Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

984 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


BT
BROOKE T.
Burnsville, MN
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
Terrific service and friendly people
Nate is the first person to greet you and he is very friendly and welcoming. He explains what needs to be done and the work is done quickly and professioally by very knowledgeable mechanics.

MM
MAMBWE M.
Burnsville, MN
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
service
Excellent service all around from Nate at the front end to the tech who removed and replaced engine crankshaft position sensor in my car thank you.

EH
ELLEN H.
Burnsville, MN
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
He did a good job.
He discovered what my jeep had a problem.

TH
THERESA H.
Farmington, MN
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Nate is AWESOME!
Easy to schedule routine oil changes. Nate is so personable and efficient. I like knowing i can drop my car off for an oil change , request a time for pick up and know it will be done.

SR
Selena R.
Savage, MN
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Selena said the business at first wasn't able to fit her in and due to that, they gave her a free oil change the next time she came in.
This review was collected via phone interview by Customer Research Inc.

KR
Keaton R.
Burnsville, MN
Chevrolet Impala Limited
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Keaton said the business did a good job and did what he needed them too.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Burnsville, MN
Audi A8
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
Dennis said the technicians were good with communication. They called him and explained things to him when needed.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Burnsville, MN
Buick Park Avenue
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/27/2018
Disappointment!
I spent well over $500 to have an alternator and battery replaced on my car, which did not solve the problem I had it towed in two days later ( another $92), they told me they found a loose wire that was causing the problem! The car then ran for a few days and quit again. This time (about a week later) they told me the car was not worth fixing! I am wondering what could have changed in a week! Very disappointed! I have been a long-time customer and always got good service previously, but not this time!

CS
CORY S.
Burnsville, MN
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Nice experience
It could’ve been a little faster getting the oil change done considering I got there before my appointment was even scheduled but besides that it was a great experience and I highly recommend the place to others

PS
Peter S.
Burnsville, MN
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Spoke with Nan. She said they got the repairs done quick and they did it right.
This review was collected via phone interview by Customer Research Inc.

GN
Gorz N.
Saint Paul, MN
Chevrolet Aveo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Gorz said the business was very personable and the front end guy Nate was very helpful.
This review was collected via phone interview by Customer Research Inc.

AJ
Alesia J.
Burnsville, MN
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Alesia said they do good work.
This review was collected via phone interview by Customer Research Inc.

DW
DAVE W.
Burnsville, MN
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Good & Friendly Service
Nate at the front desk was very helpful.
My car drives very nicely after their service work

MM
MAMBWE M.
Burnsville, MN
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
on time service
Received quick, on time, complete oil change service while waiting in a clean, comfortable waiting area. Communication about service and what was going on with my car was also clear.

EM
Ethan M.
Burnsville, MN
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Ethan said they got it in and out quickly, they were professional. He appreciates the service.
This review was collected via phone interview by Customer Research Inc.

SB
Sean B.
Minneapolis, MN
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Sean said he went into this business, told the staff what he needed and they did it.
This review was collected via phone interview by Customer Research Inc.

DN
Diego N.
Sibley, IA
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Diego said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MK
Mark K.
Burnsville, MN
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Mark said the staff were able to get the battery put in his vehicle right away. He would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MS
MARGRET S.
Eden Prairie, MN
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Excellent service
Outstanding service, as always! When unexpected things arise with vehicles, Crosstown Auto is the place to get a speedy resolution. Trustworthy, friendly and dependable. Thank you!

Margaret Steeves

RS
Rebecca S.
Burnsville, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Quick Service
I called the shop at 7:30am to see if they could work me in that day to check my brakes. They said to bring it right in. They did the work and were finished by 2:00 that day. Love the service, employees, and honesty of Crosstown Auto Repair.