ReScore Reviews™ (31)

ReScore
Overall Rating 4.1290306/5Overall Rating 4.1290306/5Overall Rating 4.1290306/5Overall Rating 4.1290306/5rating 4.1290306
Original
Overall Rating 2.0000032/5Overall Rating 2.0000032/5rating 2.0000032rating 2.0000032rating 2.0000032
96% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Latanya P. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Too early to tell"
They were pretty quick with diagnosing the problem. Now I'm waiting on a call for when the part comes in.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/22/2017 12:51 PM
Mary T. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"45,000 check"
Quality work at fair prices
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/21/2017 05:10 PM
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Have excellent costumer service at this dealership!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/21/2017 03:48 PM
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review "
Excellence all around
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 03:30 PM
Joyce A. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"close to home"
great service always done right the first time.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/21/2017 01:29 PM
Cynthia M. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Service!"
Tony, my service adviser and Jose, my technician went above and beyond this visit. Jose road tested with me, offered advice on driving technique and took care of my concerns. Tony listened to what I had to say (including the attempt to describe the sound coming from my engine!) and worked with me to get my problem diagnosed and (hopefully!) fixed. This is why we've bought our last 5 cars from Chapman! Excellent service AFTER the sale!!!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/21/2017 08:38 AM
Justin L. at Chapman Hyundai responded on 10/21/2017

Thank you for the 5 star review.

Betty V. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tony kept me informed as service progressed. The service team worked diligently to repair the vehicle."
Very happy with Hyundai and the service department.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/20/2017 09:55 AM
Justin L. at Chapman Hyundai responded on 10/21/2017

Thank you for the 5 star review.

Susanne V. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent fast service "
I came in for my first oil change, Candice was very friendly and professional. I arrived early for my appointment, my car was taken back right away and finished in less than an hour.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/20/2017 07:46 AM
Justin L. at Chapman Hyundai responded on 10/21/2017

Thank you for the 5 star review.

Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jaime is outstanding "
Love Chapman service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 09:54 AM
Justin L. at Chapman Hyundai responded on 10/19/2017

Thank you for the 5 star review.

John K. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mike from service department was very helpful"
Great all around customer service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 08:42 AM
Justin L. at Chapman Hyundai responded on 10/19/2017

Thank you for the 5 star review.

Robert R. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Straight Forward"
Dealership did great, clear information and helped me thru what was needed to resolve 60 K service visit and recalls. Hyundai however is loosing sight of what got them were they are today, value and competition.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 08:47 PM
Justin L. at Chapman Hyundai responded on 10/19/2017

Thank you for the 5 star review.

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Response time "
Efficient
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 06:52 PM
Justin L. at Chapman Hyundai responded on 10/19/2017

Thank you for the 5 star review.

Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Chapman Hyundai"
B
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 11:56 AM
Justin L. at Chapman Hyundai responded on 10/18/2017

Thank you for taking the time to fill out the review. If you have ever have any questions or if there is something that I can do for you please feel free to email me at justinlenocker@chapmanchoice.com.

Thomas L. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service People like Jaime Heyns, and Sales people Like Raul Felix make my visit for service & sales feel special."
A little better waiting area, and a TV with local things , or FOX News are better, then watching building shows.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:40 AM
Justin L. at Chapman Hyundai responded on 10/18/2017

Thank you for the 5 star review.

Kristen B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service "
Driving home one night I had a tire blow out. Thankfully I still had Hyundai roadside assistance and they took my vehicle to Chapman Hyundai. Such great, fast and friendly service! Awesome experience.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 07:49 AM
Justin L. at Chapman Hyundai responded on 10/18/2017

Thank you for the 5 star review.

Astrid A. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and helpful"
Jamie and Justin are always very polite and prepared!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 07:46 PM
Justin L. at Chapman Hyundai responded on 10/17/2017

Thank you for the 5 star review.

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely service and professional personnel"
I appreciated the prompt notice that the repair required my car be kept overnight and the quick arrangement for the rental car.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 03:52 PM
Justin L. at Chapman Hyundai responded on 10/16/2017

Thank you for the 5 star review.

Bianca B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never disappointed"
Fast, friendly...non-pressured.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 03:35 PM
Justin L. at Chapman Hyundai responded on 10/16/2017

Thank you for the 5 star review.

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jaime is always very friendly and explains everything."
Service is excellent.
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 09:59 AM
Justin L. at Chapman Hyundai responded on 10/16/2017

Thank you for the 5 star review.

Jack S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
good service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 09:42 AM
Justin L. at Chapman Hyundai responded on 10/16/2017

Thank you for the 5 star review.

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