Went in for an oil change and a review of vehicle’s general health as it is getting up in years (as I am myself) and was looking for a good local mechanic as driving to the dealership over busy highways is just getting too much for me now. The review of my car was very thorough and was sent to me in a video over my phone. I could see exactly what the technician was talking about when he saw an issue and he explained how everything worked and what needed to be done right away (battery) and what items were going to be concerns down the road. The review was so thorough and well explained. I liked that he also noted the items that were in good shape! I feel confident that they can keep me and my car safe on the road for years to come. From service advisor to technician everyone was so friendly and informative. Can’t say enough about how happy I am to have found this shop!

Nathanial C. from Cousins Automotive responded on 04/11/2024 10:30 AM

Hello, Kathy! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a great visit for your oil change and vehicle review. It's fantastic to hear that our team provided a thorough and detailed review, and that the video walkthrough was helpful in understanding the condition of your vehicle. We take pride in keeping our customers informed and confident about their vehicle's health and safety. We're delighted to have gained your trust, and we're grateful for the opportunity to keep you and your car safe on the road. Thank you for recognizing our friendly and informative team. We're here for you whenever you need us!

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