Checkered Flag Hyundai


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1899 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 3.8235312/5Overall Rating 3.8235312/5Overall Rating 3.8235312/5rating 3.8235312rating 3.8235312
Original
Overall Rating 2.1764706/5Overall Rating 2.1764706/5rating 2.1764706rating 2.1764706rating 2.1764706
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The service employees are always friendly, professional and knowledgeable regarding the service needed.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 03:27 PM
David T. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE AS ALWAYS"
Took my 2016 Hyundai in for 30,000 miles service. Great experience as always!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:58 PM
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance checks "
Checked Flag is great about working with you on timing of maintenance and suggesting pulling services together so visits are as productive as possible. All round good!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:14 AM
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 10/18/2017

Good afternoon. Thank you for responding to my survey. I appreciate your business and kind words. I look forward to taking care of your future vehicle needs in FIVE STAR fashion. Have a wonderful evening!!!

JoLynn Dye
CHERYL W. on 10/18/2017
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"Keeping Things Easy"
Checkered Flag keeps things easy for the customer.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 10:42 AM
Huy V. at Checkered Flag Hyundai responded on 10/18/2017

Thank you for taking the time for our survey. We appreciate your feedback and look forward to your next visit.

Huy Vo
Hyundai Service Consultant
757-490-1111 ext 4434
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficiency & professional employees to help customers. "
Yes as I really feel safe leaving my vehicle here to do professional work with confidence that will happen here at Checkered Flag! Thanks so much!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 07:10 PM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 10/18/2017

Thank you for your 5 star review!

Huy Vo
Hyundai Service Consultant
757-490-1111 ext 4434
SARAH R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quicker than expected "
I dropped my car off for service the afternoon before it was supposed to be worked on. I received a call that night that it was done and could be picked up. I did have an additional repair to be done and a part that needed to be ordered so I left it there. The part was supposed to take a few days but even it came in earlier than expected. Very pleased.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 06:00 PM
5b83be23eafd3912a7ce9782aa6c97cf?s=28
Nelson S. at Checkered Flag Hyundai responded on 10/18/2017

Thank you for the kind words and replying to our review and giving us a 5star! We appreciate your time as well as your business. Im glad we met your expectations for your visit and hope to continue meeting them as long as we have your business. If you may have any questions please do not hesitate to give me a call 757-490-1111 ext 4435 or email nelson.sales@checkeredflag.com. Thank you again for choosing Checkered Flag!
NELSON SALES
SERVICE CONSULTANT

Richard W. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service!"
Great people, great service. Nothing else to say.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 05:45 PM
Mario K., Assistant Service Manager Checkered Flag Hyundai at Checkered Flag Hyundai responded on 10/18/2017

Thank you for the 5 star review and responding to my survey. I truly appreciate your business. I look forward to taking care of all your future service on both vehicles and making every visit a FIVE STAR service.
Sincerely,
Mario Kaspar
Assistant Service Manager
Checkered Flag Hyundai

Kirk J. on 10/17/2017
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"Service outstanding "
Outstanding service and the agent was very friendly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 01:14 PM
Huy V. at Checkered Flag Hyundai responded on 10/17/2017

Thank you for taking our survey and for the stars! We look forward to your next visit.

Huy Vo
Hyundai Service Consultant
757-490-1111 ext 4434
Robert M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All the staff are superstars"
see above
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:33 PM
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 10/17/2017

Good afternoon. Thank your for responding to my survey. I appreciate your business and kind words. I look forward to taking care of your future vehicle needs in FIVE STAR fashion. Have a wonderful evening!!!!!

JoLynn Dye
Mary L. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast, convenient, and personal service"
5 Star
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:12 AM
Mario K., Assistant Service Manager Checkered Flag Hyundai at Checkered Flag Hyundai responded on 10/17/2017

Thank you for the 5 star review and responding to my survey. Checkered Flag and I greatly appreciate your business. I look forward to making every service visit a 5 star service.
Sincerely,
Mario Kaspar
Assistant Service Manager
Checkered Flag Hyundai

Donald M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rep rave"
Huy has been my rep several times when I brought my Equus in and he is so courteous, helpful and professional. You need to give him a raise.
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:36 PM
Huy V. at Checkered Flag Hyundai responded on 10/17/2017

Thank you for the kind words and the 5 star review. We look forward to seeing you and the Equus at your next service visit.

Huy Vo
Hyundai Service Consultant
757-490-1111 ext 4434
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent timely service with a smile"
excellent timely service with a smile what more needs to be said
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 12:37 PM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 10/17/2017

Thank you for your 5 star review!



Mario Kaspar
Hyundai Service Consultant
757-490-1111 ext 4432
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Experience! Jolynn Dye was awesome! "
The title says it all.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:07 AM
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 10/16/2017

Good afternon. Thank you for responding to my survey. I appreciate your business and kind words. I look forward to taking care of your future vehicle needs with tahe same FIVE STAR fashion. Have a wonderful day!!!!

JoLynn Dye
Alexander S. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As always, outstanding service!"
A no-appointment drop in; nevertheless, took care of the repair and went above and beyond to rectify other issues on the spot in a timely manner. Awesome!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/16/2017 07:45 AM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 10/17/2017

Thank you for your 5 star review!

Huy Vo
Hyundai Service Consultant
757-490-1111 ext 4434
Verified Customer on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was okay"
Service was okay
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 04:59 AM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 10/16/2017

Thank you for your 4 star review! Please contact me any time either by phone or e-mail and I would be happy to provide you with more information regarding services and pricing for services with your vehicle.

Nelson Sales
Hyundai Service Consultant
757-490-1111 ext 4435
Nancy S. on 10/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"happy about free inspections and oil changes"
n/a
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 11:07 AM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 10/16/2017

Thank you for your 4 star review! Whenever you are available, would love to try again at solving the issue with your phone receiving calls to you car.



Mario Kaspar
Hyundai Service Consultant
757-490-1111 ext 4432
Kenneth G. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"15 years and 5 vehicles."
I have been a loyal customer and will remain one as long as I am here in Va.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 05:32 PM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 10/16/2017

Thank you for your 5 star review!



Mario Kaspar
Hyundai Service Consultant
757-490-1111 ext 4432
Larnette R. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great job
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 05:20 PM
5b83be23eafd3912a7ce9782aa6c97cf?s=28
Nelson S. at Checkered Flag Hyundai responded on 10/16/2017

Thank you for the kind words and replying to our review and giving us a 5star! We appreciate your time as well as your business. Im glad we met your expectations for your visit and hope to continue meeting them as long as we have your business. If you may have any questions please do not hesitate to give me a call 757-490-1111 ext 4435 or email nelson.sales@checkeredflag.com. Thank you again for choosing Checkered Flag!
NELSON SALES
SERVICE CONSULTANT

Scott O. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Great service again. Recommended some additional services and was able to get them done same day .
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/14/2017 10:55 AM
5b83be23eafd3912a7ce9782aa6c97cf?s=28
Nelson S. at Checkered Flag Hyundai responded on 10/16/2017

Thank you for the kind words and replying to our review and giving us a 5star! We appreciate your time as well as your business. Im glad we met your expectations for your visit and hope to continue meeting them as long as we have your business. If you may have any questions please do not hesitate to give me a call 757-490-1111 ext 4435 or email nelson.sales@checkeredflag.com. Thank you again for choosing Checkered Flag!
NELSON SALES
SERVICE CONSULTANT

Jay G. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
The service was excellent
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:11 AM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 10/16/2017

Thank you for your 5 star review!

Mario Kaspar
Hyundai Service Consultant
757-490-1111 ext 4432
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