Reviews
SL
Steve L.
Washington
Verified
Steve said they did everything they needed to do. He did not have communication with this facility and there was no reason for them to keep him informed because his vehicle was only there for 3 days.
Recommended
This review was collected via phone interview by Customer Research Inc.
VP
Vince P.
Washington
Verified
Vince said he has been doing business with this facility for years.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
John M.
Washington
Verified
John said the employees were able to do all of the work quickly and well. They even threw in a few more things with no charge. He is very confident in bringing his vehicle here because the employees are always quick with getting an estimate and the scheduling process, they are exactly what he was looking for. His vehicle was finished a day earlier than expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
EM
Edgardo M.
Washington
Verified
Edgardo said this business is wonderful, and his experience was excellent. The estimate was done by the insurance company.
Recommended
This review was collected via phone interview by Customer Research Inc.
MC
Monte C.
Washington
Verified
Spoke with Aurora. She said the employees were nice and kept her informed during the process.
Recommended
This review was collected via phone interview by Customer Research Inc.
SH
Shi H.
Washington
Verified
Shi said the status updates he received on his vehicle were very helpful . However, they did not detail it.
This review was collected via phone interview by Customer Research Inc.
SH
Shi H.
Washington
Verified
Shi said the status updates he received on his vehicle were very helpful . However, they did not detail it.
Recommended
This review was collected via phone interview by Customer Research Inc.
SB
Susan B.
Washington
Verified
Susan said when she came to pick up her vehicle after having some egg damage, there was still egg yolk and shells on it. She was charged almost a thousand dollars through her insurance and her vehicle didn't get fixed. They said the lighting in the facility was not bright enough for the staff to see the remaining egg yolk and shells. They did not do their job. Her vehicle was not ready when promised. She was not satisfied with the estimator. The front desk lady was nice but the lady who quoted her a rate was unexceptional and laughed in her face about the eggs yolk and shells not being removed. She would not recommend the business, for the aforementioned reasons. She stated she has used this facility before, and she was shocked.
This review was collected via phone interview by Customer Research Inc.
PM
Patrick M.
Washington
Verified
Patrick said everything went smoothly and the staff was friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
WK
William K.
Washington
Verified
Spoke with Mary. She said this business did the very best job anybody could possibly have done. The vehicle looks like new. It was ready early.
Recommended
This review was collected via phone interview by Customer Research Inc.
DP
Debbie P.
Washington
Verified
Debbie said the business is awesome and completed the work. The business was very classy and cleaned the vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
LN
Lisa N.
Washington
Verified
Lisa said the business did a good job on the vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
WM
William M.
Washington
Verified
William said he has been to the business before. They do a top notch job and are very professional. They are very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
RJ
Richard J.
Seattle, WA
A BODY SHOP YOU CAN TRUST? BELIEVE IT, I FIND IT TRUE!
I have been here several times. The first time it was a significant repair. After that I come, and they are always there. Nice poem, but true.
Recommended
HJ
Hannah J.
Washington
Verified
Hannah said the business did a really good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
BH
Brian H.
Washington
Verified
Brian said he restores and shows classic vehicles and he is pretty picky about the work and this business does a great job. It was a real short job and there was no need to be kept informed.
Recommended
This review was collected via phone interview by Customer Research Inc.
TJ
Tim J.
Washington
Verified
Tim said this business is outstanding and he is happy with the work. They met his needs. They are knowledgeable and customer friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
JO
Jane O.
Washington
Verified
Jane said the business was good and treated her well. They were friendly and helpful and it was all for a reasonable price.
Recommended
This review was collected via phone interview by Customer Research Inc.
IS
Ivo S.
Washington
Verified
Ivo said he did not like the fact that this business put a used rear view mirror on his vehicle that had writing on it.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
Susan S.
Washington
Verified
Susan said her overall experience was fine. They had to wait for the paint work to dry so the vehicle was delayed from 5:00 pm one day until 8:00 am the following morning.
Recommended
This review was collected via phone interview by Customer Research Inc.