Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

822 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
99% Would Recommend
Latest Review 8 days ago

Reviews


DW
DENISE W.
Mahwah, NJ
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
My repair was taken care of immediately. I trust your recommendations.
56555

GC
Gloria C.
Monsey, NY
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Gloria said she likes the staff at this facility and the work turned out great as well.
This review was collected via phone interview by Customer Research Inc.

AB
Angnes B.
Manahawkin, NJ
Lincoln MKC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Angnes said this business was very efficient. They got her in and out very quickly. They were affordable,
This review was collected via phone interview by Customer Research Inc.

SJ
Steve J.
New Jersey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Steve said he was able to bring in his vehicle during the weekend and the staff did exactly what was expected. They were courteous, honest, and provided awesome and great service.
This review was collected via phone interview by Customer Research Inc.

TM
Terry M.
Mahwah, NJ
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Spoke to Terri. She said this was an emergency, the staff were able to help her when no one else could, and she is very appreciative of them. Her vehicle is running well now.
This review was collected via phone interview by Customer Research Inc.

NR
Nancy R.
Ramsey, NJ
Buick Rendezvous
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Nancy said the business did pretty well, but there is a noise and they could not explain where or what it's coming from.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
Allendale, NJ
Chevrolet Caprice
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Frank said this facility did a great job and he's very happy.
This review was collected via phone interview by Customer Research Inc.

KM
Kristina M.
Waldwick, NJ
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Kristina said getting her vehicle services completed at the business was an easy experience. The staff at the facility are nice.
This review was collected via phone interview by Customer Research Inc.

MR
MEL R.
Mahwah, NJ
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Car maintenance.
Appointment was made and the car serviced the same day. The car was taken at the appointment time and the service completed quickly. Cost was reasonable.

BP
BOB P.
Ramsey, NJ
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Dependable
Great, timely ,professional service , as usual.

AG
Ashley G.
Ramsey, NJ
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Ashley said she is happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

ST
SISTER CHRISTINE T.
Mahwah, NJ
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Amazing customer service !
I am always satisfied with the service and personal service provided by Randy and Doug and all the people who work at Community Auto! Thank you for all the work you do and have done for me! Sister Christine Tobin

MS
Meg S.
New Jersey
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Meg said the business did a good job. She is grateful to the business for doing an exceptional job.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
Wayne, NJ
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Alex said this business was pretty good. They fixed what needed to be fixed in a good and timely manner.
This review was collected via phone interview by Customer Research Inc.

KB
Kimberly B.
Franklin Lakes, NJ
FIAT 500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Kimberly said her experience was great and the staff was nice.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Ramsey, NJ
Nissan Armada
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Good Quick service
They are honest and fair.

TS
Tom S.
Greenwood Lake, NY
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Tom said the staff gave excellent service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Ramsey, NJ
Honda Accord Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Excellent Service !!!!!!!!!!!!!!!!!!!!!!!!!!!!
They e-mail you when your car is due for service. They take care of you promptly and service your car immediately upon appt time. There prices are very reasonable and they are accomodating if you need to be picked up.

JL
Jun L.
New Jersey
Mercedes-Benz GLK-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Jun said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KK
Kevin K.
Ramsey, NJ
Toyota Prius
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/09/2018 Category: Service
Kevin said the employees looked at what he requested. He felt some of the service recommendations were odd. His service was not great.
This review was collected via phone interview by Customer Research Inc.
Randy R. from Community Auto Service Center responded on 05/11/2018

Hi Kevin, I'm sorry u were disatisfied. My technician reported rotors were out of round and knocking making the recommendation to replace the rotors(pads ok). We discussed that brakes were just done elsewhere and should be under warranty! ok so we put the wheels back on agreeing warranty at the installed facility is the right desciscion. Absolutly. I just want to make things right between u and I as I do not want to sell or recommend un needed repairs. Lets talk to repair your hard un easy fealings. I will call u and fix your uncertain feelings toward Community Auto Service.  Randy Ramundoe (owner)