Colchin Automotive, Inc.


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

255 Reviews

99% Would Recommend
Latest Review 5 days ago
Michelle N. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michelle said the business has good prices and communication.
Vehicle: Honda Pilot
Category: Service
Service Date: 02/16/2018
Review Created: 02/20/2018
This review was collected via phone interview by Customer Research Inc.
Claire M. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Clair said the business did a good job.
Vehicle: Honda Odyssey
Category: Service
Service Date: 02/06/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Jay D. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jay said he was totally satisfied and happy with the service.
Vehicle: Ford Excursion
Category: Service
Service Date: 02/09/2018
Review Created: 02/15/2018
This review was collected via phone interview by Customer Research Inc.
Jeff T. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Only Place Chuck Norris Takes His Trucks"
As talented as Chuck Norris is, he simply does not have time for car repairs. While he's out making movies, fighting crime and getting ripped on the Total Gym, he takes, probably carries his broken truck to Colchin so they can deal with it. The only bad thing he had to say about the guys at Colchin was that they don't accept roundhouse kicks as payment.
Vehicle: Toyota 4Runner
Service Date: 02/09/2018
Review Created: 02/13/2018 05:55 AM
Weston W. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Weston said this business does great work. Their prices are fair and they get it done quickly.
Vehicle: Kia Optima
Category: Service
Service Date: 02/06/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Mike T. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the employees did everything they said they would. Their work was on time and within the same estimate that was given at the beginning.
Vehicle: Ford Fusion
Category: Service
Service Date: 02/06/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Dave S. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dave said the business is professional and he had no problems.
Vehicle: Ford F-150
Category: Service
Service Date: 01/26/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Ardith P. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ardith said she has been using the business for 30 years now, with no backlash nor problems.
Vehicle: Buick Verano
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Tim B. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tim said the business has always been there for him. The service is timely and the staff is very respectful.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 01/30/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Robert G. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing customer service!"
Colchin Automotive is the only place to take your vehicles. We’ve been a customer for years now and not a single complaint! Amazing customer service, always explaining what should be done vs what might be able to wait. Extremely knowledgeable. Great communication, just a solid experience every single time!! Wouldn’t take our vehicles anywhere else!
Vehicle: Ford F-150
Service Date: 02/02/2018
Review Created: 02/03/2018 06:27 AM
Jamie W. on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick in and out service"
I am happy with the job completed on my vehicle (transmission fluid replacement). I've been coming here for a couple of years now and am always leaving happy and informed about my vehicle maintenance. I would highly recommend Colchin to anyone new to the area or anyone looking for a trusty mechanic.
Vehicle: Chevrolet Malibu
Service Date: 01/29/2018
Review Created: 01/29/2018 08:49 PM
Vincent F. on 01/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Vincent said the service was the best.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/25/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Mark M. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said he had a pretty good experience, and he was rather pleased. The staff seemed to want to help.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 12/22/2017
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Jon S. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jon said the workers stayed late to get the vehicle done, so it wouldn't have to stay over the weekend. They are very personable and well spoken which is something he doesn't see much of in the industry. His wife will be getting her vehicle worked on at this facility.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/12/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Ashlee W. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ashlee said she would recommend the business.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/04/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Ed S. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ed said the service was good.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 01/12/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Galen B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Service Ever!"
The trust, attention to detail and care is unmatched by any other automotive care company. We've been taking our company and personal vehicles to Colchin for over 25 years. As they've grown so has their dedication to quality service. They keep us on the road and worry free. Straight shooters and great friends!
Vehicle: Subaru Outback
Service Date: 01/17/2018
Review Created: 01/19/2018 10:57 AM
Eric K. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said the employee was able to figure out the problem with the vehicle when other facilities were not able to. The price was affordable.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 12/28/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Amy S. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amy said the business was timely and they care about all their customers.
Vehicle: Subaru Outback
Category: Service
Service Date: 01/05/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Bud M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
I always appreciate the amount of effort that is put into checking ALL systems in my truck and informing me of anything that may require future attention. It's more than "just an oil change & service". The truck has a lot of miles on it, and with Colchin's help, many more ahead.

Thanks for taking such good care of your customers.
Vehicle: Dodge Pickup
Service Date: 01/15/2018
Review Created: 01/16/2018 12:27 PM
Displaying Review 1 - 20 of 255 in total