CME Smog & Auto Repair


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

543 Reviews

98% Would Recommend
Latest Review 8 days ago
Danny C. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Danny said they did a good job and they were quick. They figured out the problem and they got it back to him.
Vehicle: Honda Civic Si
Category: Service
Service Date: 04/10/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
James P. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
james said he is very happy with this business. It was a speedy repair with same day service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 04/11/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
TERRY S. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable staff and competitive prices."
Awesome service. Dianostic problems and explained process or repairs.
Vehicle: Ford Pickup
Service Date: 04/10/2018
Review Created: 04/11/2018 08:22 PM
Shafagh Y. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shafagh said the staff provided great customer service and the work was quick.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/04/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
James W. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with James' wife. She said she was satisfied with the service she received.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 03/28/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Rick M. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said everything was fine with his service.
Vehicle: Ford Ranger
Category: Service
Service Date: 03/28/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Jared K. on 04/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jared said he brought his vehicle in to eliminate the leaks from the seals and oil pan gasket. When he picked up his vehicle, he took it for a test drive, but by the time he made it back, it was already leaking. The staff made an oversight that resulted in an additional 9 days of wait time. When they were replacing everything, they didn't replace the clutch fork, so it wasn't disengaging. He stated they should have replaced everything all at once. He stated he felt it was fair he wasn't charged for the tear down and re-installation. When the oil pan gasket was replaced, the staff had to remove the oil drain pipe and when they did that, a new leak sprung from it. He intends to return to the facility to take advantage of their 1-year warranty and have those things fixed.
Vehicle: Plymouth Laser
Category: Service
Service Date: 03/28/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Delbert B. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Delbert said this business is great. Carrie is really nice. The staff is very responsive, and seems to be top notch.
Vehicle: Toyota Pickup
Category: Service
Service Date: 04/06/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
TONY C. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SMOG TIME AGAIN"
EXCELLENT SERVICE AS ALWAYS,THEY ARE HONEST AND UP FRONT WITH YOU THEY DON'T TRY TO CANDY COAT IT. THANKS AGAIN GUYS
Vehicle: Ford F-150
Service Date: 04/04/2018
Review Created: 04/06/2018 11:48 AM
WILLARD D. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"We are thankful for Kerry's and Shan's help with our cars"
We will always bring our car's to CME, great service
Vehicle: Ford Pinto
Service Date: 04/03/2018
Review Created: 04/05/2018 11:20 AM
BARBARA L. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reasonable prices, professional"
Fixed my 2 issues in a timely manner. Used best parts available. Diagnosed my issues the 1st time correctly..very happy.
Vehicle: Lexus RX 300
Service Date: 04/03/2018
Review Created: 04/04/2018 11:06 PM
Kevin P. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said the staff takes good care of him always, every time.
Vehicle: Ram 2500
Category: Service
Service Date: 03/30/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
MAXINE B. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I really like the service I receive at CME. Sean and Kerry always listen to what I have to say and act accordingly.
Vehicle: Nissan Pathfinder
Service Date: 03/26/2018
Review Created: 03/29/2018 10:45 AM
Dean F. on 03/22/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dean said he is happy with this business.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 02/22/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Jim B. on 03/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said the business was great.
Vehicle: Ford F-150
Category: Service
Service Date: 02/22/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Steve G. on 03/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said the service provided by the business was reasonably priced and completed in a timely manner.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/13/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Adrin R. on 03/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service and very nice friendly people to deal with.
Vehicle: Mercury Grand Marquis
Service Date: 03/07/2018
Review Created: 03/12/2018 07:47 PM
Jared R. on 03/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jared said the service was adequate.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 03/08/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Steve J. on 03/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said, after making a diagnosis, the employees gave a clear explanation of what they were going to do and how much it would cost.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 03/07/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
Dan P. on 03/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said the employees were very nice, helpful and good to him. They came out and helped him, gave him the information he needed, and they did a fine job.
Vehicle: Dodge Caravan
Category: Service
Service Date: 03/03/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 543 in total