Collision Clinic CARSTAR

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 337 Reviews )

99% Would Recommend
Latest Review 5 months ago

Reviews


JB
Joel B.
Lynnwood, WA
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07/11/2019
Collision Clinic Edmonds Customer Service is tops!
Best customer service anywhere I have been in years! Quick on the phone and they treated me well in every way.

JA
Jon A.
Snohomish, WA
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04/13/2019
Repeat customer
Unfortunately I have been rear ended 2 times in the last 2 years. Both times I brought my vehicle here and would use them again. My experience with the staff has been good and the work done was exceptional. In my experience the owner understands how important his clients are I feel he comfortable he and his staff will make sure everything is right.

RB
Robert B.
Washington
Verified Customer
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02/28/2019 Category: Collision
Robert said he was very pleased with the business from the beginning to the end of the repair process. They treated him well and provided quality work.
This review was collected via phone interview by Customer Research Inc.

AB
Anjum B.
Washington
Verified Customer
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02/28/2019 Category: Collision
Anjum said that she likes the staff, they're very nice people.
This review was collected via phone interview by Customer Research Inc.

CL
Chrystiana L.
Washington
Verified Customer
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02/28/2019 Category: Collision
Chrystiana said this business has always taken care of her. The employees are amazing, helpful and answer all her questions. From the moment she stepped on the parking lot to the moment she left they went above and beyond her expectations.
This review was collected via phone interview by Customer Research Inc.

LS
Lavelle S.
Washington
Verified Customer
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02/27/2019 Category: Collision
Lavelle said the staff have always gone above and beyond to help him. The delivery of vehicle was good, and also the work done was good.
This review was collected via phone interview by Customer Research Inc.

KK
Kyle K.
Washington
Verified Customer
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02/27/2019 Category: Collision
Kyle said he was a previous customer. The staff provided good service. He expected the repair to take a week. It was finished the next day.
This review was collected via phone interview by Customer Research Inc.

AP
Andrew P.
Washington
Verified Customer
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01/11/2019 Category: Collision
Andrew said the business did a great job. They had good communication and his vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Washington
Verified Customer
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01/11/2019 Category: Collision
David said he was happy with what the business did and the vehicle was returned to him in a clean condition. He stated that JD kept him nicely informed about the status of his vehicle.
This review was collected via phone interview by Customer Research Inc.

JL
Joseph L.
Washington
Verified Customer
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11/20/2018 Category: Collision
Joseph said the customer service and communication were excellent. Jd was perfect. The vehicle was 1 day late due to a wait for parts.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Washington
Verified Customer
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11/17/2018 Category: Collision
John said they did everything and finished on time. The vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

LK
Linda K.
Washington
Verified Customer
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11/16/2018 Category: Collision
Linda said she got very good customer service from the time she walked into the facility. They had the rental vehicle ready for her and they worked well with her insurance. They did a very good job and the people are very nice and she was very well taken care of and she appreciated this. The whole process was seamless and they made it very easy.
This review was collected via phone interview by Customer Research Inc.

PB
Phillip B.
Washington
Verified Customer
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11/16/2018 Category: Collision
Phillip said beginning to end, the facility was professional and technically superior.
This review was collected via phone interview by Customer Research Inc.

JW
Joyce W.
Washington
Verified Customer
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11/15/2018 Category: Collision
Joyce said the staff at this business did a good job. She has always been pleased with the staff and the customer service from this business. She has been going to this business for several years. Her vehicle was not at this business long enough for her to updated on the status of her vehicle.
This review was collected via phone interview by Customer Research Inc.

SS
Stephanie S.
Washington
Verified Customer
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11/15/2018 Category: Collision
Stephanie said it took five extra days to order a door for the vehicle.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Washington
Verified Customer
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09/13/2018 Category: Collision
Brian said everything went well with the repair the business provided. His vehicle was finished a day before it was promised.
This review was collected via phone interview by Customer Research Inc.

HA
Heather A.
Washington
Verified Customer
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09/07/2018 Category: Collision
Heather said the staff was awesome and super easy to work with. They were really great and they are happy with everything.
This review was collected via phone interview by Customer Research Inc.

DD
Don D.
Washington
Verified Customer
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09/07/2018 Category: Collision
Don said the staff at this business did a perfect job. They were very polite and the work was done quickly.
This review was collected via phone interview by Customer Research Inc.

CU
Catherine U.
Washington
Verified Customer
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09/07/2018 Category: Collision
Catherine said, the business did a good job and they finished in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KE
Kevin E.
Washington
Verified Customer
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08/02/2018 Category: Collision
Kevin chose not to elaborate on his satisfaction with his overall experience.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 337 in total