Crain Hyundai Bentonville


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1309 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.7333333/5Overall Rating 4.7333333/5Overall Rating 4.7333333/5Overall Rating 4.7333333/5rating 4.7333333
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
97% Would Recommend
100% Business Response
Latest Review about 12 hours ago
JULIAN J. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service"
as always the service was done in a timely manner and was done as I asked
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/21/2017 03:16 PM
Dyann T. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Ready when they told me it would be and for the price they quoted!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/21/2017 02:05 PM
Verified Customer on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Slow swevice"
X
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/19/2017 08:55 PM
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John D., Service Manager at Crain Hyundai Bentonville responded on 10/20/2017

Thank you for the review and thank you for choosing Crain Hyundai of Bentonville. We will try to do better to earn the 5th star on your next visit.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Lawanna W. on 10/19/2017
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"The people who greet you, try to make you comfortable, keep you informed of the progress."
Very favorable.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/19/2017 06:08 PM
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John D., Service Manager at Crain Hyundai Bentonville responded on 10/20/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Linda S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly atmosphere and knowledgeable service"
A-1
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 02:05 PM
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John D., Service Manager at Crain Hyundai Bentonville responded on 10/20/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Donald S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowing who you are when you walk in the attention, personal help when needed."
All was completed in a orderly manner and under the time alloted. Also special attention was given when in a personal situation. Very much appreciated.
Vehicle: 2008 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 01:22 PM
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John D., Service Manager at Crain Hyundai Bentonville responded on 10/20/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Ronald B. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, fast service with a smile andthank you"
Great, fast service with a smile andthank you
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 05:49 PM
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John D., Service Manager at Crain Hyundai Bentonville responded on 10/19/2017

Thank you for the 5 great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Some unexpected repairs, but all done in short amount of time. Nice and helpful staff.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/18/2017 04:32 PM
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John D., Service Manager at Crain Hyundai Bentonville responded on 10/19/2017

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Warren S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The willingness to make the customer first..."
Keep doing what you are as it is a winner...Trent my wife said you you were so professional and friendly. Thanks
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/17/2017 02:28 PM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 10/17/2017

Thank you for the kind review and choosing Crain Hyundai Bentonville.

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly"
Excellent place. Clean.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 11:01 AM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 10/17/2017

Thank you for the great review and chossing Crain Hyundai Bentonville

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Douglas D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service department "
Timely service friendly and professional staff
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 10:58 AM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 10/17/2017

Thank you for the kind review and choosing Crain Hyundai Bentonville

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Thanks for "no hassle" expert warranty service and great customer service.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 10:03 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 10/17/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Leonard N. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and no pressure."
Service was on time and quick.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:48 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 10/17/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
BRUCE B. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I will be getting all my work done at Hyundai
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/17/2017 08:24 AM
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John D., Service Manager at Crain Hyundai Bentonville responded on 10/17/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Haskell S. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service was acceptable, however all this followup contact is unneccessary "
Same as above.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/13/2017 08:20 PM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 10/14/2017

Thank you for the review,we are hopeful to earn the 5 star on your next visit. Sorry for the follow up it's how our company tracks  excellent service to our customers .Thank you for choosing Crain Hyundai Bentonville.

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and great service."
Everyone is so nice and they get your car serviced in a timely manner. They are so accommodating if you need a ride somewhere.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/12/2017 08:45 PM
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John D., Service Manager at Crain Hyundai Bentonville responded on 10/13/2017

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Ray S. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service in a timely manner"
Good
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 02:54 PM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 10/12/2017

Thank you for the kind review and choosing Crain Hyundai Bentonville.

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Karen S. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The associates are always friendly and helpful."
I am very pleased with my visit.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/12/2017 08:39 AM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 10/12/2017

Thank you for the great review and choosing Crain Hyundai Bentonville.

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Mike B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sales and service ."
Repeat customer because the service department is great .
I really appreciate Mario for all his help.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/11/2017 03:52 PM
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Terry V., Customer Service Manager at Crain Hyundai Bentonville responded on 10/11/2017

Dear valued customer,we sure do  appreciate your 5 star review and choosing Crain Hyundai Bentonville.

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
James N. on 10/10/2017
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"AS I stated before the current service Mgr. and crew are the best in the six years I've been coming to this dealership."
Timely service done when promised, no unneeded service or parts recommended. Cordial and friendly people to deal with.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/10/2017 08:20 PM
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John D., Service Manager at Crain Hyundai Bentonville responded on 10/11/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
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