Certified Automotive


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

244 Reviews

98% Would Recommend
96% Business Response
Latest Review 15 days ago
DALE S. on 10/03/2017
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"Oil Change"
I brought my 17-year-old vehicle in for an oil change and they noticed that there was no oil. They asked me to bring it in again after 1000 miles to check the oil level just in case. I like how they actually seemed concerned about my old car.
Vehicle: Ford Mustang
Service Date: 09/15/2017
Review Created: 10/03/2017 08:06 PM
Keith W. at Certified Automotive responded on 10/04/2017

Thanks for the review Dale and yes we are concerned. We like to  help you keep your car in good working order

Lamonte T. on 09/30/2017
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Lamonte said this business always takes good care of him. He hopes they keep up the great work.
Vehicle: GMC Yukon
Category: Service
Service Date: 09/14/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 10/02/2017

Thanks LT we try to make your visit a pleasant one

Joe M. on 09/14/2017
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Joe said the service was very good.
Vehicle: Ford F-150
Category: Service
Service Date: 08/28/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 09/15/2017

Thanks for the good review Joe

Barbara A. on 09/12/2017
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Barbara said she has used this business for years. The service was good.
Vehicle: Oldsmobile Intrigue
Category: Service
Service Date: 09/05/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Marine E. on 09/08/2017
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Marine said she took her vehicle to them to get a smog check done because they had the certificate. There was nothing wrong with her vehicle and she never had any problems with it but they told her there was an issue with a wire and it didn't pass the smog. They wanted to charge her $85 to put her vehicle on the scope and also was trying to get her to get an oil change when it didn't need an oil change. They get her in when she goes to them and they have done good before. However, her vehicle is now acting up on her and she never had any problems with it before she took it to them. She doesn't understand why she is having problems with it now and why it didn't pass smog.
Vehicle: Chrysler 300M
Category: Service
Service Date: 09/01/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 09/13/2017

Marine sorry to here you are not satisfied. I looked up the smog on your Nissan and found that it failed smog for an evaporativeleak which means something in your emissions is not functioning right. t
the reason for the diagnostic test is to find out why it failed smog.
The oil was dark and suggested an koil change due to the oil being dark only. We would like to help you if yoou wil let us.

Tereill H. on 08/29/2017
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Tereill said this business did a good job.
Vehicle: Ford F-150
Category: Service
Service Date: 08/23/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 09/13/2017

Thanks Tereill for the good review

Moises C. on 08/28/2017
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Moises said this business provided good service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/15/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 09/13/2017

thanks Moises 

Kimberly N. on 08/28/2017
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Kimberly said this business was very helpful and he would recommend them.
Vehicle: Acura 3.2TL
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 09/07/2017

Thanks for the good review. We try to please

John H. on 08/28/2017
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John said this business was able to get the work on his vehicle completed a lot faster than they had originally thought. They got the vehicle in on short notice, and the work was completed that same day.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 08/22/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 09/08/2017

Thanks John we try

JOHN L. on 08/26/2017
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"Smog"
All good Truck passed
Vehicle: Ram 2500
Service Date: 08/22/2017
Review Created: 08/26/2017 03:38 PM
Keith W. at Certified Automotive responded on 08/28/2017

Thanks John glad you are happy

Debbie F. on 08/25/2017
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Debbie said she would recommend this business for service.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 08/14/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 09/07/2017

Thanks for your review Debbie 

Jenna H. on 08/25/2017
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Jenna said they were good and efficient. Everything is working fine.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 08/14/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 09/08/2017

Thanks for the good review Jenna

CAROLYN W. on 08/11/2017
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"checked out. "
I would recommend this place to friends & family as I was .
Vehicle: Ford Taurus
Service Date: 08/01/2017
Review Created: 08/11/2017 09:46 AM
Keith W. at Certified Automotive responded on 08/11/2017

Thannks CAROLYN

Jaqueline A. on 08/11/2017
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Jaqueline said the staff was nice.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/17/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 08/24/2017

Thanks Jaqueline we try to please

Oscar D. on 08/11/2017
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Oscar said he really likes this business.
Vehicle: Lincoln
Category: Service
Service Date: 07/11/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 08/24/2017

Thanks Oscar we like you too

Cerissa H. on 07/31/2017
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Cerissa said the staff was pretty fast.
Vehicle: Dodge Magnum
Category: Service
Service Date: 07/21/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 08/07/2017

Thanks Cerissa we try to please

JOSEPH P. on 07/29/2017
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"Very helpful to me"
They are friendly & thorough & do a good job, well worth the money
Vehicle: Chevrolet Avalanche
Service Date: 07/25/2017
Review Created: 07/29/2017 09:04 PM
Keith W. at Certified Automotive responded on 07/31/2017

Thanks for the good review.We appreciate you

Don S. on 07/29/2017
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Don said everything went well but he discovered a vacuum leak on his vehicle and had to go back.
Vehicle: Ford F-150
Category: Service
Service Date: 07/25/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 09/11/2017

Again WE apologize for the vacuum hose left off
Thanks for the good review
We will not let it happen again   THANKS

Don D. on 07/21/2017
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Don said every time he takes his vehicle to this business, they always look for the problem. Whenever he takes his vehicle in for an oil change, they get it done right away. He said he is always happy with the service.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 07/07/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 07/26/2017

Thanks Don We appreciate and value your opinion

Javier B. on 07/20/2017
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Javier said this business has very friendly people and the service was done very fast. They did a good job and he is happy with them.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 07/14/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Keith W. at Certified Automotive responded on 07/26/2017

Thanks Javier we try

Displaying Review 1 - 20 of 244 in total