Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

339 Reviews

98% Would Recommend
97% Business Response
Latest Review 6 days ago

Reviews


OV
Obdulia V.
Atwater, CA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Obdulia said the service was very good and she recommends them.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 06/19/2018

Thanks for the good review


DL
Deborah L.
Livingston, CA
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Deborah said she received good service and the staff met her needs.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 06/19/2018

Thanks for the good review. We appreciate you


TM
Terrence M.
Merced, CA
Honda Civic
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2018 Category: Service
Terrence said he trusts their expertise, but it cost more than he expected.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 06/13/2018

Thanks for the trust Terrence. The cost wil be fixed Friday 


LC
Linda C.
Atwater, CA
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Linda said the staff was quick, and she appreciated this.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 06/13/2018

Thanks Linda we try


DM
Donald M.
Merced, CA
Honda Accord Cpe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Donald said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 06/12/2018

Thanks for the good review


LF
Lynette F.
Stockton, CA
Honda Accord
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Overall Rating 1/5rating 1rating 1rating 1rating 1
06/08/2018 Category: Service
Lynette said she had an appointment at 10am at this business for a smog test. Her driver's side door on her vehicle was not working, so she gets in through her passenger door. At the time of her appointment she waited for a hour before an employee informed her that they would not be able to do service because the employee had a bad hip. So she went to another business to have the service completed.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 06/11/2018

LYNETTE  SORRY YOU FEEL THIS WAY


JF
JANE F.
Atwater, CA
Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
PERSONAL, FRIENDLY SERVICE. NO AUTOMATICE ANSWERING MACHINE.
I took my car by the shop as I had a question concerning a "noise" I was hearing. Carl checked it out by putting the car on the rack. Actually showed me the problem. He had to order a part so we scheduled for the next day. I brought the car in, went shopping and to lunch and by the time I was ready so was the car. Amazing. Thanks guys.
Keith W. from Certified Automotive responded on 06/07/2018

Thank you Jane for the great review 
We appreciate you 


MG
Manuel G.
Livingston, CA
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Manuel said the staff always treat him well.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 06/09/2018

Thanks for the good review Manuel


JG
Jessica G.
Atwater, CA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Jessica said the staff got her in quickly for service.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 06/07/2018

Thanks for the good review Jessica we try


MM
Martin M.
Chowchilla, CA
Ford Super Duty F-250 SRW
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018 Category: Service
Martin said he went in for an oil change but they didn't have the oil, so they had to send it away to another business. Two of the staff members were great and he got a good deal there.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 06/04/2018

Thanks Martin for the good review


AP
Ana P.
Merced, CA
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Ana said the employees were fast and provided good service.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 05/24/2018

Thanks Anna


TW
Thelma W.
Winton, CA
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Thelma said they are very good and careful. She really appreciated the employees at the reception desk , they are really helpful to her.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 05/24/2018

Thelma we hank you for the good review. Hope to see you in the near future


Anonymous avatar
Verified Customer
Atwater, CA
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
Front End Repair
Very friendly and informative. I would recommend them to anyone.
Keith W. from Certified Automotive responded on 05/21/2018

THANKS FOR THE GOOD REVIEW WE APPRECIATE YOU


GA
Garland A.
Atwater, CA
Ram 2500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Garland said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 05/22/2018

Thanks for the good review 


MH
Michelle H.
Merced, CA
Ford Mustang
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Michelle said the service was good and the staff were friendly.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 05/17/2018

Thanks for the good review Michelle. We appreciate you


JA
Javier A.
Atwater, CA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Javier said he likes the fast service at this business.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 05/15/2018

THANKS JAVIER WE TRY


FC
Francisco C.
Atwater, CA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Francisco said the staff were quick with the service.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 05/15/2018

Thank Francisco


RF
Randall F.
Atwater, CA
Lexus ES 350
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Randall said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 05/11/2018

THANKS FOR THE REVIEW RANDALL


MY
Mandee Y.
Atwater, CA
Pontiac Grand Prix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Mandee said the staff was wonderful, professional, and did a great job overall.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 05/11/2018

Thanks for the great review. We appreciate you


JJ
Justin J.
Atwater, CA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Justin said the staff was friendly and they seemed to know what they were doing. He was out quickly.
This review was collected via phone interview by Customer Research Inc.
Keith W. from Certified Automotive responded on 05/08/2018

Thanks for the good review 
We appreciate you


Displaying Review 1 - 20 of 339 in total