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Cousins Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(265 Reviews)
92
Write a Review

Score Details

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(978) 356-2514
Visit Website
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
9 Safford St Ipswich, MA 01938
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Affiliations

Cousins Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(265 Reviews)
Write a Review
Recent Reviews
Verified Customer
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2024
verified customer Verified Customer
10
Flexibility and transparency
I have been using Cousins for just over a year now since my move to Ipswich. I love that they send a summary report with written findings that include urgency levels and a technician video report. I am really happy with the amount of transparency they provide and how flexible they are with vehicle pickup.
Nathanial C. from Cousins Automotive responded on 04/15/2024 07:25 AM

We're thrilled to hear that you've been enjoying our services at Cousins Automotive! Transparency and flexibility are at the core of what we do, and we're delighted that you appreciate the detailed summary reports and our technician video reports. Thank you for choosing us as your automotive service provider in Ipswich, and we look forward to continuing to provide you with top-notch service in the years to come!

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