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City Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(234 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

City Garage, formerly Shaun's American Service, proudly serves our local community and businesses. We are a family owned business, that believes in doing a honest job at a fair price. Our customers are like family and are excited to help you with your automotive needs. City Garage mechanics are ASE certified experts. City Garage, formerly Shaun's American Service, proudly serves our local community and businesses. We are a family owned business, that believes in doing a honest job at a fair price. Our customers are like family and are excited to help you with your automotive needs. City Garage mechanics are ASE certified experts.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(863) 683-3000

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
1115 S Combee Rd Lakeland, FL 33801
City Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(234 Reviews)

DM
gravatar
Dawn M.
Lakeland, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2024
verified customerVerified Customer
10
Great Experience
I had my transmission replaced last June and noticed that it was leaking two days later.. mechanic who changed it said since it was an old vehicle it was going to leak...I needed it fixed because the leak was all over my driveway. I found City Garage on the website and gave them a call and asked for help.
I met Logan who helped me with so much details on what needed to be fixed..he told me that the transmission gasket that should have been changed when the transmission was changed was never replaced..there was parts that needed to be fixed and changed due to the leak. He also found other parts that needed to be fixed and told me when I was ready to come back they would take care of the issues that I had with my car.. I know waiting 5 hours of work was well worth the wait..I definitely found my new Mechanics!

Thank you Logan
Jason S., Business Development Manager from City Garage responded on 04/15/2024 07:15 AM

Good Morning Dawn; 

We are so happy that we were able to identify the repairs you needed to get the transmission repaired correctly! I also appreciate the fact that we gained another happy new customer. The 5 star review means a lot to us, and thats always what we strive for! We look forward to your next return to see us ( hopefully only for maintenance- no repairs) 

Have a great day ! 

 

Jason Smith 
Business Development Manager
City Garage

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