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Checkered Flag Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,210 Reviews)
73
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Score Details

5 stars
82%
4 stars
10%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
200
Total ReScores™
4.8
ReScore™ Average
73
Net Promoter Score ®

Business Details

About

Checkered Flag Hyundai is conveniently located in Virginia Beach, VA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Checkered Flag Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an Checkered Flag Hyundai is conveniently located in Virginia Beach, VA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Checkered Flag Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(757) 490-1111
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
3700 Sentara Way Virginia Beach, VA 23452
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,210 Reviews)
Write a Review
Recent Reviews
GH
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Gail H.
Roswell, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/06/2023
0
Category: Service
Buyer Beware
The most unprofessional & deceiving car dealership I've ever encountered. I tried buying an almost new Genesis GV70 & they kept giving me higher prices than listed on Kelley's blue book. I took off work & was on my 10 hour drive to pick up car & called dealership. They then informed me something was wrong with almost new car & to wait. I had to call them again to find out there was an "issue" & they had to replace parts etc. I asked for a refund & it's been 5 days & no refund. The car is now back on website discounted again with no explanation of issues. Buyer Beware.
LW
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Larry W.
Virginia Beach, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/19/2023
0
Category: Service
oil change an dstate inspection
I will never use Checkered Flag again for service. I went in to get an oil change and stated inspection and was told I had to make an appointment for both, last year I was told you are not allowed to make appointments for state inspections, anyway I was told it would be June before I could get in and that sure as hell would not work since I was due in May. I bought this car at Checked Flag but you can take it to the bank will I never buy from them again.
RN
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Rhonda N.
Chesapeake, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2022
10
Category: Service
Search for my new car
I went in with skepticism because I don’t like all the negotiating with buying anything new. This dealership doesn’t do any of that. My sales rep Bobby Frison was awesome and helped me find the car that was exactly what I was looking for. He didn’t rush me nor did he have a problem when I asked for different options. I’m happy with my Tucson. Thanks Bobby!!
Verified Customer
Berlin, MD
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Customer Service
Always great customer service at this dealership
JA
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James A.
Virginia Beach, VA
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/08/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Great
Staff is great, work performed is great
MP
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Maria P.
Virginia Beach, VA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
My car was serviced in minimal waiting period.
The staffs are courteous.The place is clean.
JD
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John D.
VA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Fantastic company
Checkered Flag is a well organized and efficient company. Dealing with them is a real pleasure!
Verified Customer
VA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Tire rotation
Vehicle was service and returned promptly
JW
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Joseph W.
VA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Joe W.
Seth, the service manager, kept me informed on all aspects of the process. Helped arrange a rental car. Did a great job in applying Pro Pac. Ensured a missing part arrived to ensure service was done in one visit.
Verified Customer
Virginia Beach, VA
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Everything fine
I found everything just fine
RO
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Rebekah O.
Virginia Beach, VA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great experience
Great experience and helpful staff.
JM
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Jackie M.
Virginia Beach, VA
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Rene is the best
Always looks out for us. Tells us exactly what is needed. Thank you
EM
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Emily M.
Virginia Beach, VA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Always great service!
Rene at checkered flag was great! Super helpful and accommodating!
RS
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Robert S.
Virginia Beach, VA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Checkered Flag Genesis Awesome as always
Checkered Flag Genesis / Hyundai is Friendly when calling in to schedule service. They let you know when you drop it off in the morning if it will take all day of just a few hours. I have been going to them for many years with my vehicle and I always know that the service and parts I receive are top notch.
PH
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Patricia H.
Virginia Beach, VA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Fantastic Service
Checkered Flag know their stuff and their customer care is without par - Excellant
Jessica is awesome
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