Checkered Flag Hyundai


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1995 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 3.8235312/5Overall Rating 3.8235312/5Overall Rating 3.8235312/5rating 3.8235312rating 3.8235312
Original
Overall Rating 2.1764706/5Overall Rating 2.1764706/5rating 2.1764706rating 2.1764706rating 2.1764706
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Susan K. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mario"
Friendly/efficient service
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/22/2017 11:32 PM
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing Customer Service "
Steven Quintana was an amazing sales representative. I would highly recommend there was absolutely no pressure to buy. There were no million follow up phone calls. I test drove a vehicle and it was a great experience. I would recommend this place to anyone looking to buy a vehicle.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 11:50 AM
5b83be23eafd3912a7ce9782aa6c97cf?s=28
Nelson S. at Checkered Flag Hyundai responded on 11/22/2017

Thank you for replying to our review and giving us a 5star! We appreciate your time as well as your business. Im glad we met your expectations for your visit and hope to continue meeting them as long as we have your business. If you may have any questions please do not hesitate to give me a call 757-490-1111 ext 4435 or email nelson.sales@checkeredflag.com. Thank you again for choosing Checkered Flag!
NELSON SALES
SERVICE CONSULTANT

Michael H. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They care"
Good service.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 11:37 AM
Larry L. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I am always treated with respect and everyone is so friendly! Nelson has been my rep the last two times and is exceptional! I know at least 3 of the reps! Jolynn and Mario greet me by name!!! That is amazing--"
I always recommend Checkered Flag above all others. Each visit for 3 years, plus has been excellent.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 01:51 PM
5b83be23eafd3912a7ce9782aa6c97cf?s=28
Nelson S. at Checkered Flag Hyundai responded on 11/20/2017

Thank you for replying to our review and giving us a 5star! We appreciate your time as well as your business. Im glad we met your expectations for your visit and hope to continue meeting them as long as we have your business. If you may have any questions please do not hesitate to give me a call 757-490-1111 ext 4435 or email nelson.sales@checkeredflag.com. Thank you again for choosing Checkered Flag!
NELSON SALES
SERVICE CONSULTANT

Faneisha B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mario is awesome"
Happy and expired coupon was accepted
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 12:43 PM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 11/21/2017

Thank you so much for your 5 star review!

Amanda Hayslett
Hyundai Service Manager
757-490-1111 ext 4439
David B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good, quick service"
I needed to get a recall checked and while I was there had my oil changed. They were quick and took care of things. I say I won't likely go back, only because I live in northern Virginia and won't likely be back this way for service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/20/2017 08:02 AM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 11/20/2017

Thank you so much for your 5 star review!

Amanda Hayslett
Hyundai Service Manager
757-490-1111 ext 4439
5b83be23eafd3912a7ce9782aa6c97cf?s=28
Nelson S. at Checkered Flag Hyundai responded on 11/20/2017

Thank you for replying to our review and giving us a 5star! We appreciate your time as well as your business. Im glad we met your expectations for your visit and hope to continue meeting them as long as we have your business. If you may have any questions please do not hesitate to give me a call 757-490-1111 ext 4435 or email nelson.sales@checkeredflag.com. Thank you again for choosing Checkered Flag!
NELSON SALES
SERVICE CONSULTANT

Mary M. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
Great place
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/19/2017 05:27 PM
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 11/20/2017

Good morning. Thank you for responding to my survey. I appreciate your business and look forward to taking care of your future vehicle needs. Have a wonderful holiday!!!

JoLynn Dye
Mark S. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people and convenient location."
Nice people and convenient location.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/19/2017 07:59 AM
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 11/20/2017

Good morning. Thank you for responding to my survey. I appreciate your business and look forward to taking care of your future vehicle needs. Have a wonderful holiday season!!!!

JoLynn Dye
Rhonda S. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service is awesome"
Every time I go there, the customer service is always god standard. Everyone is very friendly and helpful!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 07:45 AM
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 11/20/2017

Good morning. Thank you for responding to my survey. I appreciate your business and kind words. I look forward to taking care of your future vehicle needs with FIVE STAR fashion. Have a great holiday season!!!!

JoLynn Dye
Betty M. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
They go above and beyond to make the experience right.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/18/2017 02:03 PM
5b83be23eafd3912a7ce9782aa6c97cf?s=28
Nelson S. at Checkered Flag Hyundai responded on 11/18/2017

Thank you for replying to our review and giving us a 5star! We appreciate your time as well as your business. Im glad we met your expectations for your visit and hope to continue meeting them as long as we have your business. If you may have any questions please do not hesitate to give me a call 757-490-1111 ext 4435 or email nelson.sales@checkeredflag.com. Thank you again for choosing Checkered Flag!
NELSON SALES
SERVICE CONSULTANT

Crystal L. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were efficient and completed this in a timely manner. I felt valued and informed as a customer. "
Great service department. I could not be happy with the service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/17/2017 08:02 PM
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 11/20/2017

Good morning. Thank you for responding to my survey. I appreciate your business and kind words. I look forward to taking care of your future vehicle needs in FIVE STAR fashion. Have a wonderful holiday season!!!!

JoLynn Dye
WILLIAM N. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellant service department, Joelyn is great"
I always wait for my vehicle as I live far south below Pungo, have never had to wait long. I always get first service and my vehicle is taken right in and service and/or maintenance is done in a timely manner.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:00 PM
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 11/17/2017

Good afternoon. Thank you for responding to my survey. I appreciate your business and kind words. I look forward to taking care of your future vehicle needs...Have a wonderful Holiday Season!!!!!

JoLynn Dye
Donis W. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service"
Everyone very friendly and helpful
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 10:54 AM
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 11/17/2017

Good afternoon. Thank you for responding to my survey. I appreciate your business and kind words. I look forward to taking care of your future vehicle needs in FIVE STAR fashion. Have a wonderful holiday season!!!!!

JoLynn Dye
Neil M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Experience"
Looked after really well - fitted us in at short notice when we broke down
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 06:40 PM
Huy V. at Checkered Flag Hyundai responded on 11/17/2017

Thank you for taking our survey. We look forward to your next visit.

Huy Vo
Hyundai Service Consultant
757-490-1111 ext 4434
Barbara V. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership -- excellent staff and service"
I have always had top notch service at Checkered Flag -- pleasant knowledgeable and good communication.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 12:31 PM
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 11/16/2017

Good evening. Thank you for responding to my survey. I appreciate your business and kind words. I look forward to taking care of your future vehicle needs in FIVE STAR fashion.Have a wonderful holiday!!!!

JoLynn Dye
Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Excellent service
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 12:44 PM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 11/15/2017

thanks for your awesome review!

Amanda Hayslett
Hyundai Service Manager
757-490-1111 ext 4439
5b83be23eafd3912a7ce9782aa6c97cf?s=28
Nelson S. at Checkered Flag Hyundai responded on 11/15/2017

Thank you for replying to our review and giving us a 5star! We appreciate your time as well as your business. Im glad we met your expectations for your visit and hope to continue meeting them as long as we have your business. If you may have any questions please do not hesitate to give me a call 757-490-1111 ext 4435 or email nelson.sales@checkeredflag.com. Thank you again for choosing Checkered Flag!
NELSON SALES
SERVICE CONSULTANT

Tracy C. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service As Always"
Took my car in for some scheduled maintenance. Got there early, dropped it off, got a price estimate up front and everything was done quickly and efficiently. Couldn't ask for a better scheduled service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 11:31 AM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 11/15/2017

Thanks for your review!

Amanda Hayslett
Hyundai Service Manager
757-490-1111 ext 4439
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 11/15/2017

Good evening. Thank you for responding to my survey. I appreciate your business and kind words. I look forward to taking care of your future vehicle needs. Have a wonderful holiday season!!!!

JoLynn Dye
HAROLD L. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 05:18 PM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 11/15/2017

Thank you so much for your 5 star review!

Amanda Hayslett
Hyundai Service Manager
757-490-1111 ext 4439
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 11/15/2017

Good morning. Thank you for responding to my survey. I appreciate your business and kind words. Have a wonderful holiday season!!!

JoLynn Dye
Daniel J. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra Tire issue"
Customer Service Representative was "OUTSTANDING". Went well out of her way to correct our tire issue. Thank you
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:36 PM
Amanda W H., Service Manager at Checkered Flag Hyundai responded on 11/15/2017

Thank you so much for your 5 star review!



Amanda Hayslett
Hyundai Service Manager
757-490-1111 ext 4439
Jolynn D., Assistant Service Manager at Checkered Flag Hyundai responded on 11/15/2017

Good morning. Thank you for responding to my survey. I appreciate your business and kind words. I always look forward to taking care of all your vehcile needs. May your family have a wonderful holiday season!!!!!

JoLynn Dye
Amy G. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Serivice"
I was very pleased with how I was treated by ever employee I spoke with.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/14/2017 12:45 PM
5b83be23eafd3912a7ce9782aa6c97cf?s=28
Nelson S. at Checkered Flag Hyundai responded on 11/15/2017

Thank you for replying to our review and giving us a 5star! We appreciate your time as well as your business. Im glad we met your expectations for your visit and hope to continue meeting them as long as we have your business. If you may have any questions please do not hesitate to give me a call 757-490-1111 ext 4435 or email nelson.sales@checkeredflag.com. Thank you again for choosing Checkered Flag!
NELSON SALES
SERVICE CONSULTANT

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