Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

198 Reviews

98% Would Recommend
Latest Review 18 days ago

Reviews


RR
Ray R.
Minooka, IL
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Ray said the business took care of his needs and gave him updates to keep him informed.
This review was collected via phone interview by Customer Research Inc.

JM
JOEL M.
Joliet, IL
Mercury Milan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Great people!!! Great work!!!
Great people, great work!! Highly recommend Crase Auto!!

LJ
Leonard J.
Channahon, IL
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Leonard said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

LB
Louis B.
Minooka, IL
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Louis said the staff provided great customer service.
This review was collected via phone interview by Customer Research Inc.

JM
Jack M.
Wilmington, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Jack said the facility did good work.
This review was collected via phone interview by Customer Research Inc.

PM
Pat M.
Channahon, IL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Pat said the service is good.
This review was collected via phone interview by Customer Research Inc.

RJ
Ron J.
Joliet, IL
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Ron said the staff provides really good service and they took a look at his vehicle. They did not charge him for his inspection.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Illinois
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Tom said the employees were polite. They were nice. They provided good service. They completed service promptly. The work was pleasant.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Minooka, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Ron said the staff were able to provide accurate vehicle maintenance.
This review was collected via phone interview by Customer Research Inc.

EB
Erin B.
Minooka, IL
Ford Flex
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Erin said the staff was very accommodating. The overall service was great.
This review was collected via phone interview by Customer Research Inc.

TP
Tom P.
Joliet, IL
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Tom said the technicians identified and repaired the problem quickly.
This review was collected via phone interview by Customer Research Inc.

AG
Art G.
Joliet, IL
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Art said the staff is always very helpful, friendly, and prompt. The service is quick and affordable. He appreciates the rewards system they have.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Channahon, IL
Plymouth Fury
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
John said the staff were pretty quick about figuring out what the problem was. The price was not bad.
This review was collected via phone interview by Customer Research Inc.

WG
Walter G.
Wilmington, IL
Mercury Marauder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Walter said the business did a good job and they were very nice to him.
This review was collected via phone interview by Customer Research Inc.

ND
NANCY D.
Channahon, IL
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018
Excellent, friendly service!
As always, Crase Auto continues to provide excellent service for oil changes. Scheduling is easy and service is prompt! Friendly staff, too. Great incentive to use local business for car purchases and routine maintenance!

DF
Dan F.
Saint Anne, IL
GMC Savana Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Dan said the service was great. The work was done in a timely manner. He was very satisfied with his service.
This review was collected via phone interview by Customer Research Inc.

MP
Mady P.
Gardner, IL
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Mady said the staff was kind and cordial.
This review was collected via phone interview by Customer Research Inc.

CG
Carrie G.
Channahon, IL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Carrie said the employees provided awesome customer service. Mike took good care of her. Sarah and Tony were great, wonderful, and friendly.
This review was collected via phone interview by Customer Research Inc.

RR
Russell R.
Willowbrook, IL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Russell said the staff always treat him well.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Park Forest, IL
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Robert said it was very easy and they took care of the problem.
This review was collected via phone interview by Customer Research Inc.

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