Chicago Driveline Inc


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

101 Reviews

99% Would Recommend
Latest Review 4 days ago
Renee B. on 10/13/2017
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"Excellent service and timely ."
Knowledgeable and provides cost and recommendations of repairs.
Vehicle: Mercury Grand Marquis
Service Date: 10/11/2017
Review Created: 10/13/2017 07:16 AM
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Maurice H. at Chicago Driveline Inc responded on 10/13/2017

Thanks Renee, We aim for the stars with all our customers
Thanks Again
MAURICE HILL SERVICE MGR
ANY QUESTIONS PLEASE CALL ME 708-385-1900 EXT#1

John S. on 10/10/2017
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"Schedule maintenance "
As always a job well done
Vehicle: GMC Terrain
Service Date: 10/09/2017
Review Created: 10/10/2017 05:24 AM
John S. on 09/29/2017
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"No hassle upfront with your estimates "
As always prompt and onetime job well done
Vehicle: Ford Expedition
Service Date: 09/28/2017
Review Created: 09/29/2017 05:27 AM
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Maurice H. at Chicago Driveline Inc responded on 10/03/2017

good morning john,thanks for your buisness..and you will always
get this type of service..and thanks again maurice service mgr. 

Ronald N. on 09/28/2017
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"Professional Service"
A minor problem was quickly repaired. Sure going to miss Rudy!
Vehicle: Honda Odyssey
Service Date: 09/26/2017
Review Created: 09/28/2017 08:27 AM
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Roy F. at Chicago Driveline Inc responded on 09/28/2017

Thank You for the 5 star review Ron,We are going to miss Rudy too, and wish him well in his early retirement

Roy Frestel
President
708-385-1900
Chris L. on 09/23/2017
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"1969 Plymouth Fury"
Great job with the alignment on my Fury after I did a full suspension rebuild.
These guys took the time and did it right the first time.
Won't go anywhere else for my alignment needs with an old car or a daily driver.
Vehicle: Plymouth Fury
Service Date: 09/22/2017
Review Created: 09/23/2017 01:49 PM
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Maurice H. at Chicago Driveline Inc responded on 09/26/2017

Thanks you for the nice review, we loved your car

Thomas S. on 09/18/2017
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Thomas said his overall experience was fantastic. The technicians are good.
Vehicle: Ford Taurus X
Category: Service
Service Date: 09/06/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
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Roy F. at Chicago Driveline Inc responded on 09/22/2017

Tom,
Thank You for your Fanatastic review

Roy Frestel
President
708-385-1900
James C. on 09/02/2017
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"Alignment "
Professional and straight to the point. My trucks steering is straight as an arrow. Thanks to the staff at Chicago Driveline Inc...! Highly recommended!
Vehicle: Ford Pickup
Service Date: 09/01/2017
Review Created: 09/02/2017 08:18 PM
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/07/2017

Good Morning James. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Wesley P. on 08/29/2017
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Wesley said the service was good.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 08/23/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/07/2017

Good Morning Wesley. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Mike B. on 08/28/2017
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Mike said everything was fine at this business. He talked with Rudy and the experience was fine.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/12/2017

Hi Mike. Thanask for the 5 star review. If we can do anything for you in the future let me know. Thanks Rudy

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Rob B. on 08/25/2017
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Rob said they seemed like nice people. They checked his vehicle thoroughly and made a list of things for him.
Vehicle: Ford F-150
Category: Service
Service Date: 08/18/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/07/2017

Good Morning Rob. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Andy M. on 08/25/2017
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Andy said this business estimated that it would be $1300 for ball joints and he is not sure why it would be that much.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/22/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/07/2017

Good Morning Andy. The reason for the cost of the suspension work you inquired about is we only use top quality parts and your truck has lifted suspension. We do not use overseas parts. If you need anything in the future let me know. Thanks Rudy

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Anil G. on 08/23/2017
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"Alternator service"
The work was done in a timely fashion. The scope of work was explained very well, and other things that may need attention were explained well in the invoice. People are friendly, professional and courteous
Vehicle: Lexus ES 350
Service Date: 08/16/2017
Review Created: 08/23/2017 12:01 PM
Rudy K., Service Manager at Chicago Driveline Inc responded on 08/25/2017

Good Morning. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Paulette W. on 08/20/2017
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"The gentleman was attentive to my needs with a positive attitude. Completed the task in a reasonable amount of time and didn't cost me an arm & a leg."
The place was clean and neat where I had to wait.
Vehicle: GMC Terrain
Service Date: 08/14/2017
Review Created: 08/20/2017 10:01 AM
Rudy K., Service Manager at Chicago Driveline Inc responded on 08/22/2017

Hi Paulette. Thanks for the 5 star review. If we can be of service in the future let us know. Thanks Ed

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Tom M. on 08/18/2017
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Tom said this business did a good job. It wasn't an easy task but they managed to get it done. They could have torched the rust off his vehicle and made him buy new parts but they worked a little extra hard and saved him money. He appreciated what they did.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/15/2017
Review Created: 08/18/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 08/29/2017

Hi Tom. Thanks for the 5 star review. If we can help you out in the future let me know. Thanks Rudy

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Francisco R. on 08/17/2017
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"My visit"
I was recommended by Denny's auto repair for an alignment great service excellent facility very professional customer service Ed was great explaining everything thanks guys
Vehicle: Toyota Camry
Service Date: 08/15/2017
Review Created: 08/17/2017 12:06 PM
Rudy K., Service Manager at Chicago Driveline Inc responded on 08/22/2017

Hi Francisco. Thanks for the 5 star review. If we can be of service to you in the future let us know. Thanks Ed.

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Carlos T. on 08/17/2017
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Carlos said this business did the service fast and they have fair prices.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/18/2017

Hi Carlos. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Barbara M. on 08/15/2017
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Barbara said she was very satisfied with this business. They were very nice and they had her vehicle ready the same day she took it to them. She has already recommended others to this business.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 08/07/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/12/2017

Hi Barbara. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Robert W. on 08/15/2017
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Robert said the service was great. The employees were really nice and courteous. They were helpful and they took care of him. The visit was great.
Vehicle: Chrysler Concorde
Category: Service
Service Date: 08/08/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
David B. on 07/30/2017
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"They do good work. "
Go there and try them out.
Vehicle: Dodge Caravan
Service Date: 07/07/2017
Review Created: 07/30/2017 09:33 PM
Rudy K., Service Manager at Chicago Driveline Inc responded on 07/31/2017

Hi Dave. Thanks 4 the 5 star review. We will continue to take care of you. Thanks Rudy

Rudy Krastin
Service Manager
708-385-1900 Ext:1
Richard Z. on 07/29/2017
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Richard said they did a good job and it was done in a timely fashion.
Vehicle: Plymouth Grand Voyager
Category: Service
Service Date: 06/28/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 07/31/2017

Hi Rich. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy

Rudy Krastin
Service Manager
708-385-1900 Ext:1
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