Hello and thank you for taking the time to tell us about your experience. We are very sorry you did not have a good experience with your first Virginia Safety Inspection. Unfortunatly we are bound by Virginia State Law when it come to how a Safety Inspection is performed. Every vehicle is inspected the same way and for the same safety problems. The results of your vehicle's inspection were as follows:
1. RIGHT FRONT FOG LIGHT INOP
2. HEADLIGHT LENSES CLOUDY, OUT OF ALIGNMENT
3. RIGHT FRONT LOWER CONTROL ARM BUSHING IS TORN - REAR POSITION ON FRONT ARM
4. RIGHT REAR UPPER CONTROL ARM BUSHING IS TORN -INNER POSITION
The inspector who checked your car has over 17 years experience as a certified Virginia Safety Inspector and performs inspections according to the requirements set forth by The Virginia State Police. The notes about the inspection results are very detailed and accurate. If you would like to bring your vehicle back to our shop, we would be happy to show you exactly why your vehicle did not pass inspection. If you have a reason to suspect the results of the inspection are inaccurate, we encourage you to contact the Virginia State Police and have a Trooper check to see if those problems are present or not. The estimate we provided you to repair the fog light was $35.18 labor and $24.09 plus tax = $60.72. That you were able to get another shop to repair the fog light including parts and labor for five times less money doesn't sound believable.
It is true the vehicle before yours was given a similar diagnosis of having a torn control arm bushing, and we inspect every vehicle the same way so we often find similar problems. Imagine that! Rubber suspension bushings are subject to wear and tear as well as dry rot from aging. The bushings on your vehicle are now 10 years old and no longer have the same performance. Similar to how an old rubber band looses it's elasticity, rubber suspension bushings also fail due to age. The customer before you was a regular and understood the need for repair, and had it done.
I question how you were able to get an approval without repairing the documented issues. Maybe that is a question better left to the State Police.