I had an appintment at my hair dressers last Tuesday and when I walked out to get in my car I realized I had a low front tire. My appintment was for a full treatment, 2 hours or more and I knew I could't reschedule for anytime soon. I needed an oil change and a brake light replaced so drove over to Christie's Automotive, went in and said to Dave, the owner, Say, i'm in a pinch, I have an appointment in 10 minutes, I need an oil change, air in tire and a brake light replacement and a ride to the beauty shop down the street, can you help me? He said, yes I can, and he did. I gave him my keys, he called his helper who immediately drove me to my appointment and I told him I could get a ride back to pick up the car later. I was on time for my appointment, when I picked up my car, everything was done, the bill was exactly what was quoted, no asking for extras, nice sticker on the windshield re mileage at next oil change and I was given a coupon for a free car wash. Now would I go back, You bet, sincerely, Phyllis Owens
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer
