Crain Hyundai of Bentonville


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1465 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.7647059/5Overall Rating 4.7647059/5Overall Rating 4.7647059/5Overall Rating 4.7647059/5rating 4.7647059
Original
Overall Rating 2.41176/5Overall Rating 2.41176/5rating 2.41176rating 2.41176rating 2.41176
97% Would Recommend
100% Business Response
Latest Review about 23 hours ago
Verified Customer on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly fast service "
Really like the treatment we get at Crain in Bentonville. They have fast, friendly service and are attentive to my needs
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/20/2018 03:49 PM
Harriet B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service team"
Very friendly,
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 08:44 PM
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and helpful"
Thank you for your service.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/19/2018 05:17 AM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/19/2018

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Robert G. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra"
Always great service and service personnel. Waiting area is very comfortable with good coffee and snacks.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 11:08 AM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/18/2018

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Eunice B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people"
the service dept is #1
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 09:37 AM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/18/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Sandra H. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very helpful and courteous "
I was very happy with the service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/17/2018 05:29 AM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/17/2018

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome place and people!"
Always very nice and do great work!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/16/2018 10:25 AM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/17/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Shawn C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work"
In there for my 6th oil change. Still professional as always. my oil change was done very fast They don't need to change anything maybe send more service coupon in the mail.
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 06:34 PM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/16/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentontonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
John Z. ReScore Review on 01/16/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"reconcideration"
very responsive to my last review, very impressed

john
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/13/2018 04:55 PM

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"John"
Long delays
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/13/2018 04:55 PM
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Terry V., Customer Service Manager at Crain Hyundai of Bentonville responded on 01/14/2018

Dear valued customer,we will review your visit with us and do our best to resolve any inconvenience you had.

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Robert F. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable, Professional, & Clean"
Great service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/13/2018 04:46 PM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/15/2018

Thank you for the great review and thank you for choosing crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Donna M. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Fast friendly service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/12/2018 05:17 PM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/15/2018

Thank you for the great review and thank you for choosing crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Ameya A. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Excellent service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 10:24 AM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/12/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Gary S. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is so friendly and service is great"
Excellent friendly service every time
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/11/2018 04:16 PM
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Terry V., Customer Service Manager at Crain Hyundai of Bentonville responded on 01/11/2018

Dear valued customer,we thank you for the great review and choosing Crain Hyundai Bentonville 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
I highly recommend Crain Hyundai Of Bentonville for their excellent customer service! It was my first visit at this dealerships Bentonville location. Their service department personnel were friendly and courteous.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/11/2018 02:45 AM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/11/2018

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Thomas D. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excelldnt"
Excellent attention by personnel, waiting room, source to wifi, work done promptly and clearly printed out.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/04/2018
Service Type: Maintenance
Review Created: 01/10/2018 06:56 AM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/10/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Got me in fast and out fast...great service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 05:33 AM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/10/2018

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Kelly C. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Organized "
Friendly and organized. Ready to assist.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/10/2018 03:59 AM
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Terry V., Customer Service Manager at Crain Hyundai of Bentonville responded on 01/10/2018

Thank you for the great review and choosing Crain Hyundai Bentonville 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Kathleen H. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Client is everything"
I take my vehicle in for service to the dealer where I purchased it. This is easy for me not only because I prepaid for the services, but I also am able to get to know the service staff. They are all very supportive , friendly and eager to help.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/09/2018 07:40 AM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/10/2018

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Dale A. on 01/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Regular service "
Professional staff, yummy donuts while you wait, courteous service
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/08/2018 04:41 PM
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John J D., Service Manager at Crain Hyundai of Bentonville responded on 01/09/2018

Thank you for your review, hopefully we will earn the 5th star on your next visit. Thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Ronald M. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Low wait times, excellent service."
Included in the title.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 09:51 AM
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Terry V., Customer Service Manager at Crain Hyundai of Bentonville responded on 01/08/2018

Thank you for the great review and choosing Crain Hyundai Bentonville 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
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