Collins Auto Repair Inc.


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

484 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
99% Would Recommend
99% Business Response
Latest Review 4 days ago
Jerry C. on 11/14/2017
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Jerry said the staff always do good work at a reasonable price.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 11/16/2017

Thank you for the kind words and for taking the time to take our survey. Its always a pleasure. Thanks again.

Leroy T. on 11/10/2017
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Leroy said he had a good experience with the business. They finished in a timely manner, and they were close to the estimated price.
Vehicle: GMC Canyon
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 11/13/2017

Thank you Leroy for taking the time to take our survey and for trusting us with your vehicles and family. Thanks again and we look forward to your next visit.

Dave C. on 11/08/2017
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Dave said the staff always does a good job on his vehicles. He does not appreciate the long wait time.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/23/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 11/09/2017

Thanks again Dave. The long wait time to get an appointment is something we are working on. Finding good technicians is hard to do and we cant sacrifice quality either so we need to find quality technicians to fill the need.

Staice S. on 11/08/2017
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Staice said she has no complaints. The staff does great service in a timely manner.
Vehicle: Volkswagen Tiguan
Category: Service
Service Date: 11/02/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 11/09/2017

Thank you for the kind words and for taking the time to take the survey. Please feel free to call or stop by anytime with any questions or concerns you may have.

Dennis J. on 11/07/2017
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Dennis said he has been using this business for 15 years. He recommends them for service.
Vehicle: Ford F-150
Category: Service
Service Date: 10/24/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 11/08/2017

Thanks again Dennis for the continued friendship and loyalty. I enjoy the conversation and the fish stories.

Leroy S. on 11/06/2017
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Leroy said this business is a good place to go for automotive work. The owner trains his employees well. They know what they're doing.
Category: Service
Service Date: 11/01/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 11/08/2017

Thank you for taking time to take our survey. This is how we keep achieving excellence. Please let us know how we can help again in the future.

Jeff B. on 11/04/2017
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"Oil Change & Tire Rotate"
As always, great service, fair price, always recommend others to get their vehicles serviced here.
Vehicle: Ford Edge
Service Date: 11/02/2017
Review Created: 11/04/2017 03:18 PM
Lynn H. at Collins Auto Repair Inc. responded on 11/07/2017

Thanks again Jeff. Nothing better than good word of mouth. Let us know if you need anything.

Arlene Z. on 11/03/2017
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Arlene said she likes this business. The staff were pleasant. They always do a good job and she was pleased with them.
Vehicle: Jaguar X-TYPE
Category: Service
Service Date: 10/30/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 11/07/2017

Thanks Arlene for the kind words and trust. We are always here for you. Let un know when we are needed again.

Shauna S. on 11/01/2017
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"unknown oil issue"
great service again!! I had an unknown burning oil issue and they were able to find it and give me a call to tell me what was wrong. fixed it for me and also showed me what the issue was when I picked up my car. I thought that was really great! ill be back in the spring for another flush
Vehicle: Ford Edge
Service Date: 10/30/2017
Review Created: 11/01/2017 06:02 AM
Lynn H. at Collins Auto Repair Inc. responded on 11/01/2017

Thanks again for trusting Collins and for taking the time to take the survey. It was a great opportunity to be able to show you an exploded view of the component on your car. We would like to be able to do this with every customer because we believe that this is so important. This way you know what was done and why. 

Shauna S. on 10/30/2017
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"maintance on truck"
very good service as always. there was a separate issue that they called about and told us what it was and how much it would cost before fixing which I find very helpful so we can decide what do to
Vehicle: Chevrolet Silverado 1500
Service Date: 10/27/2017
Review Created: 10/30/2017 07:50 AM
Lynn H. at Collins Auto Repair Inc. responded on 10/31/2017

Thank you for the kind words and the continued trust. Let me know when the message becomes more frequent so we can test that for you.

Lanny P. on 10/24/2017
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"As anyways!"
As always, Collins handled my automotive issue quickly, fairly and honestly.
Vehicle: Ford Expedition
Service Date: 10/23/2017
Review Created: 10/24/2017 07:52 PM
Lynn H. at Collins Auto Repair Inc. responded on 11/02/2017

Thanks again for the continued friendship. Its always a pleasure. Hope the truck is doing well.

Jim F. on 10/19/2017
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"Ford Taurus"
Good Prompt Servicey
Vehicle: Ford Taurus
Service Date: 10/09/2017
Review Created: 10/19/2017 06:48 PM
Lynn H. at Collins Auto Repair Inc. responded on 10/20/2017

Thank you Jim for taking the time to take the survey. Your kind words are appreciated. As always, we are here when needed.

Duane L. on 10/19/2017
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Duane said this business provided great service.
Vehicle: Kia Sedona
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 11/08/2017

Thank you for the kind words and for taking the time to take the survey.

Dick J. on 10/17/2017
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Spoke with Frances. She said she has been taking her vehicle into this business for several years and she has always been happy. The mechanics are all honest and this is a great facility.
Vehicle: Buick LeSabre
Category: Service
Service Date: 10/11/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 10/20/2017

Always a pleasure seeing you. You can always make us smile and laugh. Thanks for taking the time to take the survey and for the kind words. Always here for you when needed. 

Roger W. on 10/17/2017
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Roger said the staff were good.
Vehicle: Oldsmobile Bravada
Category: Service
Service Date: 09/29/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 10/20/2017

Thank you for taking the time to take the suvey. Hope you enjoy the weekend. Come in and see me. Im back from vacation. 

Jerry K. on 10/13/2017
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"Multiple AWD leaks."
Had a rear seal leaking and another leak I couldn't find the source of. Problem was identified and both issues fixed at a reasonable price.
Vehicle: Subaru Outback
Service Date: 10/11/2017
Review Created: 10/13/2017 04:00 AM
Lynn H. at Collins Auto Repair Inc. responded on 10/13/2017

Thank you for the kind words and for taking the time to take the survey. Please let us know when we can help again.

Randy J. on 10/12/2017
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Randy said the employees were really helpful. They completed what he asked for.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 10/05/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 10/20/2017

Thanks again Randy for the continued loyalty. Please let us know if you need anything.

Don S. on 10/11/2017
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Spoke with Eleanor. She said the staff are really good with her vehicle and she is very satisfied.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/04/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 10/20/2017

Thanks again Don for the continued trust in us. We a thankful to have built a strong friendship with you and your family.

Deb R. on 10/10/2017
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"Oil Change"
Reliable, Courteous & Very Good People!!
Vehicle: Buick Encore
Service Date: 10/04/2017
Review Created: 10/10/2017 09:14 AM
Lynn H. at Collins Auto Repair Inc. responded on 10/12/2017

Thanks again Deb for the continued trust. Please let us know if we can help again.

Malinda G. on 10/09/2017
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Malinda said she was very satisfied with the service at the business.
Vehicle: INFINITI QX56
Category: Service
Service Date: 09/27/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 10/20/2017

Thank you for the feedback and trust. Let me know if you need anything.

Displaying Review 1 - 20 of 484 in total