ReScore Reviews™ (32)

ReScore
Overall Rating 4.0625/5Overall Rating 4.0625/5Overall Rating 4.0625/5Overall Rating 4.0625/5rating 4.0625
Original
Overall Rating 2.03125/5Overall Rating 2.03125/5rating 2.03125rating 2.03125rating 2.03125
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Edwin K. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"January 2018 visit"
Only needed routine maintenance, however, it is a pleasure working with Jaime, our service advisor. She is always very pleasant and professional. The work was done in good time, and everything is great. This is our third Hyundai, all purchased from Chapman (Bell Road) and we have been very satisfied with the vehicle nd upkeep. Highly recommend the dealership and Jaime to anyone.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/20/2018 06:54 AM
Richard B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There grrrrreat"
Outstanding Service,
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/19/2018 06:40 PM
Sarah M. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jaimee"
Jaimee
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 04:57 PM
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jaime Heyns"
Jaime is a great gal in returning phone calls and telling what you need in service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 04:18 PM
Justin L. at Chapman Hyundai responded on 01/19/2018

Thank you for taking the time to fill out the review and for the great comments.

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service! "
Very efficient and friendly!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 03:53 PM
Justin L. at Chapman Hyundai responded on 01/17/2018

Thank you for the 5 star review.

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, quick wait"
Good service, quick wait.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:45 PM
Justin L. at Chapman Hyundai responded on 01/17/2018

Thank you for the 5 star review.

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and courteous service"
The technician promptly greeted me upon arrival and the service was prompt and concluded quickly.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:03 AM
Justin L. at Chapman Hyundai responded on 01/17/2018

Thank you for the 5 star review.

Mark T. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service As Always!"
I have been coming to Chapman Hyundai since July 2014 when I purchased my 2014 Elantra. Wouldn't go anywhere else. Always excellent service !
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 09:56 AM
Justin L. at Chapman Hyundai responded on 01/17/2018

Thank you for the great review and wonderful comments.

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great communication, friendly"
No comments
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/16/2018 07:14 AM
Justin L. at Chapman Hyundai responded on 01/17/2018

Thank you for the 5 star review.

Walter W. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Its OK"
Sometimes its OK a Few people need more training
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:21 AM
Justin L. at Chapman Hyundai responded on 01/17/2018

Thank you for the great review and feedback.

Richard P. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"RAP"
Got in, got out
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 05:25 PM
Justin L. at Chapman Hyundai responded on 01/17/2018

Thank you for taking the time to fill out the review and we look forward to helping you next service visit.

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Great and quick service
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 12:45 PM
Justin L. at Chapman Hyundai responded on 01/15/2018

Thank you for taking the time to fill out the review and for the 5 star review.

Rene G. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
I'm very happy with the customer service I receive at Chapman Hyundai whenever I need to service my vehicle. The waiting area is great (amazing coffee/hot beverage machine, TV, PC hookup station, donuts, and a kid's table with crayons) and my car was done sooner than expected.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/15/2018 08:59 AM
Justin L. at Chapman Hyundai responded on 01/15/2018

Thank you for the 5 star review and great comments.

Ruth C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
No comment
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 06:56 AM
Justin L. at Chapman Hyundai responded on 01/15/2018

Thank you for the 5 star review.

Paul L. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review "
Quick, considerate staff.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/14/2018 06:15 PM
Justin L. at Chapman Hyundai responded on 01/15/2018

Thank you for the 5 star review.

Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service quickly"
I brought my car in for a warranty issue and it was handled quickly with no hassle
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/13/2018 10:03 PM
Justin L. at Chapman Hyundai responded on 01/15/2018

Thank you for the 5 star review and great comments.

Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Performance"
Nice work
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/13/2018 07:32 PM
Justin L. at Chapman Hyundai responded on 01/15/2018

Thank you for the 5 star review.

Pablo F. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff are friendly "
I happy with the friendly service I get at the dealer
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/13/2018 04:19 PM
Justin L. at Chapman Hyundai responded on 01/15/2018

Thank you for taking the time to fill out the review and for the wonderful comments.

Norma A. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The communication"
Getting an appointment was so easy and when I arrived they were very friendly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/13/2018 09:27 AM
Justin L. at Chapman Hyundai responded on 01/13/2018

Thank you for the 5 star review.

Gary M. on 01/12/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I always use this dealership for car service. Jamie is always awesome and knowledgeable, and my car was returned in the time promised. I even feel the car ran more smoothly after it was serviced. Always a great value for the money.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 05:21 PM
Justin L. at Chapman Hyundai responded on 01/13/2018

Thank you for the 5 star review.

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