Certified Automotive


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

208 Reviews

100% Would Recommend
Latest Review 9 months ago

mann c. on 01/28/2017
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"dishonest, unprofessional, and try to take advantage of peopl"
My SUV won't reverse. I was promised my SUV's transmission will be thoroughly diagnose that goes beyond just reading codes/fluids. Also, SUV was to be looked at first thing in morning, shouldn't take more than 20 minutes, and I was to be notified by 9PM. I can tell you none of this was honored. I had to call at 10am and it wasn't done yet then towards 1pm I finally got an answer. They told me it cost $2500-2800 (cost of the SUV basically) to rebuilt transmission when transmission shop across the street charges $1500. They said the fluid was black/burnt which is a lie because I changed the transmission fluid/filter myself and hasn't been driven more than 20 minutes that includes me driving SUV to them. They ended charging me a diagnose fee of about $50 for half an hour and shop supplies of $5.79 (really?) just to check my fluid which anyone can do. LOL They are a joke...dishonest, unprofessional, and try to take advantage of people. Avoid them. My transmission just needed the snap ring replace why it won't go reverse and not a rebuilt transmission.
Service Date: 01/19/2017
Review Created: 01/28/2017 07:27 AM
JIM O. on 04/02/2014
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"No nonsense communication"
Did what I asked by when promised at reasonable price...
Vehicle: Chevrolet S10 Pickup
Service Date: 03/31/2014
Review Created: 04/02/2014 05:54 PM
LESTER E. on 03/29/2014
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"Egly Chrysler"
You are very kind, friendly & knowledgeable.
You make me "Chuck"le.
Thank you.
Vehicle: Chrysler
Service Date: 03/19/2014
Review Created: 03/29/2014 11:49 AM
JEFF O. on 03/29/2014
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"Honest and Dependable"
They are competent, honest, and provide reasonably priced service.
Vehicle: Ford Expedition
Service Date: 03/27/2014
Review Created: 03/29/2014 05:26 AM
Vern L. on 03/29/2014
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Vern said they did everything correctly.
Vehicle: GMC Sonoma
Category: Service
Service Date: 03/27/2014
Review Created: 03/29/2014
This review was collected via phone interview by Customer Research Inc.
Bill O. on 03/27/2014
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Spoke with Carol. She said the owner of the business is honest and she is very comfortable taking the vehicle to him for service. Her only concern is that he does not always return a call when he says he will.
Vehicle: Lexus ES 300
Category: Service
Service Date: 03/25/2014
Review Created: 03/27/2014
This review was collected via phone interview by Customer Research Inc.
Sherry P. on 03/25/2014
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Sherry said they treated her really good. The vehicle was taken care of.
Vehicle: Ford Escort
Category: Service
Service Date: 02/26/2014
Review Created: 03/25/2014
This review was collected via phone interview by Customer Research Inc.
Wendi T. on 03/25/2014
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Wendi said they were much easier to deal with and did everything in a timely manner. The service was good and the price was reasonable.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 02/24/2014
Review Created: 03/25/2014
This review was collected via phone interview by Customer Research Inc.
Craig C. on 03/22/2014
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Craig said he would have liked the business to contact him when the vehicle was ready to pick up.
Vehicle: Honda Odyssey
Category: Service
Service Date: 03/20/2014
Review Created: 03/22/2014
This review was collected via phone interview by Customer Research Inc.
BAPTIST CHURCH M. on 03/19/2014
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"97 Ford E 350 Short Bus"
Chuck and his crew do great work at reasonably prices and usually suggests ways to save money over the long haul!!
Vehicle: Ford RV Cutaway
Service Date: 03/17/2014
Review Created: 03/19/2014 10:25 AM
Michael P. on 03/19/2014
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Michael said he was very happy with the service he received at this business. They went out of their way to correct an error on his wife's vehicle.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/13/2014
Review Created: 03/19/2014
This review was collected via phone interview by Customer Research Inc.
Mika M. on 03/18/2014
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Mika said they did a good job and it was done quickly.
Vehicle: Ford Econoline
Category: Service
Service Date: 03/13/2014
Review Created: 03/18/2014
This review was collected via phone interview by Customer Research Inc.
ROBERT C. on 03/15/2014
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"Clear communication and high quality work"
My daughter waited until she drove down here from the North, in order to get such quality service.
Vehicle: Kia Rio
Service Date: 03/11/2014
Review Created: 03/15/2014 06:01 AM
DAVID W. on 03/09/2014
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"Brake work"
Thank you for your help and prompt response with the brake work. I really appreciated your help and consideration. They have always been willing to help me and meeting my mechanical needs. They have a great knowledge on the work that is needed.
Thank you again for helping me so promptly.
Dave
Vehicle: Chevrolet Lumina
Service Date: 03/06/2014
Review Created: 03/09/2014 06:20 PM
Prascilla M. on 03/08/2014
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Prascilla said the personnel were very personable at this business, and they did a good job.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 03/06/2014
Review Created: 03/08/2014
This review was collected via phone interview by Customer Research Inc.
LISA S. on 03/06/2014
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"Great service"
Always am confident of services rendered @ C.A., plus I always meet nice folk in the waiting room! :)
Vehicle: Subaru Outback
Service Date: 03/05/2014
Review Created: 03/06/2014 04:17 AM
ZACH F. on 03/04/2014
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"An Oil Change"
Thanks Certified Automotive for doing the job quickly and efficiently! They also found leaks and informed us of the time and cost involved. We are thankful for how you keep our cars running for us!
Vehicle: Honda Accord
Service Date: 02/28/2014
Review Created: 03/04/2014 08:15 AM
Jarvis I. on 02/20/2014
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Jarvis said the owner assisted him and was very helpful. He was great. He provided great information about the vehicle and they did not charge too much for the work performed. He was not trying to cheat him.
Vehicle: Honda Civic
Category: Service
Service Date: 02/17/2014
Review Created: 02/20/2014
This review was collected via phone interview by Customer Research Inc.
Susie R. on 02/18/2014
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Susie said before she came in she spoke with them over the phone. They communicated up front they wanted to make sure she was taken care of. She stated she felt really at ease. The cost was half of what the dealership quoted. She plans to take her other vehicle in this weekend. After arriving at the business the setup in the waiting room made it clear they were Christians, which she said made her feel a lot better.
Vehicle: Honda Civic
Category: Service
Service Date: 02/14/2014
Review Created: 02/18/2014
This review was collected via phone interview by Customer Research Inc.
Chris E. on 02/15/2014
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Chris said he has been going to this business for years and has never had a problem.
Vehicle: Mazda MPV
Category: Service
Service Date: 02/07/2014
Review Created: 02/15/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 208 in total