina
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2014 Category: Service
Prascilla said the personnel were very personable at this business, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

LS
LISA S.
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2014
Great service
Always am confident of services rendered @ C.A., plus I always meet nice folk in the waiting room! :)

ZF
ZACH F.
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2014
An Oil Change
Thanks Certified Automotive for doing the job quickly and efficiently! They also found leaks and informed us of the time and cost involved. We are thankful for how you keep our cars running for us!

JI
Jarvis I.
Georgia
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2014 Category: Service
Jarvis said the owner assisted him and was very helpful. He was great. He provided great information about the vehicle and they did not charge too much for the work performed. He was not trying to cheat him.
This review was collected via phone interview by Customer Research Inc.

SR
Susie R.
South Carolina
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2014 Category: Service
Susie said before she came in she spoke with them over the phone. They communicated up front they wanted to make sure she was taken care of. She stated she felt really at ease. The cost was half of what the dealership quoted. She plans to take her other vehicle in this weekend. After arriving at the business the setup in the waiting room made it clear they were Christians, which she said made her feel a lot better.
This review was collected via phone interview by Customer Research Inc.

CE
Chris E.
South Carolina
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2014 Category: Service
Chris said he has been going to this business for years and has never had a problem.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 208 in total