98% Would Recommend
Latest Review 5 days ago
Carolyn P. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Carolyn said this business took care of her quickly.
Vehicle: Volkswagen GTI
Category: Service
Service Date: 09/29/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Bill M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said they have new owners and he believes they will function and operate like the old owners. They are competent and they like people. They are courteous and amiable. He looks forward to going back again.
Vehicle: Lexus ES 300
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
greg h. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Solid folks with spot on experience"
Great, honest, and transparent service!
Vehicle: Dodge Ram Van
Service Date: 10/13/2017
Review Created: 10/15/2017 01:41 PM
TUAN H. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service"
Wellcomming, good service. I feel like family ,very comfortable .see you next time Mike
Vehicle: Toyota Corolla
Service Date: 09/28/2017
Review Created: 09/30/2017 06:28 PM
Robert D. on 09/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Robert said the business provides good service.
Vehicle: Ford Mustang
Category: Service
Service Date: 09/14/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
SAM P. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance "
Excellent service!
Vehicle: Mazda Mazda3
Service Date: 09/27/2017
Review Created: 09/29/2017 06:49 AM
Homer C. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Homer said this business provided the service and price they discussed.
Vehicle: Ford Festiva
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
BRYN S. on 09/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Air/Fuel sensor issue"
Started with the nebulous "Service Engine Soon" light. Diagnosis was an Air/Fuel sensor which needed to be replaced. Service was done quickly and I had my car back that afternoon. Sadly, a step was missed and the light went off again the following morning. Turns out not only did the alert need to be cleared but some values in the car's computer had to be cleared too. Cowden took care of this and I was back with my car by mid-day.
Vehicle: Nissan Maxima
Service Date: 09/20/2017
Review Created: 09/23/2017 02:32 PM
JOE H. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They're like family! "
I have been bringing my cars to Cowden for 15+ years and have always had a great experience. Even with the stress of having a sick car they are always friendly and are happy explain the situation in expert detail, which I prefer. I have recommended them to several people over the years and will continue to do so!
Vehicle: Acura TL
Service Date: 09/21/2017
Review Created: 09/22/2017 09:56 PM
Quentin B. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Quentin said the business is the best. They are always great and their service is amazing. He can not think of going anywhere else.
Vehicle: Toyota Tundra 2WD Truck
Category: Service
Service Date: 09/12/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
bill P. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite & Interactive Service Professionals "
You will be my new go to. Any service needs from here on out. Thank You !!!
Vehicle: Jeep Wrangler
Service Date: 09/07/2017
Review Created: 09/09/2017 07:33 AM
GWEN M. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'm extremely happy with Cowden Auto!!"
From the first phone call I was hooked. I was able to get an appointment within a few days. Because the work I was having done on my car was straightforward, Mike pushed my car to the front of the line so I could wait instead of having to go home and then come back. Another big plus is Peet's and WholeFoods is around the corner so I could have breakfast and work on a project while I waited. The price was fair and because a friend of mine has been going to Cowden's for 10++ years I know Cowden's is honest, has integrity and can be trusted.
Vehicle: Ford Escape
Service Date: 09/05/2017
Review Created: 09/06/2017 08:30 PM
CASEY C. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Fast service
Vehicle: Honda Civic
Service Date: 09/01/2017
Review Created: 09/05/2017 06:25 PM
KEITH M. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Problem Fixer"
If you have a problem with your car/truck and other shops or dealers haven't been able to fix or figure out, go see Mike at Cowden. I've been very satisfied.
Vehicle: Ford Ranger
Service Date: 08/09/2017
Review Created: 09/03/2017 03:35 PM
McGee J. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service ! "
Mike, Gunther, Jared and the rest of the crew go above and beyond to deliver the best automotive service and customer service. They've been my mechanic for over 15 years and I trust them implicitly. Thanks guys!
Vehicle: Subaru Impreza Wagon
Service Date: 08/29/2017
Review Created: 09/01/2017 11:30 PM
Eric H. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said he appreciates the customer service the business provides.
Vehicle: Ford Bronco
Category: Service
Service Date: 08/22/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Ray B. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ray said this business had good service.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 08/08/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Shalini P. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shalini said the employees were friendly. They took her vehicle in, in a timely manner.
Vehicle: Toyota Prius
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Guillaume C. on 08/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Guillaume said everything went according to plan.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 08/25/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
DAVE C. on 08/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clear and Efficient "
Clear communications, able to accommodate our schedule.
Vehicle: Chrysler PT Cruiser
Service Date: 08/25/2017
Review Created: 08/26/2017 08:00 PM
Displaying Review 1 - 20 of 114 in total