Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

314 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


TM
Theresa M.
Fairmont, WV
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Courteous & Kind
My personal experience with CHIPPS Auto Repair has been a positive one. I especially liked the fact that I was walked through whatever repairs on my car were necessary verbally. I was never met with impatience during any of my conversations with members of the CHIPPS team. There were many such conversations. Courteousness and kindness is what I personally experienced whenever I was speaking with anyone. And I was never pressured into doing anything I was uncomfortable with.

BV
Brad V.
West Virginia
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Brad said the business does really good work. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

VS
Virginia S.
Fairmont, WV
Subaru Legacy Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Virginia said the employees provided wonderful service. They had her vehicle in and out of service quickly. She was satisfied with her service.
This review was collected via phone interview by Customer Research Inc.

GB
George B.
Fairmont, WV
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
George said the business is very professional and does good work. They complete work in a timely manner, estimates are spot on and they stand behind their work. He is very happy with the work and refers them to others,
This review was collected via phone interview by Customer Research Inc.

SF
Skye F.
West Virginia
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Skye said this business did everything she asked them to do and the staff was nice to her.
This review was collected via phone interview by Customer Research Inc.

DV
Debrah V.
Fairmont, WV
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Mercury Mariner
They take such good care of my car , just as if I was family. They keep me informed of the upkeep of my vehicle to maintain peak performance, not to mention safety. And they are willing to help me with even the littlest request like retrieving my air pod from inside my seatbelt holder. “Like your big brothers “. Thanks guys!

NH
Nathan H.
Fairmont, WV
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Nathan said they did a good job at the business.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
Morgantown, WV
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
good work, fix the problem.
thanks so much for fixing my car, love you guys work.

TC
Terry C.
Fairmont, WV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Spoke with Robert. He said this business always gets them in when needed and gets the job done.
This review was collected via phone interview by Customer Research Inc.

AM
Adam M.
Fairmont, WV
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2018 Category: Service
Adam said he would go back to the business for service.
This review was collected via phone interview by Customer Research Inc.

BF
Ben F.
West Virginia
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Ben said the business did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
West Virginia
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Scott said they helped him out , They were really professional and accommodating.
This review was collected via phone interview by Customer Research Inc.

FH
Faith H.
Moundsville, WV
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Faith said that the place made her visit easy and were fast too.
This review was collected via phone interview by Customer Research Inc.

AG
Aneyssa G.
Fairmont, WV
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Aneyssa said the business was easy to deal with and it took care of the problem in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JR
Jordan R.
Fairmont, WV
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Jordan said the service was timely and the prices were reasonable. She stated that she received up-dates until her vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

CR
Carol R.
Fairmont, WV
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
The people providing the service, as well as the service.
Great Service. Able to accommodate my schedule. Notified me of current vehicle problems and potential problems. Repair quotes accurate. I always recommend this business.

DG
Donald G.
Clarksburg, WV
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Donald said the mechanic did a great job and he's fair and honest.
This review was collected via phone interview by Customer Research Inc.

JM
Jack M.
Fairmont, WV
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Spoke with Patty. She said she was very satisfied with her service.
This review was collected via phone interview by Customer Research Inc.

AH
Anna H.
Fairmont, WV
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Spoke with Brian. He said the service has always been inexpensive and he gets high quality work.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Newhebron, MS
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Michael said the guys there are real caring, and got his vehicle back to him as soon as possible. The price wasn't bad and he is very happy. People there are helpful, knowledgeable, dedicated, hard working and he wants to thank everyone.
This review was collected via phone interview by Customer Research Inc.