Collins Auto Repair Inc.


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

508 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
99% Would Recommend
99% Business Response
Latest Review 3 days ago
Deb R. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Awesome Service!! Great Job done as Always!!!!
Vehicle: Buick Encore
Service Date: 01/10/2018
Review Created: 01/15/2018 07:11 AM
Jeff B. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service !!"
As always, we get great service from the crew at Collins Auto Repair. Just an oil change this time but we know that any of our vehicles are always in great hands !! It's the fantastic service that keeps us coming back !!
Vehicle: Nissan Versa Note
Service Date: 01/12/2018
Review Created: 01/13/2018 09:44 PM
Lynn H. at Collins Auto Repair Inc. responded on 01/15/2018

Thank you so much for the continued friendship and trust. I hope you are both enjoying your new cars. We will help maintain these just like your other cars were.

Susan P. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Susan said the facility is reliable and trustworthy. The staff are all friendly and go the extra mile. They are absolutely the best.
Vehicle: Toyota Celica
Category: Service
Service Date: 01/09/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Carol T. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carol said Collin and the team were great.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Yuriidia O. on 01/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Yuriidia said her experience was good.
Vehicle: Kia Optima
Category: Service
Service Date: 01/11/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Nathan S. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"End of the Line"
Brought my Ford Taurus in to check out a heating issue.Turned out to be too big a problem to fix given the year, and mileage of the car. They were very upfront with me with it and explained things really well. Very minimal charge for the diagnosis. Very convenient location for me and I plan to continue giving them my business with my next vehicle.
Vehicle: Ford Taurus
Service Date: 01/05/2018
Review Created: 01/07/2018 01:50 AM
Lynn H. at Collins Auto Repair Inc. responded on 01/09/2018

Thanks for the continued friendship and trust. This happens overtime with cars and sometimes its best to invest your money into something newer. Happy car shopping. Remember we can do an   inspection for you as well to ensure a good purchase.

Shirley J. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shirley said she had no complaints with this business. She is always pleased.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 12/29/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 01/09/2018

Thanks again for the conversation. We are grateful to have a wonderful customer as yourself. Let us know when needed again.

Gaylan W. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Clara. She said the service at the business is amazing, and she will not take her vehicles anywhere else.
Vehicle: Honda Odyssey
Category: Service
Service Date: 12/29/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 01/09/2018

Thanks for the kind words and the trust in Collins. Please feel free to call anytime with any questions or concerns you may have.

John P. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
These guys never cease to amaze, even willing to work on our Volvo. Great work at fair prices. Thanks again.
Vehicle: Volvo V40
Service Date: 12/28/2017
Review Created: 12/29/2017 08:28 PM
Lynn H. at Collins Auto Repair Inc. responded on 01/04/2018

Thanks again for trusting the team at Collins to maintain your vehicles. As always, let me know if something is needed.

Bill R. on 12/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Bill said the quality of service is pretty good.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 12/19/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 01/15/2018

Thanks again for the kind words and for the Christmas fudge. 

Kevin S. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said the staff did an excellent job.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 12/13/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 12/22/2017

Thank you for the kind words and continued friendship. Hope you have a Merry Christmas

Jerry K. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Found the problem."
I had a problem with the front end but didn't know what it was. Would drift/pull to one side on the highway but not always the same side. They found the problem, got parts and had it fixed and aligned same day. All for a pretty reasonable fee. Glad to have this business in town.
Vehicle: Subaru Outback
Service Date: 12/11/2017
Review Created: 12/13/2017 03:43 AM
Lynn H. at Collins Auto Repair Inc. responded on 12/13/2017

Thanks again for trusting Collins with your vehicles. Thanks also for the conversation we had about your Mini. Please let us know when we can help again.

Andrew B. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said he has no complaints. He is a long time customer.
Vehicle: Toyota Tundra
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 12/22/2017

Thanks again Andy for trusting us with your truck. Hope you have a great Christmas and good luck hunting.

Kevin J. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said the business was thorough and the staff kept him informed.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 12/22/2017

Thanks again Kevin for the trust you have in us with your family and vehicles. Hope you have a Merry Christmas

Greg B. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke to Greg's wife. She said she trusts the employees. They have always done a good job for her.
Vehicle: GMC Suburban
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 12/22/2017

Thanks again for the continued friendship and trust. Its always a pleasure  to be able to visit with Greg while he waits. Many laughs shared.

Mervel F. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mervel said he has never had any problems with the service provided by this business.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 12/04/2017
Review Created: 12/07/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 01/15/2018

Thank you for the kind words and trust that you have in us. Let me know if we can help again.

Renae N. on 12/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Renae said she was satisfied with the work they did.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 11/22/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 12/04/2017

Thank you for the continued trust in Collins. Please feel free to call anytime.

Dave M. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Dave's wife. She said Mark and Lyn are thorough. She has used this business for years and she will continue to do so.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 10/31/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 12/04/2017

Thank you for the kind words and for trusting Collins. Please feel free to call anytime.

Lanny P. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"As Always!!!"
As always, fair, honest and professional!
Vehicle: Ford Expedition
Service Date: 11/01/2017
Review Created: 11/24/2017 08:01 PM
Lynn H. at Collins Auto Repair Inc. responded on 11/29/2017

Thanks again for the continued trust and loyalty you have in us. 

Dwayne T. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dwayne said the staff did a great job and he was pleased.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 11/16/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Lynn H. at Collins Auto Repair Inc. responded on 11/24/2017

Thanks again for the continued trust in us. Its always a pleasure. 

Displaying Review 1 - 20 of 508 in total