Reviews
SB
Shirley B.
Virginia Beach, VA
2019 Hyundai Accent
Verified Customer
Staff
The staff are very helpful
Recommended
Verified Customer
Virginia Beach, VA
2020 Hyundai Palisade
Verified Customer
Great service and dealership
Renee in service was very friendly and accommodating
Recommended
KL
Kelley L.
Virginia Beach, VA
2016 Hyundai Accent
Verified Customer
Professional, Timely, Honest
Everyone I had contact with during my recent visit was professional and caring. I really appreciated the service of having someone pick me up to bring me back to the dealership to retrieve my car. Very convenient for me.
Recommended
RC
Ramon Carlo C.
Virginia Beach, VA
2018 Hyundai Elantra
Verified Customer
Awesome Customer Service!
Awesome service as usual! Donnie was very professional and helpful. My service was finished way faster than I expected.
Recommended
BB
Brian B.
Virginia Beach, VA
2016 Hyundai Sonata
Verified Customer
Great experience
Perchanda was awesome. Got me in when I needed , took really good care of me. Would definitely recommend this place.
Recommended
SH
Sean H.
Portsmouth, VA
2017 Hyundai Santa Fe Sport
Verified Customer
Going above and beyond
On my last review ide had mentioned that I was upset about having to pay for the rental car. Seth and his team did what they could I get that taken care of. Exceptional customer service!
Recommended
VB
Venus B.
Virginia Beach, VA
2020 Hyundai Elantra
Verified Customer
Friendly service
Great customer service
Recommended
CG
Carol G.
Virginia Beach, VA
2018 Hyundai Sonata
Verified Customer
Everything was outstanding!
I took my car in for inspection and an oil change. Everyone was friendly and helpful. The waiting area was spacious and comfortable. All the work on the car was done to perfection. The Topper was having a shining clean car returned to me. I love Hyundai World!!
Recommended
JR
June R.
Virginia Beach, VA
2018 Hyundai Tucson
Verified Customer
They not only do the work exceptionally well, they return your car all vacuumed and washed!!
Checkered Flagg is my car company.......this is my second lease........have loved both of them!!
Recommended
Verified Customer
Virginia Beach, VA
2020 Hyundai Santa Fe
Verified Customer
Great overall experience
I am an elderly woman who for the first time had to take my vehicle for service. I was nervous about what to expect. I did not know what to do. Your people guided me thru the process and I had a great experience.
Recommended
LU
Lisa U.
Yorktown, VA
2017 Hyundai Elantra
Verified Customer
Great Customer Service
The staff here is awesome and they really work with you to accommodate your requests. Seth is outstanding and very helpful! I always recommend Checkered Flag to anyone I know looking for a car or maintenance on their own.
Recommended
TK
Tarey K.
Virginia Beach, VA
2009 Hyundai Accent
Verified Customer
A pleasure to deal with.
Checkered Flag Hyundai is a pleasure to deal with. The staff is always professional, courteous and knowledgeable. The facility is always clean and comfortable. The fact that my 2009 Hyundai Accent is still running well and this is the only place I've ever taken it for service, tells me everything I need to know about Checkered Flag Hyundai.
Recommended
WC
William C.
Chesapeake, VA
2019 Hyundai Santa Fe
Verified Customer
ReScore Review™
Recommended
Original Review
Checkered flag hyundai
Excellent service overall. Arrived at 7:30 for oil and filter and recall and was completed at 10:10 am. As everyone is time sensitive, just would wish if next visit is not almost three hours. My wife loves her Santa fe ......
Recommended
MB
MICHAEL B. from Checkered Flag Hyundai responded on 11/19/2020
Good afternoon
Thank you for your time today with speaking with us. We value your opinions and appreciate your feedback. We take all of these comments to train to ensure we are continueing to get better.
Verified Customer
Virginia Beach, VA
2015 Hyundai Sonata
Verified Customer
Professional service
Great environment
Recommended
SH
Sean H.
Portsmouth, VA
2017 Hyundai Santa Fe Sport
Verified Customer
Convenience
Seth did a great job getting me back in after finding out my Santa Fe needed a catalytic converter replaced. He also did a great job fitting me in after the part had come in. I know it’s tough to to fit someone in when you can’t even get an appointment till weeks out. Only thing I didn’t like was I had to pay for the rental. The rental should’ve been covered by Hyundai due to the part being covered under warranty
Recommended
SH
SETH H. from Checkered Flag Hyundai responded on 11/16/2020
Good Afternoon thank you Mr. Hale and allowing me to rectify the situation. Should you need anything in the future please reach out to me. Thank you again I look forward to working with you in the future.
MB
MICHAEL B. from Checkered Flag Hyundai responded on 11/16/2020
Good Afternoon thank you Mr. Hale and allowing me to rectify the situation. Should you need anything in the future please reach out to me. Thank you again I look forward to working with you in the future.
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