Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1824 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.3/5Overall Rating 2.3/5rating 2.3rating 2.3rating 2.3
97% Would Recommend
100% Business Response
Latest Review 29 minutes ago

Reviews


FF
Fredrick F.
Bella Vista, AR
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
communication
started and finished on time

RE
Richard E.
Centerton, AR
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Fast friendly Sevice Department
Easy checkin
Minimal wait time
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/18/2018

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

MC
Michael C.
Rogers, AR
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Kay
Great customer service and friendly employees!
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/17/2018

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

DM
Diane M.
Pea Ridge, AR
2015 Hyundai Tucson
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/17/2018 Category: Service
One star
No sticker to let me know when next oil change is needed
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/17/2018

I am sorry we failed to meet your needs with your last visit with us, I will review your repair order with your advisor and contact you to help ensure your next visit is a pleasant one.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

TK
Tom K.
Bella Vista, AR
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Done when promised
Got in when I wanted to And done in 45 min. as promised.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/17/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

BB
Bruce B.
Garfield, AR
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service
Oil change done promptly.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/17/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

JJ
Julian J.
Bethel Heights, AR
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
timely and excellent service
when I arrived the necessary service paper work was available for my signature. then my car was taken in for required service which was completed within a reasonable time.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/12/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

ME
Maria E.
Eureka Springs, AR
2018 Hyundai Kona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
owner
Great service and great people working there and polite .
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/11/2018

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Bella Vista, AR
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Rating
Service department is super!!! Explains concerns and recommendations to you. Fast service and nice that there is a shuttle service to accommodate your needs. Can't go wrong in bringing your automobile to this dealership. Thanks!!!
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/11/2018

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Noel, MO
2014 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
...
....🤙🏼🤙🏼🤙🏼👵🏼
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/10/2018

Thank you for the review and thank you for choosing Crain Hyundai of Bentonville, I hope we can earn the 5th star on your next visit.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Lowell, AR
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
I don’t want to fill in a title
I don’t want to fill in a review
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/05/2018

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

SL
Shannon L.
Fayetteville, AR
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Good experience!
Always good experience. Very friendly
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/04/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

JK
Jerry K.
Centerton, AR
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Best Service In Town
Yes your service team is the best in town. Always friendly and helpful
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/04/2018

Thank you for the wonderful review and thank youfor choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Sulphur Springs, AR
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Polite
No problem figuring out where I needed to go. Everyone was nice, and greeted me with a smile.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/04/2018

Thank you for the wonderful review and thank youfor choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

RA
Rolf A.
Rogers, AR
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Professional, detailed, trusted
Great Hyundai service department. Knowledgeable, service-focused, never pushing for things you don’t need, offers free shuttle service if needed. Highly recommended for regularly servicing your Hyundai vehicle.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/04/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

CS
Cathirine S.
Springdale, AR
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Great
Great experience!
John J D., Service Manager from Crain Hyundai of Bentonville responded on 09/04/2018

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Garfield, AR
2017 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Satisfied
Every time I bring my car in I’m extremely satisfied with the service I get at the service department desk. Both Trenton & Tim are very knowledgeable and have no problem explaining anything you ask of them about the car. We will continue to bring both our Hyundais to Crain of Bentonville for all our service needs
John J D., Service Manager from Crain Hyundai of Bentonville responded on 08/31/2018

Thank you for the wonderful review and thank you for choosing Crain Hyundai Of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

PL
Pete L.
Garfield, AR
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Pete
Great service
John J D., Service Manager from Crain Hyundai of Bentonville responded on 08/30/2018

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Verified Customer
Bentonville, AR
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Good service
Good service
John J D., Service Manager from Crain Hyundai of Bentonville responded on 08/29/2018

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

JC
Jane C.
Bella Vista, AR
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Excellent!
I had an emergency with a tire going flat so it needed immediate attention. The service was prompt, everyone was friendly rather than being upset by this unexpected task in their schedule.
John J D., Service Manager from Crain Hyundai of Bentonville responded on 08/29/2018

Thank you for the wonderful review I am glad we were able to get you back on the road and we look forward to seeing you again.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826