Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

56 Reviews

98% Would Recommend
Latest Review over 3 years ago

Reviews


RC
Rebecca C.
Independence, VA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2015 Category: Service
Rebecca said this business was good.
This review was collected via phone interview by Customer Research Inc.

RB
Ray B.
Sparta, NC
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2015 Category: Service
Ray said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

MP
Mary P.
Piney Creek, NC
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Mary said she has always received good service at the facility and the staff is polite.
This review was collected via phone interview by Customer Research Inc.

JB
JOSEPH B.
Glade Valley, NC
Buick LeSabre
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/21/2015
A good clean shop with friendly attendants
I used to take my vehicles there when it was operated by Adam and I was disappointed when it closed. Since it has reopened under new management I wanted to re-establish service for my two vehicles. I took my Buick there for an oil change and tire rotate and balance. I could have taken it back to Wallmart for the tire service where it would not have cost me anything as that is where I bought the tires. In any case after the oil service I was told that my rear brakes was in bad need of new pads. I asked them to do the repair. After leaving the brakes were making a bad rubbing sound. Not being knowledgeable of mechanics, I thought perhaps it would go away soon as the brakes "seated" properly. However the rubbing continued so I took it back for a check. On pulling the tires I was told that the discs had a little rust on them and the noise would soon go away. I didn't think a little rust would cause the rubbing noise I was experiencing, and it was not the cause as the rubbing noise continued. I again took my car back and the real wheels wer again pulled. Then it was found that the passenger side pad had not been seated properly due to a pad "locating nipple" not having been set properly. This was done and the rubbing noise has mostly stopped. However I still get an occasional rubbing noise which is perhaps just more worrisome than anything. All this after taking my vehicle three times. Needless to say I hoped to have a better experience. I know that mistakes are made by everyone at times and I will still take my vehicles there for service.

MP
Mary P.
Sparta, NC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2015 Category: Service
Mary said the business is close to where she lives and she likes the employees.
This review was collected via phone interview by Customer Research Inc.

TF
Trey F.
Sparta, NC
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
Trey said this business did a good job providing service for his vehicle. The employees were nice and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Sparta, NC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
Michael said he was very happy with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

HJ
Harold J.
Sparta, NC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2015 Category: Service
Harold said the business did a good job and he was satisfied. They were courteous and friendly.
This review was collected via phone interview by Customer Research Inc.

TD
Thomas D.
Crumpler, NC
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Thomas said he was pleased with the service at this business.
This review was collected via phone interview by Customer Research Inc.

LL
Larry L.
Sparta, NC
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2015 Category: Service
Larry said the business provides good service.
This review was collected via phone interview by Customer Research Inc.

WE
WILLIAM E.
Sparta, NC
Lincoln MKT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2015
Local, Friendly, Competent
Very convenient and service is handled with customer satisfaction.

TD
TOMMY D.
Sparta, NC
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2015
It's employees
As usual, they did a very good job.

JS
Jill S.
Sparta, NC
Subaru XV Crosstrek
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2015 Category: Service
Jill said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

CS
CANDY S.
Glade Valley, NC
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2015
Service
Terrific service to have them pick up my vehicle at my job site, change my oil and bring the car back! Love it!

MP
Mary P.
Piney Creek, NC
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2015 Category: Service
Mary said that they are honest and they do very good work.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Galax, VA
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2015 Category: Service
David said everything went well. The service and people were good.
This review was collected via phone interview by Customer Research Inc.

HE
HAROLD and GLADYS E.
Sparta, NC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2015
friendly courteous staff
work was done in a timely manner.

HW
Henny W.
Sparta, NC
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2015 Category: Service
Spoke with Henry. He said it was his first time in and they did a good job.
This review was collected via phone interview by Customer Research Inc.

JT
Jesse T.
West Jefferson, NC
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2015 Category: Service
Jesse said he knows some of the staff at the business and they are all very nice.
This review was collected via phone interview by Customer Research Inc.

RB
Ray B.
Sparta, NC
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2015 Category: Service
Ray said he has always received good work from this facility.
This review was collected via phone interview by Customer Research Inc.

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