Collision Clinic CARSTAR

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

322 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


BS
Brian S.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Collision
Brian said everything went well with the repair the business provided. His vehicle was finished a day before it was promised.
This review was collected via phone interview by Customer Research Inc.

HA
Heather A.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Collision
Heather said the staff was awesome and super easy to work with. They were really great and they are happy with everything.
This review was collected via phone interview by Customer Research Inc.

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Don D.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Collision
Don said the staff at this business did a perfect job. They were very polite and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.

CU
Catherine U.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Collision
Catherine said, the business did a good job and they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KE
Kevin E.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Kevin chose not to elaborate on his satisfaction with his overall experience.
This review was collected via phone interview by Customer Research Inc.

SH
Shawna H.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Collision
Shawna said the staff at this business got her rental right away. They got her in and out fast. The vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

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Lori N.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Collision
Lori chose not to elaborate on her satisfaction with her overall experience.
This review was collected via phone interview by Customer Research Inc.

RG
Rob G.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Collision
Rob said the repair experience was made easy by the business. They gave him an estimate, and his vehicle was finished 2 days later.
This review was collected via phone interview by Customer Research Inc.

KU
Kathy U.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Collision
Kathy said everything was perfect and the whole process was smooth.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Collision
Steve said they did everything they needed to do. He did not have communication with this facility and there was no reason for them to keep him informed because his vehicle was only there for 3 days.
This review was collected via phone interview by Customer Research Inc.

VP
Vince P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Collision
Vince said he has been doing business with this facility for years.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Collision
John said the employees were able to do all of the work quickly and well. They even threw in a few more things with no charge. He is very confident in bringing his vehicle here because the employees are always quick with getting an estimate and the scheduling process, they are exactly what he was looking for. His vehicle was finished a day earlier than expected.
This review was collected via phone interview by Customer Research Inc.

EM
Edgardo M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Collision
Edgardo said this business is wonderful, and his experience was excellent. The estimate was done by the insurance company.
This review was collected via phone interview by Customer Research Inc.

MC
Monte C.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Collision
Spoke with Aurora. She said the employees were nice and kept her informed during the process.
This review was collected via phone interview by Customer Research Inc.

SH
Shi H.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2018 Category: Collision
Shi said the status updates he received on his vehicle were very helpful . However, they did not detail it.
This review was collected via phone interview by Customer Research Inc.

SH
Shi H.
Washington
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2018 Category: Collision
Shi said the status updates he received on his vehicle were very helpful . However, they did not detail it.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
Washington
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/01/2018 Category: Collision
Susan said when she came to pick up her vehicle after having some egg damage, there was still egg yolk and shells on it. She was charged almost a thousand dollars through her insurance and her vehicle didn't get fixed. They said the lighting in the facility was not bright enough for the staff to see the remaining egg yolk and shells. They did not do their job. Her vehicle was not ready when promised. She was not satisfied with the estimator. The front desk lady was nice but the lady who quoted her a rate was unexceptional and laughed in her face about the eggs yolk and shells not being removed. She would not recommend the business, for the aforementioned reasons. She stated she has used this facility before, and she was shocked.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Collision
Patrick said everything went smoothly and the staff was friendly.
This review was collected via phone interview by Customer Research Inc.

WK
William K.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2017 Category: Collision
Spoke with Mary. She said this business did the very best job anybody could possibly have done. The vehicle looks like new. It was ready early.
This review was collected via phone interview by Customer Research Inc.

DP
Debbie P.
Washington
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Collision
Debbie said the business is awesome and completed the work. The business was very classy and cleaned the vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 322 in total