Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

1667 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.7647059/5Overall Rating 4.7647059/5Overall Rating 4.7647059/5Overall Rating 4.7647059/5rating 4.7647059
Original
Overall Rating 2.41176/5Overall Rating 2.41176/5rating 2.41176rating 2.41176rating 2.41176
97% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JL
Jacqueline L.
Pea Ridge, AR
2015 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Great job!
Friendly staff, donuts and coffee at 830 in the morning!
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

VS
Victor S.
Rogers, AR
2015 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Never a problem
Everyone is friendly and knows me as i roll in.
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

MN
Marsha N.
Rogers, AR
2017 Hyundai Azera
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Always a Great Experience!!!
Staff is very friendly. Work is completed quickly and they always return my baby nice and clean.
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

JC
Jane C.
Bella Vista, AR
2014 Hyundai Elantra Gt
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Consistency
Always prompt, courteous , never pushy. They let you know what they recommend and let you schedule the service as you can.
C55b0e3a729c0a6fae9b165c2a6f7374?s=28
Terry V., Customer Service Manager from Crain Hyundai of Bentonville

Dear valued customer,thank you for the kind review and choosing Crain Hyundai Bentonville./Happy Spring 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826

Anonymous avatar
Verified Customer
Rogers, AR
2013 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great service
They always take good care of my car.
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Anonymous avatar
Verified Customer
Centerton, AR
2010 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Scheduled Maintenance
The dealership always does an exceptional job and schedules my appointments to fit my needs.
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

CB
Carl B.
Rogers, AR
2001 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
came through when i needed it
Charges for shipping parts overnight were not okayed, no loaner vehicles were available - requiring a two day car rental, but service was completed and I got my car back
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the review, and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

SC
Steve C.
Bentonville, AR
2011 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Respect
Your treated great
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

JJ
Janeen J.
Seligman, MO
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Great service and on time
Great service and on time
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the wonderful review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

CA
Carlos A.
Bentonville, AR
2015 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Excellent Service
They always provide great service.
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

KG
Kathleen G.
Rogers, AR
2011 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
New car 🚘!! Awesome!
Joey Allen did an excellent job of telling me all about the new Santa Fe I purchased! Would definitely tell others to buy from Crain Hyundai!
C55b0e3a729c0a6fae9b165c2a6f7374?s=28
Terry V., Customer Service Manager from Crain Hyundai of Bentonville

Dear valued Customer,thank you for the kind review and choosing Crain Hyundai Bentonville

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826

WS
Walter S.
Bella Vista, AR
2009 Hyundai Genesis
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Timely update as to what is needed
Overall satisfaction with service
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.John DoeppkeService DirectorCrain Hyundai Bentonville479-696-0826


RB
Robert B.
Bella Vista, AR
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
It's the people that work there that's why we keep coming back hopefully we can trade or tucson n in next year
My sister just bought her a sports Hyundai in Calif and Trenton has really been 👍 great with us
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.John DoeppkeService DirectorCrain Hyundai Bentonville479-696-0826


MW
Mark W.
Bella Vista, AR
2016 Hyundai Sonata Hyb
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Recent service
Great as always
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

RL
Randall L.
Rogers, AR
2012 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Engine Issues
The Hyundai team was once again excellent in service and time. I was provided a loaner during my repairs which was such a relief. Appreciate the team so much for provided expertise with my automobile and providing me with knowledge on what is best for my auto needs.
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the 5 star review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

Anonymous avatar
Verified Customer
Bentonville, AR
2013 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Always good
Always good
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonville.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

RS
Ragan S.
Little Rock, AR
2014 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
People make all the difference
I work in the customer service industry and it’s all about having the right people working with the customers. Every member of the team I have met has been amazing. I have taken my car in a few times in Little Rock, and while they are pleasant and I’m sure efficient, there is something to be said about this dealerships level of service. I don’t know if it’s because I’m the daughter of Mario Renteria, who is of course the very BEST, but I always feel special every time I am there. I have a feeling that all the customers feel this way, not just me. This dealership bent over backwards to help me while I was in town briefly, and over the weekend when I know they’ve got to be the busiest! I cannot thank the entire team enough for being Superior to all the competition! My husband even commented that his next car will be purchased here. Thank you, keep rockin it!
C55b0e3a729c0a6fae9b165c2a6f7374?s=28
Terry V., Customer Service Manager from Crain Hyundai of Bentonville

Dear valued customer,we thank you for kind review and taking the time for your review. Thank you for choosing Crain Hyundai Bentonville./Happy Spring 

Terry VanDerent
Customer Service Manager
Crain Hyundai Bentonville
479-696-0826

LW
Lawanna W.
Rogers, AR
2015 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Location is good
The timely matter that they have, also keeping you informed, fresh donuts, coffee, water while you wait.
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonvile.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

PC
Patricia C.
Bella Vista, AR
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Service dept
The workers a wonderful
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonvile.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826

WJ
Wayne J.
Bella Vista, AR
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Good people to work with!
I have always been treated well at Crain Hyundai in Bentonville. Nice people!
28f685eaae2e9ec74ee854216cff7c9e?s=28
John J D., Service Manager from Crain Hyundai of Bentonville

Thank you for the great review and thank you for choosing Crain Hyundai of Bentonvile.

John Doeppke
Service Director
Crain Hyundai Bentonville
479-696-0826