Collision Clinic CARSTAR

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

328 Reviews

99% Would Recommend
Latest Review 25 days ago

Reviews


JL
Joseph L.
Washington
Verified Customer
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11/20/2018 Category: Collision
Joseph said the customer service and communication were excellent. Jd was perfect. The vehicle was 1 day late due to a wait for parts.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Washington
Verified Customer
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11/17/2018 Category: Collision
John said they did everything and finished on time. The vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

LK
Linda K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Collision
Linda said she got very good customer service from the time she walked into the facility. They had the rental vehicle ready for her and they worked well with her insurance. They did a very good job and the people are very nice and she was very well taken care of and she appreciated this. The whole process was seamless and they made it very easy.
This review was collected via phone interview by Customer Research Inc.

PB
Phillip B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Collision
Phillip said beginning to end, the facility was professional and technically superior.
This review was collected via phone interview by Customer Research Inc.

JW
Joyce W.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Collision
Joyce said the staff at this business did a good job. She has always been pleased with the staff and the customer service from this business. She has been going to this business for several years. Her vehicle was not at this business long enough for her to updated on the status of her vehicle.
This review was collected via phone interview by Customer Research Inc.

SS
Stephanie S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Collision
Stephanie said it took five extra days to order a door for the vehicle.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Collision
Brian said everything went well with the repair the business provided. His vehicle was finished a day before it was promised.
This review was collected via phone interview by Customer Research Inc.

HA
Heather A.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Collision
Heather said the staff was awesome and super easy to work with. They were really great and they are happy with everything.
This review was collected via phone interview by Customer Research Inc.

DD
Don D.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Collision
Don said the staff at this business did a perfect job. They were very polite and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.

CU
Catherine U.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Collision
Catherine said, the business did a good job and they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KE
Kevin E.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Collision
Kevin chose not to elaborate on his satisfaction with his overall experience.
This review was collected via phone interview by Customer Research Inc.

SH
Shawna H.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Collision
Shawna said the staff at this business got her rental right away. They got her in and out fast. The vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

LN
Lori N.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Collision
Lori chose not to elaborate on her satisfaction with her overall experience.
This review was collected via phone interview by Customer Research Inc.

RG
Rob G.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Collision
Rob said the repair experience was made easy by the business. They gave him an estimate, and his vehicle was finished 2 days later.
This review was collected via phone interview by Customer Research Inc.

KU
Kathy U.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Collision
Kathy said everything was perfect and the whole process was smooth.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Washington
Verified Customer
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04/12/2018 Category: Collision
Steve said they did everything they needed to do. He did not have communication with this facility and there was no reason for them to keep him informed because his vehicle was only there for 3 days.
This review was collected via phone interview by Customer Research Inc.

VP
Vince P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Collision
Vince said he has been doing business with this facility for years.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Collision
John said the employees were able to do all of the work quickly and well. They even threw in a few more things with no charge. He is very confident in bringing his vehicle here because the employees are always quick with getting an estimate and the scheduling process, they are exactly what he was looking for. His vehicle was finished a day earlier than expected.
This review was collected via phone interview by Customer Research Inc.

EM
Edgardo M.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Collision
Edgardo said this business is wonderful, and his experience was excellent. The estimate was done by the insurance company.
This review was collected via phone interview by Customer Research Inc.

MC
Monte C.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Collision
Spoke with Aurora. She said the employees were nice and kept her informed during the process.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 328 in total