Crosstown Auto Repair


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

889 Reviews

97% Would Recommend
Latest Review 4 days ago
CARL L. on 02/17/2018
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"When you make an appointment for your car, they are ready for you and inspect the entire car. Email reminders of the appointment are great!"
I get my oil changed in a very timely manner and they inspect the entire car for things that may need replacement. They are not pushy and your estimate is in your hand when ou leave. With their 24 months/20,000 mile warranty, how can you go wrong. Employees are friendly and know what they are doing under the hood and under your vehicle.
Vehicle: Toyota Prius v
Service Date: 02/16/2018
Review Created: 02/17/2018 10:29 AM
OCTAVIUS D. on 02/16/2018
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"Friendly "
Upon my visit, I was greeted without a wait as well as with upmost respect. Friendly and quick, informative and made me feel as if they truly cared about my vehicle versus trying to get a sale. Thank you fellas and keep it up.
Vehicle: Ford Expedition EL
Service Date: 02/15/2018
Review Created: 02/16/2018 04:10 AM
TAYLOR W. on 02/15/2018
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"Rotate Balance and Alignment "
The work done was fast and orderly. My car drove much better after the tie balance.
Vehicle: Honda CR-V
Service Date: 02/14/2018
Review Created: 02/15/2018 10:24 PM
Katie O. on 02/14/2018
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Katie said the staff were great and honest. They were very good.
Vehicle: Toyota Highlander
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Kevin H. on 02/14/2018
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Kevin said he was pleased with the really good service and with Nate's thorough performance. The service and the lobby has been improved since he was last there.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Tatyana M. on 02/14/2018
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Tatyana said the business provided her with overall good service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 02/10/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Anselmo P. on 02/10/2018
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Anselmo said he received good service.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 02/09/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Clarissa W. on 02/07/2018
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Clarissa said she has always received good advice and the work turned out great.
Vehicle: GMC Terrain
Category: Service
Service Date: 02/06/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
SID O. on 02/06/2018
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"Good customer service"
Nate and the front office folks are great
Vehicle: Ford Explorer
Service Date: 01/09/2018
Review Created: 02/06/2018 12:40 PM
Claudia L. on 02/06/2018
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Claudia said the business provided great customer service.
Vehicle: Honda Odyssey
Category: Service
Service Date: 02/01/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Madrid M. on 02/05/2018
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Spoke with Yesenia. She said the staff spoke Spanish, and was able to help her understand what was going on with her vehicle.
Vehicle: BMW 3 Series
Category: Service
Service Date: 02/02/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
MAMBWE M. on 02/03/2018
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"Hospitable environment with helpful, honest service"
Received helpful, honest service with diagnosing check engine light. Also noticed employees serve excellently.
Vehicle: Honda Civic
Service Date: 02/02/2018
Review Created: 02/03/2018 09:08 AM
Jim O. on 02/02/2018
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Jim said the employees did good work and the service was fast.
Vehicle: Ford Focus
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
BARRY S. on 01/30/2018
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"I got retired! "
The tires were changed as I requested. Took a little longer than I had anticipated, but the service was fine. I am a long-term customer!
Vehicle: Buick Park Avenue
Service Date: 01/29/2018
Review Created: 01/30/2018 11:44 AM
KIM M. on 01/29/2018
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"Oil change"
I just hope that the recommendations are accurate
Vehicle: Toyota RAV4
Service Date: 01/23/2018
Review Created: 01/29/2018 09:19 AM
FRANK S. on 01/27/2018
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"Oil Change"
Promised me that I'd be ready to go by 8:15 or 8:30 at the latest. Work was done & I was out at 8:00!!
Vehicle: Kia Sorento
Service Date: 01/26/2018
Review Created: 01/27/2018 01:42 PM
Mark B. on 01/23/2018
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Mark said he would recommend this business for service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/20/2018
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Mark T. on 01/22/2018
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Mark said the business had great customer service. He left his laptop there and they made sure it was returned to him. They were life savers.
Vehicle: Acura TL
Category: Service
Service Date: 01/20/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
COLLEEN G. on 01/21/2018
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"Superb! "
I was able to get my car in within a day!! Everyone was so courteous and helpful, which is always nice when you have car problems.
Car was fixed perfectly and quickly!
Vehicle: Chevrolet Impala
Service Date: 01/19/2018
Review Created: 01/21/2018 08:11 PM
Jill O. on 01/18/2018
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Jill said the staff is efficient and the prices are reasonable. She has gone to this business for a few years now.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/17/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 889 in total