Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1758 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.7894737/5Overall Rating 4.7894737/5Overall Rating 4.7894737/5Overall Rating 4.7894737/5rating 4.7894737
Original
Overall Rating 2.36842/5Overall Rating 2.36842/5rating 2.36842rating 2.36842rating 2.36842
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


DM
Donna M.
Gentry, AR
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Great service
Hilary always gets me in when I call. I’m always apprised of how the service is going

PB
Paula B.
Eureka Springs, AR
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Friendly and professional
Everyone at Crain has always been friendly and helpful. The work is done quickly and properly, never any problems later.

SM
Sonja M.
Joplin, MO
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Pleasant Experience
Everyone is pleasant, friendly and courteous. Service is completed in a timely manner.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/19/2018

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

EH
Eleanor H.
Bentonville, AR
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
No Hassle Oil Change
My regularly scheduled oil change and tire rotation was a breeze! In and out quickly! Glad I have the maintenance package on my vehicle. No excuses to put off taking care of my vehicle. Ladies I recommend this option. Crain has been helpful but not pushy. Let’s me decide what works best for my budget!
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/19/2018

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Garfield, AR
2017 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Great service
Every time I’ve taken my car in I’m always greeted with a smile and waited on right away. Tim & Trent both go above & beyond to help out in any way possible and they’re both very thorough when explaining what was done to the vehicle or answering any questions.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/19/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

DS
Dianne S.
Eagle Rock, MO
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service
The service department is always professional.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/18/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

LH
Linda H.
Bella Vista, AR
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Oil Change
I went in for my routine oil change and had tires rotated. They did not have an appointment available but were able to squeeze me in.
I really appreciated it.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/18/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

KW
Karen W.
Rogers, AR
2013 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Friendly service
Awesome
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/18/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

DK
Denise K.
Bella Vista, AR
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Service review
Every time I've come in guys are always friendly and courteous. Service is always fast and is nice that I can get a shuttle ride. I appreciate that. Thanks!!!
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/18/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

AA
Archibald A.
Fayetteville, AR
2011 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Excellent service
The issue on my vehicle was accurately diagnosed and repaired. Great feedback and updates from the service team.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/17/2018

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

SC
Stephen C.
Bella Vista, AR
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
First service
I brought my Sonata in for an oil change and tire rotation. I asked how long and they said 45 minutes so I took off on a walk not expecting it to be done in 45 minutes. At about the 50 minute mark I got a call telling me my car was ready. Surprise! Everyone was friendly and got me out of there quickly. Probably because I was sweaty and smelly!
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/16/2018

Thank you for the great review and thank you for choposing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

KF
Karen F.
Bella Vista, AR
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
great people
I enjoy visiting with your personnel. Thanks
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/17/2018

Thank you for the great review, we enjoy your company as well, and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Bentonville, AR
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
oil change
easy to make an appointment without having to wait weeks
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/16/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

CH
Chad H.
Bentonville, AR
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great service!
Thanks for getting us in so quick and repairing the issue under warranty.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/16/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

KT
Kimberly T.
Bentonville, AR
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great Service!!
Crain makes scheduling easy and they are always friendly.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/16/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

JD
Joseph D.
Holiday Island, AR
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Inhibitor recall service
Took my 2017 Sonata in for inhibitor recall. Made an appointment, added a tire rotation and I was out in under an hour.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/13/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

MW
Mark W.
Bella Vista, AR
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Do a great job
Needed new tires as well as oil service
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/13/2018

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

JL
Jacqueline L.
Pea Ridge, AR
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Love my Hyundai!
This is my 5th Hyundai and 3rd Santa Fe. I think that speaks for itself.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/11/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

LR
Lorene R.
Bentonville, AR
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Friendly service at Crain’s
The people are friendly and the service is prompt.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/10/2018

Thank you for the great review, and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

WC
Wayne C.
Bella Vista, AR
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Wayne C
They seem to go out of their way to be of service. They are interested in both satisfying me while assuring that the car receives the necessary services to keep it in top running condition.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 07/10/2018

Thank you for the great review, and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826