ReScore Reviews™ (1)
Good afternoon Robert, Nate here at Crosstown Auto. I have been working with you on these issues, and had the chance to speak with you this morning. Im glad we were able to come to an agreement and understanding and We look forward to being of service to You and your family for many years to come. Thanks Robert!
Good afternoon, Just had the chance to speak with you over the phone and I apoligize for this experience you had with us. We value our customers time and always do our best to get our customers in for their routine maintenance, especially around holidays like thanksgiving. With the holiday we became extremely busy. Im glad we were able to solve this issue and We look forward to being of service to you for many years to come.
Good morning, this vehicle was towed to Crosstown Auto by your Daughter, She said the vehicle had been sitting for several years and wanted Crosstown to see what the vehicle would need to be road worthy again. She set up the tow with a company unaffiliated with Crosstown Auto and it was that tow truck driver that ruined your tire pulling the vehicle onto his flat bed. Once the vehicle was in our parking lot it did not move until it was towed out. With the vehicle sitting undriven for several years the battery was completly dead, we needed to start with getting a battery in and get the vehicle cranking over properly. Once the battery was in the vehicle, We found the fuel pump was inoperative. We called and let your Daughter know the price of this repair and she decided the vehicle was not worth the cost of repair and decidied to scrap or donate the vehicle. She then located another tow, and removed the vehicle from our parking lot.