Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

482 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Webster, NY
GMC Sierra 1500
Verified
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10/16/2018
Great service
Great service and caring about you and your vehicle!

JC
Jim C.
Webster, NY
Toyota Matrix
Verified
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10/10/2018
My first Visit to Chris & Rods's Auto Service
I moved to Webster this spring in May. My first visit to Chris & Rod's turned out to be a great experience. I called in the morning to schedule an appointment and was able to bring my car there on the same day. Scott in the office was very nice. we discovered that we had similar interests in vintage cars. They serviced my car quickly and efficiently. I plan on using them again and would recommend them to others.
Thanks Guys!
James Caffrey

BH
Bob H.
Webster, NY
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Bob said that the service at this business was real good. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

RH
Rebecca H.
Webster, NY
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Rebecca said that she always has a fine experience when she takes her vehicle in.
This review was collected via phone interview by Customer Research Inc.

BB
Barb B.
Webster, NY
Kia Sportage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Spoke with Neil. He said the service was perfect as usual. The staff was ready and prepared when he arrived and performed the work they said they would do.
This review was collected via phone interview by Customer Research Inc.

EA
Elio A.
Fairport, NY
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Elio said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

RT
Ron T.
Webster, NY
Jeep Grand Cherokee
Verified
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09/23/2018
Convenient local location
Great service !! Had a 9:00 appt and did not have to wait. It is hard to find a good and honest mechanic. These guys fit both . Have and would recommend them to anyone. Ron Tweedle

WD
william d.
Webster, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Prompt service
Thank you.

MM
Mike M.
Webster, NY
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2018
Accomodating service
I arrived almost half an hour late for my oil change but Chris and Rod's still was able to accommodate me.

Greatly appreciated because I am going out of town this weekend.

AL
Andrea L.
Webster, NY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Andrea said the business was very personable and understanding about the fact that she had a young daughter that would be in the vehicle, they made sure her daughter would be safe without breaking her wallet.
This review was collected via phone interview by Customer Research Inc.

LD
Lou D.
Chrysler 300
Verified
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09/19/2018
Actuator switch for drivers door
Great work, door works great again i also had a oil change. everything was done in 2 hours. Thanks for a job well done.

MB
Mark B.
Penfield, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Mark said, this business did a very good job.
This review was collected via phone interview by Customer Research Inc.

JR
Jack R.
Webster, NY
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Great Family service station
My son's car was past due for his inspection and I called Chris & Rods service and they took care of that day. They are very dependable when your in need.

PT
Philip T.
Webster, NY
Ram Pickup
Verified
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09/12/2018
Excellent Service!
I couldn’t make up my mind on what tires I wanted for my truck! Chis recommended some nice Coopers at a very good price! So, we went with them. I have been taking my vehicles for years to Chris and Rod’s and I highly recommend their excellent prices and service! Philip R. Thesing

LS
Lynn S.
Webster, NY
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Lynn said they were friendly and did a great job . He stated he had a good rapport with Chris.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Webster, NY
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Great Service
They are very knowledgeable but not pushy. Been going there since I moved to the village.
I have recommended this business to several friends.

AM
Al M.
Rochester, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Al said that he loves this business for service. He recommends them often to friends and family.
This review was collected via phone interview by Customer Research Inc.

KO
Kathlene O.
Webster, NY
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Spoke with Mike. He said this business was courteous, quick, and on time.
This review was collected via phone interview by Customer Research Inc.

AB
Adam B.
Rochester, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Adam said the staff were outstanding and gave him everything he needed.
This review was collected via phone interview by Customer Research Inc.

MH
Marisa H.
Rochester, NY
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
A place for my car that I trust!
I cannot say enough good things about Chris and Rods, I am so happy I found a place that I trust to have my vehicle fixed. Recently I had an appointment for an oil change before vacation. I thought my car was running a little differently but for whatever reason I didn't let them know until I brought the car in on a Friday afternoon. A mechanic took it for a test drive and said it was a wheel bearing, he told me don't drive far we'll make an appointment for next week. I told him I was leaving that night for Kentucky, and he replied you can't it's not safe. To make a long story short, they were busy fixing other cars but found time to get my car fixed and stayed late on a Friday to do so!

Displaying Review 1 - 20 of 482 in total