Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1966 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
97% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


AB
Angela B.
Centerton, AR
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Professionalism & Integrity
I stopped by on a Sat with out an appointment concerned about my back tire's air pressure. Tim immediately accommodated me explaining with an issue like this it could be a simple hole that could be patched or it could be something more serious. He asked if I had a few minutes to spare so they could pull it around.
I had my daughter and dog with me and he said the dog was welcome to come inside the lobby, no problem!
After inspecting my tire we were able to pinpoint that I had 3 staples right together in one spot causing a leak. They were able to patch it and have me on my way.
I was thankful for their integrity in the situation, for all I would have known they could have told me I would need a new tire, but that was not the case. They did the right thing, period!
Keep up the teamwork, professionalism, and integrity.
You spared me a flat on the interstate!

Verified Customer
Bentonville, AR
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
It’s great
Woo!

DH
Doni H.
Bella Vista, AR
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
People
Love the front desk guy.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 01/15/2019

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Rogers, AR
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Excellent service.
I came without an appointment but they fitted my car in and performed the needed service and got me on the road quickly and efficiently. Tim explained the services I had paid for.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 01/15/2019

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

SS
Scott S.
Springdale, AR
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Not pushy and helpful
They're not pushy and very helpful
John J D., Service Manager from Crain Hyundai of Bentonville responded on 01/15/2019

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

MF
Mike F.
Bella Vista, AR
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
service
My service was done in a quick manner. Was pleased.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 01/14/2019

Thank you for your review, we will do our best to earn that 5th star on your next visit and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

SW
Stacy W.
Siloam Springs, AR
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Friendly Staff
Very friendly, easy going staff. Respectful of my decisions and choices.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 01/08/2019

Thank you for the review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

RS
Robert S.
Bella Vista, AR
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019 Category: Service
Friendly and professional
It is always a pleasure to come to the Service Department. The advisors are knowledgable and eager to help with you problems.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 01/07/2019

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Pierce City, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2019 Category: Service
Fast and quick service
Very quick and fast service
John J D., Service Manager from Crain Hyundai of Bentonville responded on 01/05/2019

Thank you for your review I hope we can earn that 5th star on your next visit with us. Thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

DB
Dennis B.
Eureka Springs, AR
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Review
Excellent service
John J D., Service Manager from Crain Hyundai of Bentonville responded on 01/04/2019

Thank you for the 5 star review and thank you for choosing Crain hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Bentonville, AR
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
service people are very to work with
they are very through and timely
John J D., Service Manager from Crain Hyundai of Bentonville responded on 01/02/2019

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Bentonville, AR
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
No-services
Did a good job.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 01/02/2019

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

JP
James P.
Rogers, AR
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
My experience at Crain Hyundai service
Great experience! Crain service personnel were friendly and very efficient. The oil change was taken care of very quickly. I was offered coffee while waiting, but our car was ready so quickly, the coffee was still hot. 😄
John J D., Service Manager from Crain Hyundai of Bentonville responded on 01/02/2019

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

RF
Richard F.
Rogers, AR
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Crain Hyundai
Outstanding service and people
John J D., Service Manager from Crain Hyundai of Bentonville responded on 12/31/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

MC
Michael C.
Rogers, AR
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Great customer service!
Friendly customer service. Do not force you to have repairs until you are ready.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 12/31/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Rogers, AR
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Review
Have been using Crain since 2012. Have always been pleased with car and service.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 12/27/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

BG
Bill G.
Bentonville, AR
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Extremely friendly and professional
Extremely friendly and professional
John J D., Service Manager from Crain Hyundai of Bentonville responded on 12/27/2018

Thank you for the 5 star review and thankl you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
John J D., Service Manager from Crain Hyundai of Bentonville responded on 12/28/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

WP
William P.
Bella Vista, AR
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018 Category: Service
Why gresy
The service managers listed to my needs and got the item fixed under extended warranty - wow.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 12/26/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

JJ
Julian J.
Bethel Heights, AR
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018 Category: Service
excellent and timely ervice
When I arrive with my car, all documentation for the service is ready for my signature, and the car is immediately taken to the service area. T he service is always done within a reasonable time.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 12/26/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

PS
Paula S.
Bella Vista, AR
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018 Category: Service
Great Service
Professional and timely. I also appreciate they did not try to upsale.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 12/24/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826