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Chris & Rod's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,410 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

At Chris & Rod's Auto Service, our ASE-certified auto mechanics have the experience and equipment necessary to diagnose, repair, and service all makes and models of cars and trucks. We offer complete automotive repairs and preventative maintenance services including heating and air conditioning repairs, under-car services, transmission At Chris & Rod's Auto Service, our ASE-certified auto mechanics have the experience and equipment necessary to diagnose, repair, and service all makes and models of cars and trucks. We offer complete automotive repairs and preventative maintenance services including heating and air conditioning repairs, under-car services, transmission repairs and rebuilds, electrical repairs, engine replacements, brake repairs, 4-wheel alignments, tire sales, and much more!

Chris & Rod's Auto Service, Inc, has been offering quality auto repair and service to customers in Rochester, NY and the surrounding areas since 1995! We are family owned and operated and provide complete auto repair for both foreign and domestic vehicles. We are brake repair specialists!

We are committed to offering the highest quality workmanship and customer service. Our friendly and experienced technicians will treat you and your automobile with the utmost respect you deserve. We always maintain the highest standards of our profession. ...more

Categories
Auto Maintenance, Repair Shop, Oil Change
Contact
(585) 872-4700
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
79 Donovan St Webster, NY 14580-3101
Get Directions
Chris & Rod's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,410 Reviews)
Write a Review
Recent Reviews
KP
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Kevin P.
Penfield, NY
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Routine or demand repairs. C&R are #1
Thorough, courteous, great communication. Top notch auto repairs.
TS
TOM S.
Webster, NY
Nissan Armada
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Great Service
Quick service, good communication, and fair price!
WD
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william d.
Webster, NY
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Dependable service
We had an issue with our 2013 outback, which Chris took in right away even though the shop was full. He had to order and wait for parts. We got the car back and it worked as good as ever. We sold the car confident that the new owner will also be happy with it for years to come.
EA
elfie a.
Webster, NY
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Quick fix
I’ll never go any place else other than Chris & Rods if I can help it. They are fast, punctual and friendly and do excellent work. I recommend them highly.
BW
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Bob W.
Webster, NY
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Excellent service as usual
Excellent service as usual
FR
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Frank R.
Webster, NY
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Inspection
Always great service. Quick and on time and with a smile! Can’t be beat
CR
COURTNEY R.
Webster, NY
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Professional and Fair auto shop
Professional and very fair pricing. Chaz is wonderful to work with!
AP
ANTHONY P.
Rochester, NY
Lexus LS 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Prompt complete successful service
All services requested were completed
JR
JOE R.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Stuck lugs
Had a great experience with Chris and Rod’s Auto Shop! I had some seriously stuck and damaged lug nuts that were stopping me from getting my own work done, but they were able to take care of it quickly and professionally. Super helpful and friendly. Definitely recommend!
MA
MARILYN A.
Webster, NY
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Service was efficient and timely.
Always a pleasure to have car serviced at Chis and Rods.
Verified Customer
Ontario, NY
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Electrical problem
They were able to fix with ease
ES
Emily S.
Webster, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
Emily said she trusts the business and they do a good job. She added the business is quick and convenient, and she appreciates their service.
Recommended
CL
CHERYL L.
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Service was timely and courteous
Good service
SB
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STEVE B.
Webster, NY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Great place
My experience here was a very professional business with friendly people who provided great service and information about my vehicle inspection.
I would recommend this place for any automotive service.
MH
Margaret H.
Webster, NY
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
Category: Service
Margaret said the service was great.
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