Genesis Of Virginia Beach
Featured Business
0.7 miles away
05/17/2021 - "Great price, service, and customer service!"
"Highly recommend them to work on any car! Great customer service, honest, great prices, and highly..."
Reviews
BM
BRAIN M.
Virginia Beach, VA
Ford Pickup
Verified Customer
3 visits to get it right
I took my truck in for an oil change and air filter replacement. Apparently an apprentice worker did the work on my truck and the work was not inspected by the licensed mechanic for quality control. Parts were put back on incorrectly and fluids were not topped off. It took 3 visits to get my truck right which took time away from my work schedule. There was no mention of compensating my time.
Before this visit, I would have recommended this business to a friend. However, after discovering these issues myself, I am beginning to question any recommendation.
Before this visit, I would have recommended this business to a friend. However, after discovering these issues myself, I am beginning to question any recommendation.
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