Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

462 Reviews

99% Would Recommend
Latest Review about 21 hours ago

Reviews


MH
Marisa H.
Rochester, NY
GMC Acadia
Verified
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08/19/2018
A place for my car that I trust!
I cannot say enough good things about Chris and Rods, I am so happy I found a place that I trust to have my vehicle fixed. Recently I had an appointment for an oil change before vacation. I thought my car was running a little differently but for whatever reason I didn't let them know until I brought the car in on a Friday afternoon. A mechanic took it for a test drive and said it was a wheel bearing, he told me don't drive far we'll make an appointment for next week. I told him I was leaving that night for Kentucky, and he replied you can't it's not safe. To make a long story short, they were busy fixing other cars but found time to get my car fixed and stayed late on a Friday to do so!

PW
Phillip W.
Webster, NY
Saab 9-2X
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Monroe County's best Mechanics
The news may not always be great about your car problem, But they are Trustworthy, very accommodating, and have broad knowledge and skills.

BK
Bill K.
West Falls, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Bill said that the staff at this business always treat him well.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Penfield, NY
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Robert said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JO
Jeff O.
Webster, NY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Rattle and inspection
Pleasant and friendly, addressed issues and maintenance work within the scheduled appointment time at a reasonable cost. Would recommend their business to friends.

BB
Brian B.
Webster, NY
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Brian said his overall experience was fine. They were replacing something they had already replaced. This caused him to question the quality of their service.
This review was collected via phone interview by Customer Research Inc.

KP
Kurt P.
Webster, NY
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Kurt said this business got him in quickly and did the work very quickly. It was a quick and easy experience.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Webster, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Oil changes
Great service

RI
Rick I.
Webster, NY
Cadillac CTS-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Rick said the staff at this business is honest. They do spectacular work. They do what they say.
This review was collected via phone interview by Customer Research Inc.

JT
Joe T.
Webster, NY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Joe said the staff was quick, honest, and did good quality service.
This review was collected via phone interview by Customer Research Inc.

PP
Paul P.
Webster, NY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Spoke with Molly. She said she trusts them and believes they are very honest.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Webster, NY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Simple. Fair
Easy to work with and straightforward. Can’t ask for more

LS
Louralee S.
Webster, NY
Honda Accord Crosstour
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
LouraLee said the employees were very nice. They completed her service the same day. The work was easy. There was no hassle.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Rochester, NY
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Dan said the service was great.
This review was collected via phone interview by Customer Research Inc.

GL
Gloria L.
Webster, NY
BMW Z3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Spoke with Kenneth. He said the business has always been helpful. They get him in as quick as they can. They are honest and do good work.
This review was collected via phone interview by Customer Research Inc.

PT
Paul T.
Webster, NY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
Great Service
My Honda needed quite a bit of work, bearings and brakes. Dropped it off in the morning and it Was finished by the end of the day. Everything was explained very clearly before the service was performed. I will use them again.

SK
Sussil K.
Webster, NY
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Susill said the service was good. The problem with his brakes is completely gone, but the issue with the tire is reappearing. He will keep using the services.
This review was collected via phone interview by Customer Research Inc.

EM
Eugene M.
New York
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Eugene said it is a great place and they are respectful and pleasant. They are very helpful and kind. He really appreciates them.
This review was collected via phone interview by Customer Research Inc.

KV
Kara V.
Webster, NY
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Kara said she loves the staff, they always exceed her expectations. They are very honest and upfront about what needs to happen with her vehicle. They also follow up via phone and send out cards and coupons, which gives it a very nice, small town feel.
This review was collected via phone interview by Customer Research Inc.

MG
Miguel G.
Victor, NY
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Miguel said the guys are great. He will bring his vehicle back for brakes and other work. He is looking forward to bringing his vehicles back for general service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 462 in total