Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

270 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


KS
KEN S.
Elmwood Park, IL
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Great customer service
without question, they consistently offer wonderful customer service and look to identify solutions to one's problem, love the service
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Ken, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your BMW 5 Series. 

Thank you,

Joanna A.

KD
KURT D.
Chicago, IL
Mercedes-Benz C320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019
On time and done right!
My car needed a new radiator. The work was done correctly, at the quoted price and on time. Thanks to the crew! Everyone is always friendly and professional.
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Kurt, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Mercedes Benz C320. 

Thank you,

Joanna A.

LM
LUIS M.
Chicago, IL
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
Oil change
Communication is great service is done fast and great work
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Luis, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Nissan Sentra. 

Thank you,

Joanna A.

AR
ALEXANDER R.
Chicago, IL
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Excellent service from beginning to end
Professional services in all areas.
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Alex, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your BMW 5 Series. 

Thank you,

Joanna A.

TB
THOMAS B.
Skokie, IL
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Engine replacement
Wonderful service shop! They replaced the engine on my van and fixed leaks (others couldnt figure out) on my convertible.....both cars were finished in the same week. Thanks to Joseph and his knowledgable team I am back on the road asap
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Tom, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Toyota Tundra. 

Thank you,

Joanna A.

LC
Lemont C.
Chicago, IL
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Lemont said the service was good.
This review was collected via phone interview by Customer Research Inc.
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Lemont, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Volkswagen Touareg. 

Thank you,

Joanna A.

US
URIEL S.
Chicago, IL
Saab 9-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Great experience
Where able to resolve the problems with my Saab and kept me informed when they need to. Provided me with different options when it came to resolving one the issues with the car.
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Uriel, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Saab 9-5. 

Thank you,

Joanna A.

LG
LUIS G.
Des Plaines, IL
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Great Service Process!!!
Scheduling service here was fast and easy. It's great knowing Chicago Motors can service my VW properly.
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Luis, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Volkswagen Tiguan. 

Thank you,

Joanna A.

ZM
Zain M.
Skokie, IL
Mercedes-Benz S550
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019 Category: Service
Zain said the business was great, professional, and honest. He was a first time customer, he is happy with the service, and will definitely go back.
This review was collected via phone interview by Customer Research Inc.
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Zain, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Mercedes Benz S550. 

Thank you,

Joanna A.

FA
Freddy A.
Palatine, IL
Volkswagen Tiguan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Freddy said the business did a great job and the mechanic is very knowledgeable.
This review was collected via phone interview by Customer Research Inc.
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Freddy, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Volkswagen Tiguan. 

Thank you,

Joanna A.

Verified Customer
Chicago, IL
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Mercedes gl450
I love this place and the ppl that work there Joseph comes off a little strong lol but he knows what he’s talking about
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Ashawna, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Mercedes Benz GL450. 

Thank you,

Joanna A.

OR
Oscar R.
Chicago, IL
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Oscar said they did exactly what he needed and they got the parts right away.
This review was collected via phone interview by Customer Research Inc.
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello Oscar, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Mercedes Benz C300. 

Thank you,

Joanna A.

JM
James M.
Chicago, IL
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
James said they have always done a good job for him.
This review was collected via phone interview by Customer Research Inc.
Joanna A., Vice President from Chicago Motors responded on 03/18/2019

Hello James, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Volkswagen Jetta Sedan. 

Thank you,

Joanna A.

BW
BELINDA W.
Chicago, IL
Audi A8
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2019
A8
The staff is very friendly and knowledgable. My car as service in a timely manner, I was satisfied with the prices and work performed.
Joanna A., Vice President from Chicago Motors responded on 02/12/2019

Hello Belinda, 

The team at Chicago Motors want to thank you for this great review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Audi A8. 

Thank you,

Joanna A.

CG
CHARLES G.
Calumet City, IL
BMW 740iL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Charles Golar
U guys are the best foreign car specialist ever u guys do awesome work I'm a customer for life
Joanna A., Vice President from Chicago Motors responded on 01/31/2019

Hello Charles, 

The team at Chicago Motors want to thank you for this amazing review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your BMW 740iL. 

Thank you,

Joanna A.

NT
Nikola T.
Chicago, IL
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Nikola said he had a great experience with them.
This review was collected via phone interview by Customer Research Inc.
Joanna A., Vice President from Chicago Motors responded on 01/31/2019

Hello Nikola, 

The team at Chicago Motors want to thank you for this amazing review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Mercedes Benz E-Class. 

Thank you,

Joanna A.

MC
Monica C.
Chicago, IL
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Monica said the staff was fast, attentive, and answered all her questions.
This review was collected via phone interview by Customer Research Inc.
Joanna A., Vice President from Chicago Motors responded on 01/31/2019

Hello Monica, 

The team at Chicago Motors want to thank you for this amazing review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Kia Sorento. 

Thank you,

Joanna A.

KM
KARI M.
Chicago, IL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
My new neighborhood go-to car shop!
My car is not in the greatest condition. I came here primarily for an oil change and to change busted light bulbs. Reasonably priced services and communication is great. Will be back for future services. Car is running great so far! Thanks again!
Joanna A., Vice President from Chicago Motors responded on 01/31/2019

Hello Kari, 

The team at Chicago Motors want to thank you for this amazing review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Toyota Corolla. 

Thank you,

Joanna A.

CP
Colin P.
Skokie, IL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Colin said the business set expectations early and finished servicing the vehicle on the same day he brought it in.
This review was collected via phone interview by Customer Research Inc.
Joanna A., Vice President from Chicago Motors responded on 01/31/2019

Hello Colin, 

The team at Chicago Motors want to thank you for this amazing review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Volkswagen Passat. 

Thank you,

Joanna A.

MA
MATT A.
Chicago, IL
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
always a positive experience
Appreciate the thorough customer service and accommodation of my schedule.
Feel very comfortable bringing my vehicle for service.
Joanna A., Vice President from Chicago Motors responded on 01/31/2019

Hello Matt, 

The team at Chicago Motors want to thank you for this amazing review. We are always happy to hear about another satisfied customer. We look forward to servicing all future repairs on your Acura MDX. 

Thank you,

Joanna A.