Chicago Driveline Inc


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

119 Reviews

98% Would Recommend
Latest Review 19 days ago
Steven K. on 11/22/2017
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"Great shop"
Fast, courteous, & hi-tech
Vehicle: Dodge Pickup
Service Date: 11/08/2017
Review Created: 11/22/2017 06:11 AM
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Maurice H. at Chicago Driveline Inc responded on 11/22/2017

THANKS STEVEN:WE AIM TOO PLEASE WE ARE GRAETFUL FOR
YOUR BUISNESS.KEEP US IN MIND FOR FUTURE SERVICES.
THANKS AGAIN.

MAURICE HILL:SERVICE MGR
CHICAGO DRIVELINE
11500 S CENTRAL AVE
ALSIP IL 60803
708-385-1900 EXT# 1

John S. on 11/21/2017
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John said they honored their warranty at this business.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/20/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Robert D. on 11/21/2017
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Robert said he got good service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 11/15/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Kang L. on 11/21/2017
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Spoke with Kwang. She said her husband was satisfied. The service was excellent and the price was right. She was satisfied.
Vehicle: Hyundai Azera
Category: Service
Service Date: 11/20/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Janice F. on 11/16/2017
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Janice said she received a Triple A discount. She would recommend this business.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/09/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
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Maurice H. at Chicago Driveline Inc responded on 11/21/2017

THANK YOU,JANICE KEEP US IN MIND FOR FUTURE SERVICES.

MAURICE HILL:SERVICE MGR
CHICAGO DRIVELINE
11500 S CENTRAL AVE
ALSIP IL 60803
708-385-1900 EXT#1

Lawrence H. on 11/16/2017
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Lawrence said the business provided awesome service. Maurice is trustworthy and he didn't try to sell him work that wasn't necessary. He has already made referrals, and he will continue to send customers to the business.
Vehicle: INFINITI QX56
Category: Service
Service Date: 10/13/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
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Maurice H. at Chicago Driveline Inc responded on 11/21/2017

THANK YOU LAWRENCE, WE DO ARE BEST EVERYTIME AND THAT WILL NEVER CHANGE,WHEN WE SERVICE YOUR VEHICLES.

MAURICE HILL:SERVICE MGR
CHICAGO DRIVELINE
11500 S CENTRAL AVE
ALSIP IL 60803
708-285-1900 EXT#1 

Joe C. on 11/15/2017
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Joe said Maurice made the difference. He would recommend this business as long as Maurice is there.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 10/05/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
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Maurice H. at Chicago Driveline Inc responded on 11/16/2017

THANK-YOU JOE:IF YOU NEED ANYTHING GIVE ME A CALL
ANYTIME..AND DONT BE SO HARD ON YOURSELF,OR YOUR
VEHICLE.THANKS AGAIN

MAURICE HILL:SERVICE MGR
CHICAGODRIVELINE
11500 S CENTRAL AVE
ALSIP IL 60803
708-385-1900 EX#1 

Octavio C. on 11/14/2017
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Octavio said the guys were great.
Vehicle: Ram Pickup
Category: Service
Service Date: 10/13/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Marianne M. on 11/14/2017
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Spoke with Marianne's husband. He said the staff provide good quality work and that's what he was looking for. They are a great place to do business and he trusts them.
Vehicle: Pontiac Torrent
Category: Service
Service Date: 10/23/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Tamiko H. on 11/13/2017
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"The staff is extremely friendly and knowledgeable "
Friendly, knowledgeable and cost efficient
Vehicle: Jeep Wrangler
Service Date: 10/18/2017
Review Created: 11/13/2017 10:18 PM
Eric A. on 11/13/2017
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Eric said the service at this business is very good.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 10/04/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
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Maurice H. at Chicago Driveline Inc responded on 11/14/2017

THANK YOU ERIC,WE TRY TO DO OUR BEST WITH ALL OUR CUSTOMERS,AND WE THANK YOU AGAIN.

MAURICE HILL:SERVICE MGR
CHICAGO DRIVELINE
11500 S CENTRAL AVE
ALSIP IL 60803
PH#708-385-1900 EX#1 

Cathy C. on 11/13/2017
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Cathy said this business provided good and quick service. She had her vehicle repaired within 24 hours. Some of the parts were more expensive than she had anticipated.
Vehicle: Nissan Rogue
Category: Service
Service Date: 11/02/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
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Maurice H. at Chicago Driveline Inc responded on 11/14/2017

CATHY THANK YOU FOR YOUR BUISNESS,GLAD TO KNOW YOUR
VEHICLES IS RUNNING GREAT.IF YOU NEED ANYTHING FEEL
FREE TO GIVE US A CALL.AND THANKS AGAIN.

MAURICE HILL:SERVICE MGR
CHICAGODRIVELINE
11500 S CENTRAL AVE
ALSIP IL 60803 PH#708-385-1900 EX#1

Dave G. on 11/06/2017
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Dave said this business was very helpful, which he appreciated.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Brian N. on 10/23/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Disappointed"
Thought that this would be the place to go for a front driveshaft installed. Well not really, they didn't grease 3 u joints or the slip yoke if the shaft and left bolts loose on the flange to transfer case. Maurice behind the counter is rude and clueless. Won't ever get my business again and I'll go out if my way to steer people clear of the place.
Vehicle: Ford Ranger
Service Date: 10/23/2017
Review Created: 10/23/2017 07:53 PM
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Maurice H. at Chicago Driveline Inc responded on 10/24/2017

Brain,
We're sorry to hear that you had a not so good experience at our shop. We normally don't install customer supplied parts because we are unable to offer a guarantee on the parts,but we broke the rules in your case because it was pouring rain the day you were here and we thought we would help you out. We are hoping you can return ASAP so we can make a wrong situation right, and make any corrections if needed.

Maurice
Service Manager
Chicago Driveline,Inc
Alsip, IL

Johnny C. on 10/23/2017
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Johnny said his experience with this business was super good. The personnel were kind, polite and nice. They were treated him very nicely and he couldn't ask for anything better.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 10/19/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Richard R. on 10/17/2017
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Richard said the staff were honest about what was wrong with his vehicle.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
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Maurice H. at Chicago Driveline Inc responded on 10/20/2017

THANKS RICHARD:WE AIM TO PLEASE THATS ARE BEST POLICY,
KEEP US IN MIND FOR FUTURE SERVICES.THANKS AGAIN

MAURICE HILL:SERVICE MGR
CHGO DRIVLINE
11500 S CENTRAL AVE
ALSIP IL 60803
708-385-1900 EXT#1

Tom K. on 10/16/2017
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Tom said the services were excellent. He thanked them for doing a perfect job.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 10/11/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
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Maurice H. at Chicago Driveline Inc responded on 10/19/2017

THANK YOU TOM:
WE ARE GREATFUL THAT YOU PICKED ARE SHOP FOR SERVICE.
AND WE AIM TO PLEASE ALL THE TIME,THANKS AGAIN

MAURICE HILL:SERVICE MGR
CHGO DRIVELINE
11500 S CENTRAL AVE
ALSIP IL 60803
708-385-1900 EXT#1

Renee B. on 10/13/2017
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"Excellent service and timely ."
Knowledgeable and provides cost and recommendations of repairs.
Vehicle: Mercury Grand Marquis
Service Date: 10/11/2017
Review Created: 10/13/2017 07:16 AM
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Maurice H. at Chicago Driveline Inc responded on 10/13/2017

Thanks Renee, We aim for the stars with all our customers
Thanks Again
MAURICE HILL SERVICE MGR
ANY QUESTIONS PLEASE CALL ME 708-385-1900 EXT#1

John S. on 10/12/2017
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John said the staff was really good. He was very satisfied. They are very good at what they do.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
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Maurice H. at Chicago Driveline Inc responded on 10/18/2017

THANKS JOHN WE AIM TO PLEASE ALL THE TIME..KEEP US IN MIND FOR ANY FUTURE NEEDS THANKS AGAIN..

MAURICE HILL:SERVICE MGR
CHICAGO DRIVELINE INC.
11500 S CENTRAL AVE
ALSIP IL 60803
PH#708-385-1900 EXT#1
     

John S. on 10/10/2017
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"Schedule maintenance "
As always a job well done
Vehicle: GMC Terrain
Service Date: 10/09/2017
Review Created: 10/10/2017 05:24 AM
Displaying Review 1 - 20 of 119 in total