Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

3051 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.0277778/5Overall Rating 4.0277778/5Overall Rating 4.0277778/5Overall Rating 4.0277778/5rating 4.0277778
Original
Overall Rating 1.972225/5rating 1.972225rating 1.972225rating 1.972225rating 1.972225
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


CR
Charles R.
Glendale, AZ
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
excellent
good price, no pressure
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/21/2018

Thank you so much for the great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

KM
Kiana M.
Cave Creek, AZ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Elantra Service
Fast and efficient
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/21/2018

We always appreciate positive feedback from our customers.  Thank you!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

Anonymous avatar
Verified Customer
Phoenix, AZ
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Sonata needed new intake hose
We recently moved from Colorado and noticed our Sonata making noise on the drive. Chapman got us in and had our car done within a couple hours and have not had any issues since.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/21/2018

We are so glad your experience here was a positive one!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

WK
William K.
Phoenix, AZ
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Very satisfying service
Joseph did a great job getting my vehicle serviced and washed in a very timely manner. You service is always top notch.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/21/2018

Thank you so much for the positive review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

JG
Jinju G.
Glendale, AZ
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Friendly staff
Everyone is so friendly. I love that they offer a shuttle service so you don’t have to wait hours.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/21/2018

We always appreciate positive feedback from our customers.  Thank you!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

RH
Ronald H.
Phoenix, AZ
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Bought here
Everyone here in the service department is
very courteous
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/21/2018

Thank you for the kind words!  Have a great day!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

JL
Joe L.
Phoenix, AZ
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Service
Service was great
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/20/2018

We always appreciate positive feedback from our customers.  Thank you!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

AV
Andrea V.
Phoenix, AZ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Great location
Heath was really helpful, service was great an on time. Highly recommended. Thanks
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/20/2018

Thank you so much for the great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

Anonymous avatar
Verified Customer
Phoenix, AZ
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Always great service
Always have great service when I come here. I was able to schedule a same day appointment through the web site. I was told about how long it would take for the service, and they hit the mark, just like they have done every time I've been here.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/20/2018

Thank you so much for the positive review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

PC
Philip C.
Phoenix, AZ
2010 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
The employees
It was great
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/19/2018

When our customers leave here happy it makes us happy!  Thank you so much!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

CM
Colette M.
Phoenix, AZ
2011 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
hyundai service center
My car needed a part that had to come from Atlanta. The hyundai people arranged a rental car, got the part delivered sooner, and took care of all service needs. They are so very considerate, helpful, knowledgeable, and friendly. I always leave with a smile on my face and the knowledge that my car gets the best service AND they wash it!
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/19/2018

We are so glad your experience here was a positive one!  Have a great day!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

TV
Traci V.
Phoenix, AZ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great service
Great service and fast.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/19/2018

Thank you for the great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

KS
Karny S.
Phoenix, AZ
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Good service!
Great customer service!
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/19/2018

Thank you do much for the great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

MM
Miriam M.
Phoenix, AZ
2006 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Service recall
Service was just fine. The car was taken at the appointment time, serviced in the amount of time quoted and the vehicle was washed and clean when service was finished. We came in for a recall and the vehicle is pretty old so most basic service is done by my husband.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/19/2018

Your feedback is very valuable to our dealership.  Thank you so much!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

BA
Bashar A.
Phoenix, AZ
2013 Hyundai Elantra Co
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Awesome feedback!
I enjoyed getting business done with Mr. Joe , he was very knowledgeable and friendly. I also, enjoyed my shuttle ride with Mr. Rich, great guy and awesome driver!
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/18/2018

Thank you so much for the positive review! 

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

KC
Kim C.
Phoenix, AZ
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Service
The service was excellent
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/18/2018

Thanl you so much for the great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

DC
Diane C.
Phoenix, AZ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Great & Efficient Service
We brought our 2017 Tucson in for 15,000 check-up - service personnel were personable,and efficient. Car was ready in one hour.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/18/2018

Your kind words are much appreciated!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

Anonymous avatar
Verified Customer
Phoenix, AZ
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Great service, as usual
Great service.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/18/2018

Thank you so much for taking the time to fill out our survey!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

MD
Mary D.
Phoenix, AZ
2017 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
It is friendly, courteous and professional.
My most recent service check was with a new service representative. He was professional, polite and he answered my questions.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/18/2018

Thank you so much for the great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

DW
Denise W.
Phoenix, AZ
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
easy
everyone from phone to service person was kind and helpful. they also listened and answered questions, without any hesitations. we were in and out right on time,as promised.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 06/18/2018

We are so glad your experience here was a positive one!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com