Good morning Lea I am Todd Colchin, owner of Colchin Automotive. I have read your review. I took time to interview my team about their interaction with your husband. We are all sorry that you and your husband went away with a "not so good" feeling about getting your Toyota repaired - of course it shouldn't be this way. I am certain, after hearing descriptions from both sides that the "comunication" connection was lost between us and you - a break-down in understanding between people occurred. I will call you today, Wednesday May 9, to discuss with you options that will lead us all to a solution to repair your Toyota.
Colchin Automotive, Inc.