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Cousins Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(265 Reviews)
92
Write a Review

Score Details

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(978) 356-2514
Visit Website
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
9 Safford St Ipswich, MA 01938
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Affiliations

Cousins Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(265 Reviews)
Write a Review
Recent Reviews
AC
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APRIL C.
Ipswich, MA
Hyundai Kona EV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2024
verified customer Verified Customer
10
Honest, Efficient Service & Excellent Customer Service
Love Cousin's. They explain everything to you, even with videos. Customer Service is awesome. Don't be afraid to ask questions. Honest information with no pressure. Even referred me to my dealer for an item they thought may be under warranty, and it was. I have gone back, and will continue to. Thank you! Analise is fantastic to work with!
Nathanial C. from Cousins Automotive responded on 04/11/2024 11:52 AM

We appreciate your kind words, April! It's great to hear that you've had a positive experience with us and that you found our customer service to be awesome. We take pride in providing honest information without pressuring our customers. It's wonderful to know that Analise made your experience fantastic! We look forward to continuing to serve you in the future. Thank you for choosing Cousins Automotive!

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