Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(5,142 Reviews)

ReScore Reviews™ (134)

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
96% Would Recommend
100% Business Response
Latest Review about 12 hours ago

Reviews


AC
Alexa C.
AZ
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021 Category: Service
The people
Very good

CG
Cheryl G.
Scottsdale, AZ
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021 Category: Service
great service
chapman has the solution, they do a great job and always go the extra mile....

Verified Customer
Scottsdale, AZ
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021 Category: Service
Great service
Great service
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/20/2021

Thank you so much for the great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

DM
Douglas M.
Phoenix, AZ
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021 Category: Service
Great service/ great people
Excellent
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/20/2021

Thank you so much for the 5 star review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

Verified Customer
Glendale, AZ
2011 Hyundai Elantra Touring
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021 Category: Service
.
.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/19/2021

Thank you so much for the 5 star review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

Verified Customer
Phoenix, AZ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021 Category: Service
Great service
Always great service, will continue coming back.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/19/2021

Thank you so much for the great feedback!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

Verified Customer
Prescott, AZ
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2021 Category: Service
Recall service
Very personpersonable service
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/16/2021

Thank you so much for the 5 star review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

FC
Felix C.
Glendale, AZ
2013 Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2021 Category: Service
Hospitality and promptness.
Quick in and out no hassle.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/19/2021

Thank you so much for the great feedback!  I would appreciate the opportunity to speak with you regarding your visit.  If you could please contact me at your earliest convenience at 602-866-6162.  I hope you have a great day and look forward to speaking with you!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

SH
Samantha H.
Phoenix, AZ
2020 Hyundai Palisade
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021 Category: Service
Clean, friendly and easy.
Easy scheduling, nice staff, and clean facility.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/12/2021

Thank you so much for the great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

CC
Charlotte C.
Phoenix, AZ
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2021 Category: Service
Great car buying experience.
We have never had a bad experience at Chapman. All personnel are friendly, professional, and knowledgeable.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/11/2021

Thank you so much for the great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

MG
Maria G.
Phoenix, AZ
2011 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2021 Category: Service
personable
Everyone take good care of your issues in a timely matter .... service to my car is always taken care of.
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/11/2021

Thank you so much for the 5 star review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

Verified Customer
Phoenix, AZ
2018 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2021 Category: Service
exceeded expectations
Great staf fromf calling in for appointment, to check-out, all was exceptional
RITA M W., Customer Relations Manager from Chapman Hyundai responded on 01/08/2021

Thank you for the 5 star review.

Have a super great day!

Rita Welch
Customer Care Manager
602-298-6245
ritawelch@chapmanchoice.com

Verified Customer
Phoenix, AZ
2015 Hyundai Equus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021 Category: Service
Car service
Great service
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/06/2021

Thank you so much for the great review!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

MH
Mark H.
Phoenix, AZ
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/04/2021 Category: Service
Not pleased with Recall.
If an Auto part is recalled for a possible problem, that part should be replaced.
Period!
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/06/2021

I completely understand your concerns with the recall.  I would appreciate the opportunity to speak with you regarding the recall.  If you could please contact me at your earliest convenience at 602-866-6162.  I look forward to speaking with you.  I hope you have a great day!

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com

LB
Lynne B.
Phoenix, AZ
2020 Hyundai Tucson
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/02/2021 Category: Service
Recall service item
They are terrible.. service advisor was the worst
JAIME H., Hyundai Service Director from Chapman Hyundai responded on 01/06/2021

I am so very sorry to hear that your experience was less than excellent.  I would truly appreciate the opportunity to speak with you regarding your service visit.  Please contact me at your earliest convenience.  I look forward to speaking with you.

Jaime Heyns
Hyundai Service Director
602-866-6162
jaimeheyns@chapmanchoice.com