Richard R. in Blue Island, IL on 10/17/2017
Richard R. on 10/17/2017
Richard said the staff were honest about what was wrong with his vehicle.
Vehicle:
Chevrolet Impala
Category:
Service
Service Date:
10/12/2017
Review Created:
10/17/2017
This review was collected via phone interview by Customer Research Inc.
Maurice H. at Chicago Driveline Inc responded on 10/20/2017
THANKS RICHARD:WE AIM TO PLEASE THATS ARE BEST POLICY,
KEEP US IN MIND FOR FUTURE SERVICES.THANKS AGAIN
MAURICE HILL:SERVICE MGR
CHGO DRIVLINE
11500 S CENTRAL AVE
ALSIP IL 60803
708-385-1900 EXT#1
Tom K. in Crestwood, IL on 10/16/2017
Tom K. on 10/16/2017
Tom said the services were excellent. He thanked them for doing a perfect job.
Vehicle:
Chevrolet Malibu
Category:
Service
Service Date:
10/11/2017
Review Created:
10/16/2017
This review was collected via phone interview by Customer Research Inc.
Maurice H. at Chicago Driveline Inc responded on 10/19/2017
THANK YOU TOM:
WE ARE GREATFUL THAT YOU PICKED ARE SHOP FOR SERVICE.
AND WE AIM TO PLEASE ALL THE TIME,THANKS AGAIN
MAURICE HILL:SERVICE MGR
CHGO DRIVELINE
11500 S CENTRAL AVE
ALSIP IL 60803
708-385-1900 EXT#1
Renee B. in Orland Hills, IL on 10/13/2017
Renee B. on 10/13/2017
"Excellent service and timely ."
Knowledgeable and provides cost and recommendations of repairs.
Vehicle:
Mercury Grand Marquis
Service Date:
10/11/2017
Review Created:
10/13/2017 07:16 AM
Maurice H. at Chicago Driveline Inc responded on 10/13/2017
Thanks Renee, We aim for the stars with all our customers
Thanks Again
MAURICE HILL SERVICE MGR
ANY QUESTIONS PLEASE CALL ME 708-385-1900 EXT#1
John S. in Alsip, IL on 10/12/2017
John S. on 10/12/2017
John said the staff was really good. He was very satisfied. They are very good at what they do.
Vehicle:
Ford Explorer
Category:
Service
Service Date:
10/05/2017
Review Created:
10/12/2017
This review was collected via phone interview by Customer Research Inc.
Maurice H. at Chicago Driveline Inc responded on 10/18/2017
THANKS JOHN WE AIM TO PLEASE ALL THE TIME..KEEP US IN MIND FOR ANY FUTURE NEEDS THANKS AGAIN..
MAURICE HILL:SERVICE MGR
CHICAGO DRIVELINE INC.
11500 S CENTRAL AVE
ALSIP IL 60803
PH#708-385-1900 EXT#1
John S. in Palos Heights, IL on 10/10/2017
John S. on 10/10/2017
As always a job well done
Vehicle:
GMC Terrain
Service Date:
10/09/2017
Review Created:
10/10/2017 05:24 AM
John S. in Palos Heights, IL on 09/29/2017
John S. on 09/29/2017
"No hassle upfront with your estimates "
As always prompt and onetime job well done
Vehicle:
Ford Expedition
Service Date:
09/28/2017
Review Created:
09/29/2017 05:27 AM
Maurice H. at Chicago Driveline Inc responded on 10/03/2017
good morning john,thanks for your buisness..and you will always
get this type of service..and thanks again maurice service mgr.
Ronald N. in Chicago, IL on 09/28/2017
Ronald N. on 09/28/2017
A minor problem was quickly repaired. Sure going to miss Rudy!
Vehicle:
Honda Odyssey
Service Date:
09/26/2017
Review Created:
09/28/2017 08:27 AM
Roy F. at Chicago Driveline Inc responded on 09/28/2017
Thank You for the 5 star review Ron,We are going to miss Rudy too, and wish him well in his early retirement
Roy Frestel
President
708-385-1900
Chris L. in Chicago, IL on 09/23/2017
Chris L. on 09/23/2017
Great job with the alignment on my Fury after I did a full suspension rebuild.
These guys took the time and did it right the first time.
Won't go anywhere else for my alignment needs with an old car or a daily driver.
Vehicle:
Plymouth Fury
Service Date:
09/22/2017
Review Created:
09/23/2017 01:49 PM
Maurice H. at Chicago Driveline Inc responded on 09/26/2017
Thanks you for the nice review, we loved your car
Thomas S. in Chicago, IL on 09/18/2017
Thomas S. on 09/18/2017
Thomas said his overall experience was fantastic. The technicians are good.
Vehicle:
Ford Taurus X
Category:
Service
Service Date:
09/06/2017
Review Created:
09/18/2017
This review was collected via phone interview by Customer Research Inc.
Roy F. at Chicago Driveline Inc responded on 09/22/2017
Tom,
Thank You for your Fanatastic review
Roy Frestel
President
708-385-1900
James C. in Chicago, IL on 09/02/2017
James C. on 09/02/2017
Professional and straight to the point. My trucks steering is straight as an arrow. Thanks to the staff at Chicago Driveline Inc...! Highly recommended!
Vehicle:
Ford Pickup
Service Date:
09/01/2017
Review Created:
09/02/2017 08:18 PM
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/07/2017
Good Morning James. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy
Rudy Krastin
Service Manager
708-385-1900 Ext:1
Wesley P. in Chicago, IL on 08/29/2017
Wesley P. on 08/29/2017
Wesley said the service was good.
Vehicle:
Toyota 4Runner
Category:
Service
Service Date:
08/23/2017
Review Created:
08/29/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/07/2017
Good Morning Wesley. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy
Rudy Krastin
Service Manager
708-385-1900 Ext:1
Mike B. in Orland Park, IL on 08/28/2017
Mike B. on 08/28/2017
Mike said everything was fine at this business. He talked with Rudy and the experience was fine.
Vehicle:
Chevrolet Silverado 1500
Category:
Service
Service Date:
08/25/2017
Review Created:
08/28/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/12/2017
Hi Mike. Thanask for the 5 star review. If we can do anything for you in the future let me know. Thanks Rudy
Rudy Krastin
Service Manager
708-385-1900 Ext:1
Rob B. in Hickory Hills, IL on 08/25/2017
Rob B. on 08/25/2017
Rob said they seemed like nice people. They checked his vehicle thoroughly and made a list of things for him.
Vehicle:
Ford F-150
Category:
Service
Service Date:
08/18/2017
Review Created:
08/25/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/07/2017
Good Morning Rob. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy
Rudy Krastin
Service Manager
708-385-1900 Ext:1
Andy M. in Evergreen Park, IL on 08/25/2017
Andy M. on 08/25/2017
Andy said this business estimated that it would be $1300 for ball joints and he is not sure why it would be that much.
Vehicle:
Chevrolet Silverado 1500
Category:
Service
Service Date:
08/22/2017
Review Created:
08/25/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/07/2017
Good Morning Andy. The reason for the cost of the suspension work you inquired about is we only use top quality parts and your truck has lifted suspension. We do not use overseas parts. If you need anything in the future let me know. Thanks Rudy
Rudy Krastin
Service Manager
708-385-1900 Ext:1
Anil G. in Palos Heights, IL on 08/23/2017
Anil G. on 08/23/2017
The work was done in a timely fashion. The scope of work was explained very well, and other things that may need attention were explained well in the invoice. People are friendly, professional and courteous
Vehicle:
Lexus ES 350
Service Date:
08/16/2017
Review Created:
08/23/2017 12:01 PM
Rudy K., Service Manager at Chicago Driveline Inc responded on 08/25/2017
Good Morning. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy
Rudy Krastin
Service Manager
708-385-1900 Ext:1
Paulette W. in Lathrup Village, MI on 08/20/2017
Paulette W. on 08/20/2017
"The gentleman was attentive to my needs with a positive attitude. Completed the task in a reasonable amount of time and didn't cost me an arm & a leg."
The place was clean and neat where I had to wait.
Vehicle:
GMC Terrain
Service Date:
08/14/2017
Review Created:
08/20/2017 10:01 AM
Rudy K., Service Manager at Chicago Driveline Inc responded on 08/22/2017
Hi Paulette. Thanks for the 5 star review. If we can be of service in the future let us know. Thanks Ed
Rudy Krastin
Service Manager
708-385-1900 Ext:1
Tom M. in Chicago, IL on 08/18/2017
Tom M. on 08/18/2017
Tom said this business did a good job. It wasn't an easy task but they managed to get it done. They could have torched the rust off his vehicle and made him buy new parts but they worked a little extra hard and saved him money. He appreciated what they did.
Vehicle:
Chevrolet Tahoe
Category:
Service
Service Date:
08/15/2017
Review Created:
08/18/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 08/29/2017
Hi Tom. Thanks for the 5 star review. If we can help you out in the future let me know. Thanks Rudy
Rudy Krastin
Service Manager
708-385-1900 Ext:1
Francisco R. in Oak Lawn, IL on 08/17/2017
Francisco R. on 08/17/2017
I was recommended by Denny's auto repair for an alignment great service excellent facility very professional customer service Ed was great explaining everything thanks guys
Vehicle:
Toyota Camry
Service Date:
08/15/2017
Review Created:
08/17/2017 12:06 PM
Rudy K., Service Manager at Chicago Driveline Inc responded on 08/22/2017
Hi Francisco. Thanks for the 5 star review. If we can be of service to you in the future let us know. Thanks Ed.
Rudy Krastin
Service Manager
708-385-1900 Ext:1
Carlos T. in Prospect Heights, IL on 08/17/2017
Carlos T. on 08/17/2017
Carlos said this business did the service fast and they have fair prices.
Vehicle:
Dodge Pickup
Category:
Service
Service Date:
08/11/2017
Review Created:
08/17/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/18/2017
Hi Carlos. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy
Rudy Krastin
Service Manager
708-385-1900 Ext:1
Barbara M. in Crestwood, IL on 08/15/2017
Barbara M. on 08/15/2017
Barbara said she was very satisfied with this business. They were very nice and they had her vehicle ready the same day she took it to them. She has already recommended others to this business.
Vehicle:
Chevrolet Malibu
Category:
Service
Service Date:
08/07/2017
Review Created:
08/15/2017
This review was collected via phone interview by Customer Research Inc.
Rudy K., Service Manager at Chicago Driveline Inc responded on 09/12/2017
Hi Barbara. Thanks for the 5 star review. If you need anything in the future let me know. Thanks Rudy
Rudy Krastin
Service Manager
708-385-1900 Ext:1
