business image

Continental Collision Center-Lamar

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(28 Reviews)
58
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
58
Net Promoter Score ®

Business Details

Contact
(512) 381-1101
No Business Hours Provided

Business Hours

* Central Time (US & Canada)
7720 N Lamar Blvd Austin, TX 78752-1011
Continental Collision Center-Lamar's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(28 Reviews)

MW
gravatar
Michael W.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2024
verified customer Verified Customer
0
Horrible
Repair not complete after 2.5 months at the shop. They estimated 1-1.5 months for the repair(Hail damage). Haven’t heard from them at all in the last month.
Ellen S. from Continental Collision Center-Lamar responded on 01/19/2024 12:52 PM

Dear Michael, We sincerely apologize for the delay in completing your repair and for the lack of communication. This is not the experience we strive to provide. We understand your frustration and are working diligently to resolve the issue. Please reach out to us at your earliest convenience so we can address your concerns. Thank you for bringing this to our attention. Best regards, Continental Collision Center-Lamar

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.