Crain Hyundai of Bentonville


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1361 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.7333333/5Overall Rating 4.7333333/5Overall Rating 4.7333333/5Overall Rating 4.7333333/5rating 4.7333333
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
97% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest and Thorough"
I thought I had an issue with my car, but after a diagnostic test it was not recommended that I take any action. The service department was honest and said they didn't believe anything was wrong. It's cool to see a company look out for their customer.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 06:18 AM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/22/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Annette C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, keep good records, keeps you on a good maintenance track without pressure"
Excellent
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 09:41 PM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/22/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Janice B. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic!!!"
Fantastic
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 06:10 PM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/22/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Jerry K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Great Service"
Service was great and fast.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 10:44 AM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/22/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
SUSAN S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
Had a minor recall performed with oil change. All work done timely and professionally
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 09:48 AM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/22/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Joe E. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They really want your bussiness"
they really want your business
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/21/2017 06:48 AM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/22/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Nanette J. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Not a typical Dealer.... awesome"
We have always felt like we were treated as royalty at Crain. Because of that, if we ever purchase another car, we would definitely return to Crain. Their service is the best, bar none.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:38 AM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/20/2017

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Had the first service on my new Hyundai and it was fast and painless!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 02:22 PM
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Terry V., Customer Service Manager at Crain Hyundai of Bentonville responded on 11/18/2017

Thank you for the great review and choosing Crain Hyundai Bentonville 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
Ronald M. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"new tires"
verygood
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:55 PM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/20/2017

Thank you for the 5 star review and thank you for choosing crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Robert M. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Services"
Excellent would come back
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/17/2017 06:52 PM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/20/2017

Thank you for the great review and thank you for choosing crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Jeffrey S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Everyone and everything in service was great!
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:42 PM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/20/2017

Thank you for the 5 star review and thank you for choosing crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Casey H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great all over "
Fast and simple. Made it easy for me in the end!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 09:35 AM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/17/2017

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Walter R. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
This is the best place to get your car serviced
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/16/2017 07:39 PM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/17/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Myrna C. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are where I bought my car and have had it serviced there since then."
They are the only place that has serviced my car.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/16/2017 12:58 PM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/17/2017

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alignment "
Always great service, nice waiting area
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 03:09 PM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/15/2017

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Xxxx"
Xxxx
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 09:37 AM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/15/2017

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
James L. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job again"
Got in and out quick. Great job.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/11/2017 07:59 PM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/13/2017

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Ross B. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
My appointment was made in advance and when I arrived, service was prompt and was completed very quickly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/10/2017 05:07 PM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/13/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
Sherry C. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 10:04 AM
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John D., Service Manager at Crain Hyundai of Bentonville responded on 11/10/2017

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826
James C. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Wonderful
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/08/2017 08:32 AM
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Terry V., Customer Service Manager at Crain Hyundai of Bentonville responded on 11/09/2017

Thank you for the great review and choosing Crain Hyundai Bentonville.

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826
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