Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

941 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


OG
Ohyeme G.
Burnsville, MN
Chevrolet HHR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Ohyeme said she always takes her vehicle to the business and they do a good job.
This review was collected via phone interview by Customer Research Inc.

SR
Serena R.
Burnsville, MN
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Serena said the facility provided quick service.
This review was collected via phone interview by Customer Research Inc.

SF
Shae F.
Burnsville, MN
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Shae said the person he was dealing with was very helpful.
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
Saint Paul, MN
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Peter said the service was pretty good at the business. Matt was awesome.
This review was collected via phone interview by Customer Research Inc.

DR
Dustin R.
Burnsville, MN
Toyota Yaris
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2018 Category: Service
Dustin said the service was fine.
This review was collected via phone interview by Customer Research Inc.

MS
Marie S.
Burnsville, MN
Scion xB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Marie said the staff are all very good and they treat her right. They don't look for extra work, and are polite, friendly, and helpful. They do quality repairs.
This review was collected via phone interview by Customer Research Inc.

KJ
Kelly J.
Burnsville, MN
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Kelly said they were good and knowledgeable and polite.
This review was collected via phone interview by Customer Research Inc.

JW
jack W.
Burnsville, MN
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Jack said they are courteous, prompt and they do a good job.
This review was collected via phone interview by Customer Research Inc.

BT
BROOKE T.
Burnsville, MN
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
Very impressed!
Nate at Crosstown Auto was professional, personable, & knowledgeable. They figured out my problem & fixed it in a very timely manner. I would highly recommend them.

DF
Don F.
Burnsville, MN
Ford Fusion
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Don said that after his service he left the facility and because of a loud noise returned immediately to find a crucial part had not been properly secured. The problem was then rectified.
This review was collected via phone interview by Customer Research Inc.

PC
Pete C.
Lakeville, MN
Chrysler Town & Country
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Spoke with Jack. He said this business did a pretty good job and has gone a few times. His experience was really good.
This review was collected via phone interview by Customer Research Inc.

MM
MAMBWE M.
Burnsville, MN
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018
communication and service
Went into Crosstown Auto Repair with a check engine light issue Nate did an excellent job in assisting and communicating in detail. Overall service done was satisfactory.

Anonymous avatar
Verified Customer
Burnsville, MN
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Oil and Brakes
Changed oil and filter (even honored my expired discount because I was out of town during the period). Checked and replaced rear brake pads and rotors on short notice (parts were on hand) and also honored the expired discount coupon for the brake job. Office and comfortable waiting area have been nicely rennovated. Bathroom was very clean, and employees were friendly and helpful. Brakes are working well.

WB
Wendy B.
Burnsville, MN
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Wendy said they were prompt and on time. They got her oil change done quickly.
This review was collected via phone interview by Customer Research Inc.

KC
Kris C.
Burnsville, MN
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Kris said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

AG
April G.
Burnsville, MN
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
April said this business had great communication. They provided a great explanation for the malfunction. They communicated with her daily as to what they were doing. Their follow up was great.
This review was collected via phone interview by Customer Research Inc.

DS
Dan S.
Burnsville, MN
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Dan said the staff were able to get him in and out in a timely manner, and everything went well.
This review was collected via phone interview by Customer Research Inc.

AS
ALICE S.
Burnsville, MN
Volkswagen New Beetle
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018
REPAIRS TO VW BUG
Matt @ Crosstown Auto was great. He was very thorough in explaining what was going on with my daughter's vehicle, the repairs needed, and the costing.

We will be back to Crosstown Auto!!!!

RO
Ron O.
Minnesota
Chevrolet Cab
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/04/2018 Category: Service
Ron said he would not recommend the business because the staff did not wrap up the wires, and left them hanging. He was charged a facility fee. The business misrepresented the company that referred them, and he did not receive the 7 percent discount that was promised to him for using this place.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Burnsville, MN
Lincoln Navigator
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
John said they let him know everything that they're doing and what he needs on his vehicle.
This review was collected via phone interview by Customer Research Inc.