Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

264 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


LW
LINDA W.
San Francisco, CA
MINI Cooper Hardtop
Verified Customer
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10/16/2019
Outstanding Service
Easy to schedule appointment online. Friendly and professional service. Treated with respect as a female. Would highly recommend their services.

MM
Munther M.
Santa Rosa, CA
Audi A8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Munther said that they treated him properly. They took care of what they said they would take care of. Cowden's is courteous and helped them save money, rather than gouging them. They offered him a ride while his vehicle was being worked on. They are wonderful.
This review was collected via phone interview by Customer Research Inc.

GN
Gary N.
Oakland, CA
Chevrolet Nova
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Awesome place
I was referred by a friend of mines. I can totally understand why. A family owned business that treats you like a relative. The guestroom is always open for your vehicle. The amount of beautiful classics being restored let's you know they mean business. Justin is great guy more than helpful. The type of customer service you can appreciate. Definitely going back found my car a home.

ZM
Zachary M.
Redwood City, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2019 Category: Service
Zachary said that the service was great.
This review was collected via phone interview by Customer Research Inc.

MM
MELVIN M.
San Francisco, CA
Volvo 240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2019
convenient, fair prices, excellent work, ready onetime
have been going to this shop for years and always pleased w/work and delivery time and fair prices

DK
DONALD K.
San Francisco, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019
Fair price, personal service, great results!
If you are looking for an honest, reasonably priced and reputable automotive shop in San Francisco, this is it. Personable staff. What more can you ask for?

MM
MELVIN M.
San Francisco, CA
Volvo 240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2019
glad still in business
excellent staff; work done on time; good value

LC
Lucy C.
San Francisco, CA
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Friendly & courteous staff
Efficient & excellent service, but most of all, the staff were friendly and courteous!

Verified Customer
San Francisco, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019
Y'all are the best!
All of you know how much I appreciate you. And you always save me money!

AG
Adam G.
San Francisco, CA
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
Adam said the service cost was cheaper than expected.
This review was collected via phone interview by Customer Research Inc.

AF
Arnold F.
San Francisco, CA
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2019 Category: Service
Arnold said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GC
GREG C.
San Francisco, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Cowden Automotive/All-Pro Mechanics
Mike and Justin and the crew have continued the honorable expertise of founder and former owner Paul. I have been a customer since 1980 and have no plans to change. Excellent service, super friendly manner, and top-notch automotive knowledge. Lots of fun old vehicles to ogle now, too.

Verified Customer
San Francisco, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019
A Trustworthy Mechanic is a Thing of Joy
The people at Cowden are wonderful. Competent, courteous, and perfectly happy to let you know that you DON'T need to replace/repair when it is unnecessary. They are more focused on developing long-term, happy customers than on making a few more dollars. I trust them completely. And they are also fun and lively, and happy to explain what is actually going on.

JB
Jim B.
San Francisco, CA
Volkswagen GTI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Jim said there were a few issues that the business had run into while servicing his vehicle, but they were able to resolve them.
This review was collected via phone interview by Customer Research Inc.

GP
George P.
San Francisco, CA
Chevrolet El Camino
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2019 Category: Service
George said the service was good.
This review was collected via phone interview by Customer Research Inc.

KJ
Kenneth J.
San Francisco, CA
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
Kenneth said that the place is always looking out for him, he likes how they do their work and how they treat his vehicles.
This review was collected via phone interview by Customer Research Inc.

KP
Kathy P.
San Francisco, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Kathy said the place did what she asked, they did it efficiently, they gave the information she needed, they didn't overdo it, and they were fast, courteous and polite.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
San Francisco, CA
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
John said he would recommend his business for service.
This review was collected via phone interview by Customer Research Inc.

RO
Rick O.
San Francisco, CA
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Rick said the business is up front about how much the cost will be, and he gets treated very well.
This review was collected via phone interview by Customer Research Inc.

DD
Darrell D.
California
Cadillac Fleetwood
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Darrell said the staff give good service but there are services that are expensive.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 264 in total