Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

212 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


CM
Chris M.
Oak Forest, IL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Chris said it was a good experience with pretty good service.
This review was collected via phone interview by Customer Research Inc.

KL
Kang L.
Orland Park, IL
Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Kang said she was always satisfied with the service, the price was good and the business was also clean.
This review was collected via phone interview by Customer Research Inc.

LS
Lenny S.
Chicago Ridge, IL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Lenny said he has been with the business for years and they are good people.
This review was collected via phone interview by Customer Research Inc.

WC
Winston C.
Chicago, IL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Great shop
Customer service was excellent and very professional. The work area looked very clean and the staff professional.

LB
Lisa B.
Chicago, IL
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Lisa said everything worked out great at this business.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Palos Hills, IL
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Mike said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Chicago, IL
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
George said they're good at what they do. The prices are a little high.
This review was collected via phone interview by Customer Research Inc.

PS
Pat S.
Palos Heights, IL
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Pat said it was quick and all he had to do was drop off his vehicle. The staff took care of everything else.
This review was collected via phone interview by Customer Research Inc.
Maurice H. from Chicago Driveline Inc responded on 08/01/2018

Pat we where glad to help you out..Keep us in mind for future services.Thank you very much.
Maurice Service Mgr..


PG
Pam G.
Chicago, IL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Spoke with Roberta. She said the staff at this business was very professional and timely.
This review was collected via phone interview by Customer Research Inc.

BU
Bagai U.
Orland Park, IL
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
Bagai said the business's prices are high compared to competitors, and he was overcharged by $3. He stated their service was good and he is happy. Maurice is very good and he likes his attitude.
This review was collected via phone interview by Customer Research Inc.

FJ
Frank J.
Country Club Hills, IL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Frank said that the place does great work, they got it done in a timely manner and he'll be back soon.
This review was collected via phone interview by Customer Research Inc.

JL
Jerome L.
Chicago, IL
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
The employees and always pleasant and welcoming
This company has class and treat everyone with dignity.
Thank you Thank you !
Jerome L.

OA
Otis A.
Chicago, IL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Otis said he liked the service and the work he received.
This review was collected via phone interview by Customer Research Inc.

OD
Orville D.
Chicago, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Orville said everything was great, they got the job done and they provided great customer service.
This review was collected via phone interview by Customer Research Inc.
Maurice H. from Chicago Driveline Inc responded on 07/03/2018

We thank you orville for choosing chicago drivline,And we are happy your happy with are service thanks again.

Maurice Hill
Service Mgr


DC
Daniel C.
Crestwood, IL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Daniel said this business has superior service, quick turnaround time, and the staff are very nice guys.
This review was collected via phone interview by Customer Research Inc.
Maurice H. from Chicago Driveline Inc responded on 07/02/2018

Thank You very much Daniel we aim to please glad you where
happy with are service..Keep us in mind for future repairs.

Maurice Hill
Service Mgr


PM
Patrick M.
Alsip, IL
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Patrick said that they fit him into the schedule, diagnosed his problem right away, and he had his vehicle back by the end of the day. He didn't have any complaints.
This review was collected via phone interview by Customer Research Inc.
Maurice H. from Chicago Driveline Inc responded on 06/26/2018

We thank you for selecting chicago drivline patrick, And where glad to help you out.If you need any future services give us a call
thanks again..

Maurice Hill
Service Mgr
708-385-1900 Ext#1


MF
Mike F.
Oak Lawn, IL
GMC Savana Cargo Van
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/22/2018 Category: Service
Mike said he is very dissatisfied with the amount of labor he was charged for his vehicle and they never kept in contact with him about the price.
This review was collected via phone interview by Customer Research Inc.
Maurice H. from Chicago Driveline Inc responded on 06/25/2018

Mike we are very sorry you feel that way, But you where givin
price before any work was done to your vehicle,And you approved all repairs at time of phone call..We also gave you a
discount on the repairs that where performed.We never perform
work to vehicles until approved by customers.We also charged you less than you where quoted.

Maurice Hill
Service Mgr
708-385-1900 Ext#1


RN
Ronald N.
Chicago, IL
Lexus LS 400
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
They do everything, and do it well.
Expert knowledge and specialized equipment to handle most automotive and truck repairs, especially the driveline related work
Maurice H. from Chicago Driveline Inc responded on 06/19/2018

Ron we are only as good as our tools,This day and age we have to stay updated with the changing times and vehicles..
Thanks again Ron.

Maurice Hill
Service Mgr.


TK
Tony K.
Alsip, IL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Tony said they are honest and they really try to solve the issue. If they can't, they let the customer know why the issue could not be solved. Maurice is a very intelligent person, and has really helped him out.
This review was collected via phone interview by Customer Research Inc.
Maurice H. from Chicago Driveline Inc responded on 06/19/2018

Thank you very much Tony,If you need anything in the future let
us know..Thanks again and dont forget about your oil change.

Maurice Hill
Service Mgr.


WL
Wyndell L.
Flossmoor, IL
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
beyond honest. great expereince
Its hard to find honest mechanics so I traveled about 25 minutes from where I live in search of one. This place will be getting my business in the future. Even shuttled me to a nearby cafe and offered text updates. They will not throw parts at a problem until they are 100% sure they know what is going on with your car. Even the customers in the place raved about how great they were. Very happy with my service. Will be bringing more business to them.
Maurice H. from Chicago Driveline Inc responded on 06/15/2018

We where happy to assist you Wyndell,Let us know if we can help you in any way.And thanks for selecting Chicago Driveline.

Maurice Hill
Service Mgr.